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Home Health UK Ltd Reviews 

4,229
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that online orders arrive promptly, often with nice complimentary gifts included inside the package. People also appreciate the very competitive prices and the simple online ordering process, making it a convenient and trusted choice for medical supplies. However, some customers also noted issues with product effectiveness, mentioning that certain test strips or diagnostic items did not work properly. A few reviewers experienced unexpected delivery delays or tracking problems that made it hard to follow their shipments or contact support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

People report ambiguous experiences with product quality and performance. While some consumers praised... See more

Service

Customers had positive experiences with service, consistently praising the reliable, efficient, and... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and reasonable costs compared... See more

Order

Reviewers highlight positive aspects of order, noting that the website is clear and the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Orering my diabetic test stripswas easy and efficient. Because I had run out of test strips, I was concerned, with the run up ro Christmas, that delivery would be delayed, which would have meant my n... See more

Company replied

Rated 5 out of 5 stars

Came well packaged and quick postage once processed. Item as described, and loved the inclusion of complimentary Vitamin D tablets as we are all so low in it in UK! It did take a couple of days befo... See more

Company replied

Rated 5 out of 5 stars

I was buying six tubes of Athletes Foot cream. Other sites limited customers to two packs for some reason. The price here was possibly the cheapest for six packs and it was delivered in under three... See more

Company replied

Rated 5 out of 5 stars

My husband is on blood thinners. I was surprised when I couldn't find anyone, even his Doctors Surgery, who would test his blood type in case of an emergency. I was therefore pleased to have found a... See more

Company replied


Company details

  1. Medical Equipment Supplier
  2. Diabetes Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store
  5. Online Pharmacy
  6. Veterinary Pharmacy

About Home Health UK Ltd

Written by the company

Home Health UK

Home Health is committed to providing the highest quality of simple, reliable diagnostic testing kits, for drug testing, pregnancy tests and general health tests, which can be easily carried out in the home.

Other tests available range from allergy tests, blood glucose meter, digital ovulation tests, clearblue pregnancy tests as well as male and female fertility test kits, urine infection testing strips to, a large range of various laboratory tests for Food Intolerance, DNA Paternity and Hair Drug Analysis. We offer some of the leading health tests brands in the UK such as Clearblue, Prima, SD Codefree, Pre~seed and our very own brand called One Step.

Our extensive range of drug testing kits are suitable for home, professional and employer workplace testing and we stock a large range of professional health test kits which are used by many doctors, hospitals and laboratories around the world.

Here at Home Health UK, we also offer an extensive range of generic medicines, treatments and remedies, shipped to your door at a fraction of the cost of a high street chemist. We are a MHRA approved and GPhC registered pharmacy, so you can buy with confidence from our on-line store.

All with fast delivery and competitive prices, so why not order online or call today 01923 711511.

VISIT OUR WEBSITE CONTACT US SOCIAL RESPONSIBILITY SHOP DRUG & ALCOHOL TESTS SHOP DIABETES TESTS SHOP HEALTH TESTS PHARMACY SHOP SHOP PET HEALTH SHOP OVULATION & PREGNANCY SHOP PROFESSIONAL TESTS SHOP SEXUAL HEALTH

Our Promise

We at Home Health have tried and tested every kit that we sell on this site and have chosen those tests which we believe to be the simplest, most accurate and the best value for money.

Thanks to new technology there is now a wide range of easy to use tests that make it simple to take an active interest in staying healthy. Testing at home enables a discreet way to check your health. When caught in the early stages, potentially serious illnesses are much easier to treat. An early diagnosis may detect a disorder at an easily treatable stage. All our selected tests can be carried out in the privacy of your home. They are designed to spot problems before there are any obvious signs or symptoms. If you have any symptoms that worry you and the test is negative you should still visit your doctor. Positive results are not common and even then may not be a symptom of anything serious. It’s important that any positive result, even pregnancy, is followed up by a doctor’s visit. When using any of our tests please read the enclosed leaflets in detail before carrying out the test and note any special instructions, as any small mistake can alter the result of the test.

