Home House Buyers Reviews 

409
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and friendly during every single interaction. People deeply appreciate the clear communication and straightforward process, noting that team members explain everything thoroughly without any pressure to proceed. However, some customers also noted that the cash offers provided fell short of their personal expectations. A few people mentioned that these financial valuations were disappointing, making it difficult to close the final deal despite the otherwise smooth service. Reviewers expressed frustration when valuations were too low, though many still valued the polite and honest advice received.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward and stress-free process from... See more

Price

Reviewers express ambiguous feedback about price, noting that offers often fall short of expectations or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome is truly the word to describe the Home House Buyers experience. This team are experts in the field of property, professional, friendly, supportive and always around for a chat. Hang on tight... See more

Company replied

Rated 5 out of 5 stars

Had a great experience working with Charles at Home House Buyer. The process was made super straightforward from start to finish and kept me in the loop the whole way through. Really felt like he went... See more

Company replied

Rated 5 out of 5 stars

I enquired about selling my house with home house buyers as I was in need of a quick sale. Christopher called me the next morning and talked me through the process and how their company works. A fanta... See more

Company replied

Rated 5 out of 5 stars

I’m Arend, originally from the Netherlands, and I needed to sell my house before emigrating to Spain. It was a big step and a lot of stress for me, I was worried about finding the right buyer and... See more

Company replied


Company details

  1. Property Investment
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser

About Home House Buyers

Written by the company

Get a Cash Offer About Us Contact Us
At Home House Buyers, we buy any house, anywhere in the United Kingdom by offering the quickest options to sell your house fast, in today’s property market.

You will receive a cash offer within 24 hours and we can complete on your property in as little as 7 days, with the money paid into your bank account on the completion date that you choose.

We specialise in helping sellers in all situations, including probate properties, repossessions, unmortgageable homes, properties with structural issues, or those needing a quick sale. Whatever your circumstances, we are here to offer a simple, stress-free solution.

Contact info

Get your property cash offer

Free property cash offer with no fees or obligation

4.8

Excellent

TrustScore 5 out of 5

409 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(409)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I enquired about selling my house with…

I enquired about selling my house with home house buyers as I was in need of a quick sale. Christopher called me the next morning and talked me through the process and how their company works. A fantastic service and gets the job done quickly and hassle free. Our property is now sold and we can continue with our lives without the burden of waiting for a buyer and faffing around with viewings. I would highly recommend this company if you are looking for a quick sale!

April 21, 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to leave such a positive review. We're delighted to hear that Chris was able to guide you through the process clearly and make everything straightforward from start to finish.

It's great to know we helped you achieve a smooth and timely sale, allowing you to move forward with confidence. We really appreciate your recommendation and wish you all the very best for the future.

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Highly recommended. Very efficient and helpful. Dan was brilliant, what a credit to your team.

June 4, 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind review. We're delighted to hear that you found the service efficient and helpful, and that Dan made such a positive impression throughout your experience.

Your recommendation means a lot to us, and we'll be sure to pass your lovely feedback on to Dan. We wish you all the best moving forward.

Rated 5 out of 5 stars

Uncomplicated

Friendly easy communication at a difficult time for me with a much loved family home. Informative and transparent which is enabling me to look at options going forward. Thank you Charles Sandle!

June 15, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We understand how important a much-loved family home can be, and we're pleased that Charles was able to provide clear, transparent guidance during this process. We'll be sure to pass on your kind words to him, and we wish you all the best as you consider your next steps. Thanks again from the team at HHB.

Rated 5 out of 5 stars

Charles Sandle listened

Charles Sandle listened to what I had to say and acted in my best interests. I would happily deal with him and the Company again.

June 10, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to leave your feedback. We’re delighted to hear that Charles provided attentive support and worked with your best interests in mind. Your kind comments are greatly appreciated. All the best from all of us at HHB.

Rated 5 out of 5 stars

Very good to deal with

Christopher contacted me about potentially selling our rental property after I made an enquiry, he was lovely to deal with, I didn't feel under any pressure to accept the offer that he made me. Unfortunately it was too low but he has offered an alternative should I wish to consider it in future.

June 8, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We're pleased to hear that Christopher was helpful and that you felt comfortable exploring your options without any pressure. While we understand the offer wasn't the right fit for you at this time. We’d be happy to assist if you decide to revisit it in the future. Thanks again from all of us at HHB.

Rated 5 out of 5 stars

More positive than expected

Overall I have to admit this was a positive experience. Christopher was very polite, responsive and accessible. He and Andrew made the process very easy indeed.

