HomeCinéSolutions Reviews 

25,230
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Bought Bravia 2, TV. Delivered in one week. Product was faulty and not turning on ( 6 red blinking light error code which means something is wrong with electronics ). I have been trying to return it f... See more

Rated 5 out of 5 stars

This is T H E best web shop for hi-fi products. I bought the amazing Technics SL1200 GR2 turntable and an Ortofone 2M Bronze cartridge for the best price achievable and it was shipped fast and arrived... See more

Rated 5 out of 5 stars

Flawless experience. I bought an Onkyo AV receiver because the price was great—better than in Spain. It arrived in just 48 hours (from France, it was an international delivery), several days earlier t... See more

Rated 5 out of 5 stars

Great experience buying a pair of Focal Vestia N2 floorstanding speakers with an amazing price. There was a small delay in shipment but due to misinformation from my side, once noted and corrected d... See more

Company details

  1. Home Audio Store
  2. Hi-fi shop
  3. Home Theater Store
  4. TV store

Written by the company

Le choix, le service et le prix en audio, vidéo, hifi et home-cinéma depuis 2001. Notre équipe, experte et passionnée, est à votre service pour réaliser vos rêves de beau son et de grande image !


Contact info

3.8

Great

TrustScore 4 out of 5

25K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(25,230)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent - Suivi commande TOP - Interface Cliente TOP (Photos Colis au départ) - Prix TOP....je reviendrais....merci

November 9, 2018
Unprompted review
Rated 3 out of 5 stars

Terrible delivery service but speakers are fine

Terrible delivery service. Package sat at transport company for a week. They claimed that the address was unknown which made no sense at all as it was a regular address in Paris. No real help from the seller. Only after multiple attempts to get them to help did they contact the transport company. When the latter finally contacted me they were unpleasant on the phone. Contents were delivered eventually but very late.

Bonjour,
This is a reply to the answer from the seller below. It appears that this is the only way to do this.
I appreciate the apology. The speakers work fine by the way and I changed my evaluation to 3 stars.
As for my nationality and use of English in this review: this has nothing to do with the problem, as the transport company only contacted me after they had had the package for over a week. Moreover, I can understand French for the most part. Writing in English is just easier.
Best wishes, cordialement,
René

October 26, 2018
Unprompted review
HomeCinéSolutions logo

Reply from HomeCinéSolutions

Bonjour,

En effet le transporteur n'a pas été à la hauteur avec une livraison très tardive et nous vous présentons nos excuses de sa part.
Vous êtes de nationalité Hollandaise, le service client du transporteur ne parlait visiblement pas Anglais et a eu du mal à correspondre avec vous

cordialement

Rated 5 out of 5 stars

Excellent

unbeatable prices, good service & contact, fast & safe shipping.

August 28, 2018
Unprompted review
Rated 4 out of 5 stars

Amazing ! But the phone number on the parcel ?

Everything perfect and fast process.Just a wrong thing : I haven't found my mobile phone number on the shipping parcel/label (not good for the International Courier ! I'm sorry, four stars only for this).
Shipped to Italy without problems by French Post “Colissimo”.Grazie ancora di tutto agli amici Francesi -:) Alla prossima ! A big hug from Italy ;)

August 16, 2018
Unprompted review

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