Deleted my am**on account in the past 12 months partly to support local businesses. Pre-ordered a heater for collection from Wrights Home Hardware in Troon. Received a call the day after to tell me i... See more
Company replied
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See what reviewers are saying
I ordered six litres of strong Weedkiller and an order was delivered timely. However, it contained the wrong items. I duly telephoned the firm and explained the situation to a man who was very apolo... See more
Company replied
Staff at shop were great altho because they didn't have it in stock they advised I had to go online to place the order. It eas easy enough to do that and after I did so I got confirmation with a deliv... See more
Company replied
Great service from Home Hardare Direct. The item came quickly and when they said it would. Good communication too! The box was damaged a little on delivery but it didn't affect the item inside and... See more
Company replied
Company details
- Hardware Accessories Store
- Do-it-Yourself Shop
- Hardware Store
- Home Goods Store
- Home Improvement Store
- Lawn Mower Store
Written by the company
Home Hardware (Scotland) Ltd was founded in 1983, a buying and marketing group that has gone on to become a thriving Ardrossan-based distribution hub, to over 40 family run businesses throughout Scotland and the north of England. These stores include hardware retailers, housewares shops, cook shops, ironmongers and garden centres. As well as offering our customers low prices, Home Hardware stores are renowned for providing exceptional service; If we don’t have what you are looking for our staff will do their best to get it for you. Home Hardware Direct launched online in 2012, and is managed by an experienced team that is focused on customer satisfaction and providing reliable products at unbeatable prices. Home Hardware has a large warehouse distribution centre and an excellent supply relationship with its stores across Scotland and the north of England which means we will always maintain and continue to meet customer expectations in this rapidly growing and changing world. Most of our stores are open 7 days a week. You can find your nearest store and check it's opening times using our store locator. You can shop 24/7 online with the option to select home delivery or click and collect. For home delivery, orders before 12 noon Mon-Fri will qualify for same day dispatch.
Contact info
HOME HARDWARE DIRECT: 26A DALRY ROAD, KA22 7GQ, Ardrossan, United Kingdom
- 01294606140
- portal@home-hardware.co.uk
- www.homehardwaredirect.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm glad I found Home Hardware Direct!
The website was easy and quick to navigate. Everything I needed was in stock. My parcel arrived promptly and was very well packed. I hadn't ordered from Home Hardware Direct before but I will certainly shop with them again.
May 29, 2025
Reply from Home Hardware Direct
Good afternoon June
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with the price, website functionality and your products were delivered quickly.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Fair price and fast delivery
May 28, 2025
Reply from Home Hardware Direct
Good afternoon
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with the pricing and fast delivery.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Kept me up to date with delivery of my…
Kept me up to date with delivery of my item and it arrived when I was told it would and in excellent order
No complaints.
May 27, 2025
Reply from Home Hardware Direct
Good afternoon
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with your product, and our communication regarding your order!
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Received bench damaged making it…
Received bench damaged making it unusable.I am waiting for a reply to my request for a replacement bench.
May 27, 2025
Reply from Home Hardware Direct
Good afternoon Brian
Thank you for your review & we apologise you have had issues with your product.
Please contact us at info@homehardwaredirect.co.uk in order for us to fully resolve your issue.
We're always striving to provide the best possible experience for our customers, we look forward to hearing from you.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Great value Cuprinol One Coat…
Great value Cuprinol One Coat Sprayable. Half the price of some wellknown DIY stores. Faultless service with quick delivery.
May 27, 2025
Reply from Home Hardware Direct
Good afternoon Keith
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with your product, our prices and delivered quickly.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good afternoon Philip
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with the service and product purchased.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Prompt and excellent item quality
May 26, 2025
Reply from Home Hardware Direct
Good afternoon Sheila
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with the item quality.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good afternoon BRS
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with our communication regarding your order!
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Very good service
Very good service. Order was well packaged and arrived in good time. Very pleased. Would recommend.
May 26, 2025
Reply from Home Hardware Direct
Good afternoon Debra
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with the packaging and that your order was delivered quickly.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Very happy so far with my purchase
Very happy so far with my purchase, seems to be good quality for a good price, and came in a timely manner..Thank you Home hardware.
June 2, 2025
Reply from Home Hardware Direct
Good afternoon Trish
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with your product, quality & our pricing!
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
I have filled in a support ticket 3 x…
I have filled in a support ticket 3 x times to get a product picked up under warranty, but they haven't got back to me. No phone numbers to call, chat facility doesn't work, just a bot.
May 23, 2025
Unprompted review
Friendly service
Friendly service , easy pick up at back door and bark was a good price
April 29, 2025
Reply from Home Hardware Direct
Good morning
Thank you for your 5 Star Review.
Positive feedback is wonderful to receive & we will certainly pass on your lovely comments to the staff at the Prestwick store.
We hope you visit us again soon.
Kind regards
Customer Care Team
Home Hardware Direct.
Excellent…
Product was exactly as described and arrived on time.well packaged and instructions included. I would order from this company again.
April 28, 2025
Reply from Home Hardware Direct
Good morning Gillian
Thank you for taking the time to give homehardwaredirect.co.uk a 5 star review.
Positive feedback is always wonderful to receive. We are glad to know that you were happy with your product, our efficient dispatch team and courier of choice, DPD.
We hope you visit us again soon!
Kind regards
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good morning Gillian
Thank you for taking the time to give homehardwaredirect.co.uk a 5 star review.
Positive feedback is always wonderful to receive. We are glad to know that you were happy with our website pricing, efficient dispatch team and courier of choice, DPD.
We hope you visit us again soon!
Kind regards
Customer Service Team
Home Hardware Direct Ltd.
Good prices and delivered quickly
Good prices and delivered quickly. Products were well-packaged in recyclable materials as well. Thank you!
May 5, 2025
Reply from Home Hardware Direct
Good afternoon Kieran
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with your product, our prices & that it was delivered quickly!
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good afternoon Bernard
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with your order!
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Good product
May 4, 2025
Reply from Home Hardware Direct
Good afternoon Bruce
Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you were impressed with your product.
We're always striving to provide the best possible experience for our customers, and we're delighted to know we met your expectations.
See you again soon!
Kind regards,
Customer Service Team
Home Hardware Direct Ltd.
Reply from Home Hardware Direct
Good morning Fiona
Thank you for your 5 Star Review.
Positive feedback is wonderful to receive & we will certainly pass on your lovely comments to the staff at the Newton Stewart store.
We hope you visit us again soon.
Kind regards
Customer Care Team
Home Hardware Direct.
Easy online order for collection.
Easy online order for collection. Lovely man in the Barrhead store, super efficient and so pleasant to deal with, won’t go anywhere else now.
May 3, 2025
Reply from Home Hardware Direct
Good morning Trish
Thank you for your 5 Star Review.
Positive feedback is wonderful to receive & we are delighted you found our website easy to order on. We will certainly pass on your lovely comments to the staff at the Barrhead store.
We hope you visit us again soon.
Kind regards
Customer Care Team
Home Hardware Direct.
Reply from Home Hardware Direct
Good morning Margaret
Thank you for taking the time to give homehardwaredirect.co.uk a 5 star review.
Positive feedback is always wonderful to receive. We are glad to know that you were happy with our efficient dispatch team and courier of choice, DPD.
We hope you visit us again soon!
Kind regards
Customer Service Team
Home Hardware Direct Ltd.
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