I was very skeptical about selling to Home House Buyers. My impression was that these companies prey on vulnerable people who are in desperate situations and need an urgent sale. I was put off my the online reviews, which felt too positive to be genuine (particularly with one customer claiming that they were offered an incentive to leave positive feedback). I was waiting for engineered delays and then a last minute reduction in the offer, but this did not happen. They did not incentivise me to leave positive feedback.

Their model is to offer a price that is lower than what might be hoped for at market, but in exchange for this they make the process fast and honestly almost completely hassle free. You may be able to improve (marginally) on the initial offer through negotiation.

They provide an independent conveyancer and cover all the costs. My initial estimated completion date was a little ambitious, but the whole process was completed within under 2 months. They did not look for an excuse to drop the price further. There was always somebody to answer the phone if I had any questions.

I would recommend Home House Buyers (and I would ask for Chris). And I would use them again, but only in a situation where I was willing to accept a lower-than-market price in exchange for a low-hassle and timely completion. If you have the time and bandwidth for auction or traditional sale then this will almost certainly get you a higher price.

June 2, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share such detailed and balanced feedback. We're delighted to hear that Christopher and Andrew made the process straightforward and that our communication, transparency, and commitment to the agreed offer helped build your confidence throughout the sale.

We appreciate your recommendation and are pleased we could provide the fast, hassle-free service you were looking for.

Rated 5 out of 5 stars

The gentleman I spoke to today was…

The gentleman Charlie sandle I spoke to today was absolutely amazing so clear and happy to answer any questions we had

June 5, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind review. We're delighted to hear that Charlie provided such clear and helpful support, taking the time to answer all of your questions. We'll be sure to pass on your feedback, and we appreciate you sharing your experience with us.

Rated 5 out of 5 stars

This company are absolutely amazing

This company are absolutely amazing, I dealt with Charles Sandle and he was brilliant. He made regular contact with me and kept me fully informed. He was open and honest. I would fully recommend this company.

June 1, 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We're delighted to hear that Charles provided such attentive and transparent support throughout the process, keeping you updated every step of the way. We really appreciate your recommendation.

Rated 5 out of 5 stars

Great service only contacted last…

Great service only contacted last night.
Charles Sandle called this morning 1st thing and very very helpful.
Answered all my questions.

Would highly recommend

May 27, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind feedback. We’re so pleased to hear that Charles was able to contact you quickly and provide the help and reassurance you needed. Thanks again.

Rated 5 out of 5 stars

Would just like to say Charles sandel…

Would just like to say Charles sandel was very good talking me though every thing

May 18, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to leave your feedback. We’re so pleased to hear that Charles Sandel provided such helpful support and guided you clearly through everything. We’ll be sure to pass on your kind comments to him.

Rated 5 out of 5 stars

Spoken with Daniel Tomlinson

Spoken with Daniel Tomlinson who was polite, clear, straightforward and to the point. This is what I was expecting to be able to get the information, get the facts and figures right from the beginning with a summary of the process.

May 14, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to leave your feedback. We’re pleased to hear that Daniel provided a clear and straightforward experience, and that you felt well informed from the outset. We’ll be sure to pass your kind comments on to him and the team.

Rated 2 out of 5 stars

They called me back and gave me a clue…


They called me back and gave me a clue on the price, but not heard from them since.

April 27, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your review.

You initially contacted our company to ask how our process works, which we explained clearly at the time. No request for a callback was made by yourself during that conversation.

Since your review was posted, we have spoken with you directly and you confirmed this on the call.

We wish you all the best for the future.

Rated 5 out of 5 stars

Good Fair Communication

Christopher was clear, friendly and to the point... Grateful

April 29, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to submit your review Tom.

Rated 5 out of 5 stars

Charles (Sandle) was very polite and…

Charles (Sandle) was very polite and professional. I felt he took away any fears or concerns I had dealing with a cash buy company. He was knowledgeable about the current market and how the company conducted their business. I would certainly recommend.

April 29, 2026
Rated 5 out of 5 stars

Fresh Start

Gentleman was very polite, understanding and professional.
I was put at my ease straightaway.

April 27, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to review us.

Rated 5 out of 5 stars

Just spoken to Daniel Tomlinson who was…

Just spoken to Daniel Tomlinson who was very lovely and listen to my situation. Unfortunately could not meet on a cash offer, however is looking into another avenue for a sale. Very impress with the service received so far! Thank you Daniel again!

April 17, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We’re really pleased to hear that Daniel was able to support you. it’s great to know you’ve been impressed with the service so far. We’ll be sure to pass on your kind words to him!

Rated 5 out of 5 stars

Quick response

Quick response. Polite. Helpful. Not competitive offer

April 16, 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to submit your review. All the best from the team at HHB.

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