Good communication fast postage and a great price for durgol descaler. Top job thanks very much
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My order arrived damaged and they couldn't have been more helpful. Ollie and George really did them proud. Thank you. It's how companies deal with problems that's important.
I couldn’t recommend this company enough, helpful and friendly customer service team who helped with my issue. I will be using them again 👍🏻
Absolutely dreadful customer service. Blame Royal Mail, Amazon, everyone but themselves for their failings. Surprised Amazon allow them trading on the site. Hopefully that is going to change.... See more
Company replied
4.0
Great
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service and great value for money
Used this company first time last week. The customer service over the phone was excellent. The items (descaler for an expresso maker) were great value for money and the courier delivery service great too it arrived the next day. I would recommend them and will certainly use the company again.
June 16, 2020
Unprompted review
This is the first time i have used this…
This is the first time i have used this company and i found them extremley helpful. i orderered on the 5th May 2020 in the midst of Covid-19 and it arrived the following day. Thank you!
May 6, 2020
Unprompted review
They cancel orders and don't bother…
They cancel orders and don't bother telling you!
April 11, 2020
Unprompted review
Reply from Homecareessentials
We don't use Trustpilot to garner reviews as they aren't very good quite frankly. However we do have over 7800 independent customer reviews on Feefo See: https://www.feefo.com/en-GB/reviews/homecare-essentials?displayFeedbackType=BOTH&timeFrame=YEAR, nearly 250,000 on Ebay and nearly 47,000 on Amazon
Useless customer service
Useless customer service
eBay purchase not delivered. Little effort to chase it up. No refund offered. Much contact from to try and find a resolution nine from them.
AVOID
February 15, 2020
Unprompted review
Reply from Homecareessentials
We don't use Trustpilot to garner reviews as they aren't very good quite frankly. However we do have over 7800 independent customer reviews on Feefo See: https://www.feefo.com/en-GB/reviews/homecare-essentials?displayFeedbackType=BOTH&timeFrame=YEAR, nearly 250,000 on Ebay and nearly 47,000 on Amazon
Great service
Brilliant prices and fast delivery. Very happy with purchase and will use again.
November 7, 2017
Unprompted review
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