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4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(4,229)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Good Find

My husband is on blood thinners. I was surprised when I couldn't find anyone, even his Doctors Surgery, who would test his blood type in case of an emergency. I was therefore pleased to have found a test kit on Home Health. We haven't had the opportunity of using the test kit yet but it arrived promptly. Many thanks.

May 7, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We're pleased that you were able to find a suitable blood type test kit with us when other options were difficult to access.

Rated 5 out of 5 stars

Fast and good price

Fast and good price. Love the access to tests like this. Thanks!

March 31, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your review. We're pleased you found the service fast and competitively priced.

Rated 5 out of 5 stars

Great prices and quick delivery

Great prices and quick delivery. Free vit d tablets as a bonus!

May 4, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We're glad you were pleased with our prices, fast delivery, and the free Vitamin D tablets. We appreciate your custom.

Rated 5 out of 5 stars

Always great service.

Always great service.. products arrive within a few day.. would recommend to anyone,

May 3, 2026
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Reply from Home Health UK Ltd

Thank you for your wonderful review. We're pleased to hear you're happy with our service and delivery times. We appreciate your recommendation.

Rated 1 out of 5 stars

Fraudolnt urine strips for drug abuse…

Fraudolnt urine strips for drug abuse benzodiazepines.They result always negative even after assumption of the drug.Fraudulent product!!!!!!!

May 16, 2026
Unprompted review
Home Health UK Ltd logo

Reply from Home Health UK Ltd

We are sorry that you had an issue with one of our products. Please contact us directly so we can discuss this with you and see where we can help to ensure you get the best out of our products.

Rated 5 out of 5 stars

I had no problem

I had no problems with my order except they have put the cost up. But I need to use the testers.

May 2, 2026
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Reply from Home Health UK Ltd

Thank you for your feedback. We're pleased to hear you had no problems with your order. We understand your concern about the price increase, we work hard to keep our prices as competitive as possible, while maintaining the quality of our products and service.

Rated 5 out of 5 stars

Fast delivery no problems ordering

Fast delivery no problems ordering

May 2, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback! We're pleased that ordering was straightforward and that your delivery arrived quickly.

Rated 5 out of 5 stars

Item was late but contacted the company…

Item was late but contacted the company and had a good response. Item arrived a few days later

April 30, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We're sorry for the delay, but we're pleased our team was able to assist and that your order arrived a few days later.

Rated 5 out of 5 stars

I was buying six tubes of Athletes Foot…

I was buying six tubes of Athletes Foot cream. Other sites limited customers to two packs for some reason. The price here was possibly the cheapest for six packs and it was delivered in under three days. Perfectly happy.

April 29, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We're delighted that you found our pricing competitive, were able to order the quantity you needed, and received your delivery promptly.

Rated 5 out of 5 stars

Faultless

Easy to order. Quick delivery. Simple to carry out the test. Quick results. Faultless.

April 29, 2026
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Reply from Home Health UK Ltd

Thank you for your feedback. We're glad you found the process easy, the delivery and the test straightforward to complete.

Rated 5 out of 5 stars

Simple to do blood type test

Quick delivery of the test ordered.
Clear instructions, very easy to follow and found out my wife's blood type.
Highly recommended.

May 4, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We’re pleased to hear your order arrived promptly and that you found the instructions easy to follow.

Rated 1 out of 5 stars

Item still not received

Item still not received, can’t track item with information given & they don’t reply to emails.

May 3, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

I'm really sorry about this, all orders are dispatched using Royal Mail and within 24 hours of receipt. Royal Mail aim to deliver 2nd class within 2-4 business days but delays can occur. We have not received any emails from you please try again so we can resolve this.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery

May 2, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your 5-star review! We're pleased to hear that you found the ordering process simple and your delivery arrived quickly!

Rated 5 out of 5 stars

Thoughtful and well packaged, good price

Came well packaged and quick postage once processed. Item as described, and loved the inclusion of complimentary Vitamin D tablets as we are all so low in it in UK!
It did take a couple of days before item was sent so bare that in mind it’s not just postage time you have to count for.

May 1, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We’re delighted you were happy with the quick delivery, packaging, and complimentary Vitamin D sample.

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