Home Care Cleaning Services Reviews 14

TrustScore 2.5 out of 5

2.5

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Company details

  1. Cleaning Service

Written by the company

Home Care Cleaning offers reliable and professional cleaning services. We have expert cleaners who are licensed and insured. The service standards of Home Care Cleaning stand apart from the rest while our rates are also comparatively much better and pocket-friendly. We are expert for: 1) Carpet Cleaning in london 2) End Of Tenancy Cleaning in london 3) Deep cleaning in london 4) One-off Basic cleaning in london 5) Window cleaning 6) After builders cleaning 7) Commercial cleaning Home Care Cleaning Services is a trusted name in the cleaning industry, offering high-quality services for many years. Home care cleaning services was started in New Zealand in 2013. After that we moved to the United Kingdom in 2018 and started working as subcontractors for a different well known Cleaning organization. In 2020 we started Home care cleaning services again and cleaned hundreds of properties up till now and looking forward to capturing more clients with our flawless and spotless work. We put all our efforts just to give our customers peace of mind and stress-free cleaning. To ensure the satisfaction of our clients, we make the cleaning process quick and hassle-free. We try to complete the work within the given time and without creating any mess, rather cleaning all the mess.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

14 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst Experience ever

Worst Experience ever, person was not qualified or experienced. Nothing was deep cleaned and looked the same as before.

Complete waste of money and very disappointed went over the cleaning myself.

Used dirty microfibre cloths everywhere and dirty equipment only used gloves when I had to say it. So unprofessional then wanted a lift to the train station.

What is advertised as professional and deep cleaning is a SCAM and AVOID at all costs.

WILL NOT EVER RECOMMEND OR USE AGAIN.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Home Care…

I would highly recommend Home Care Clean company as you could trust their service and their quality of work. I have used their service twice as their cleaning is truly exceeded my expectations. I recently moved out from my flat and needed an end of lease cleaning. Mrs Vanita Patel has done such a wonderful job. She arrived on time and has been very efficient, thorough and leaving the flat spotless. I highly recommend their services.

March 19, 2024
Unprompted review
Rated 4 out of 5 stars

Best service ever

I must say, this company consistently provides great service, which I've always appreciated. However, I recently had an exceptional experience with VOI 11. In just 11 minutes, they delivered the best service I've ever received. It's just my personal feeling, but I felt happy to share it.

March 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service!

I contacted them to have my flat deep cleaned due to an end of tenancy. They went there on time, and did a superb job,, my flatmate had two cats and the cleaning was so perfect that I couldn't spot any cat hair in the flat. The attention to detail is deffo outstanding. The toilets look like new. The quality of the service is incredible, and I highly recommend their services.
Need to add that I also hired a sofa clean for my new flat, I had to go back to them, and they sorted my problem within minutes.
I will for sure use their services again!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, this is the 3rd time we asked them for an end of tenancy cleaning and every single time they were amazing. Super professional and responsive. 100% recommend!

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Agile and Professional Company

Hi,
Home Care Cleaning Services is an agile, responsive and professional company. Regarding my situation I changed my booking for end of tenancy cleaning services several times, they patiently considered my requests and finally did their job perfectly with a guaranty that if my landlord was not satisfied they would return back to property to fix the problem. They have all elements of a professional costumer-based company.
Also I do appreciate Mr. Divy for his professional manner and approaches!

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

The service was exceptional

The service was exceptional. I’m very happy with my end-of-tenancy clean as all of my needs and requirements were met. All furniture, bathroom, fridge and oven looked brand new. Will definitely be booking again 😊

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

This was a terrible experience

This was a terrible experience. I have discussed the requirements to clean my windows internal and external + kitchen cleaning after renovation. I got the quote and specifically asked how long it will take. I was told 3.5-4 hours. I asked how many people would come to complete. I was told 2-3. 1 person turned up. Only cleaned windows from inside. When I asked the manager who sent the cleaner he kept saying he will clean all windows from outside too and he will leave when he finishes - no matter how long it will take him. The cleaner meanwhile told me he has NO INSURANCE to clean from outside. He was being pushed to do that- I didn’t let him. He then started cleaning the kitchen. When I came in to check I saw him on my kitchen worktop WITH HIS SHOES ON cleaning the top cupboard! - it was a rainy day… I asked him if he would do that in his kitchen. He said of course not. 4 hours later 2 windows were cleaned out of 10 and half kitchen cupboard. My worktop was dirtier than when he started. The manager threatened and insisted I make a payment at 20 pound per hour regardless of what was completed in 4 hours and regardless of quality. it was getting really difficult to deal with them, with threats and shouting going on. I paid for 4 hours and asked the cleaner to leave. BE AWARE OF THIS COMPANY. Don’t trust the website and especially the feedback you find there.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Our agency hired another cleaning…

Our agency hired another cleaning service for our new flat and we were really disappointed with the outcome! Home Care cleaning immediately came to the rescue and gave me an appointment for the same week! Mike who did the cleaning was lovely and very hard working ! The place looked new! He was always double checking with me to make sure I’m satisfied ! 100% recommended !!!

April 27, 2023
Unprompted review
Home Care Cleaning Services logo

Reply from Home Care Cleaning Services

Thank you Hara for your valuable Review.

Rated 5 out of 5 stars

Fabulous end-of-tenancy clean

Extremely happy with the end-of-tenancy clean we received today, the place looked sparkling! Our cleaner was really thorough with great attention to detail. Particularly impressed with the limescale removal in the bathroom and how brand new the oven and fridge looked! Would highly recommend, the service was very good value for money. Much better job than we could ever have done!

April 11, 2023
Unprompted review

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