Great job and dedication
Great job and dedication to resolve my concern. Very friendly!
January 21, 2026
Unprompted review
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Company details
Written by the company
HomeRoots is a one-stop shop for everything home. We are a company based in Fairfield, New Jersey that strives to provide buyers with a seamless B2B online shopping experience. Our mission is to bridge the gap between B2B and B2C shopping experience by removing concerns such as product availability, long delivery times, and complicated logistics. At HomeRoots, we have a passion for furniture and technical expertise, which has led us to create a platform, www.homeroots.co, that offers an extensive selection of furniture, lighting, and home decor products at highly competitive prices. We currently have tens-of-thousands of products available and growing, and our 3PL logistics services take care of warehousing and distribution, making logistics hassle-free. Our vision is to offer the largest product selection from various distribution centers across North America at industry-leading prices and delivery times. What makes HomeRoots unique is our dedication to our customers. We continuously strive to improve and evolve our platform to fulfill our vision and become the preferred platform for B2B buyers. Shop with us today and discover why we stand out from the crowd. Experience a seamless shopping experience and see why HomeRoots is the go-to platform for all your home needs.
Contact info
277 Fairfield Rd., 07004, Fairfield, United States
- 201-885-7093
- cs@homeroots.co
- www.homeroots.co
3.9
Great
16 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellent experience
Excellent customer service. I had a big project and needed a large order by a specific date and they supported flawlessly.
November 5, 2025
Unprompted review
VICTOR made the experience wonderful
VICTOR made the experience wonderful. He was kind, helpful, patient with me. Victor kept working until the situation was resolved!
I am very pleased!
February 4, 2026
Unprompted review
HOMEROOTS IS MY DREAM COME TRUE
I am a lover of lavish, colorful, trendy, comfy furniture and Home Decor. My dreams came true when I discovered HomeRoots. First, they have top of the range quality items in numerous variety. Then what I love the most on top of that, is that the process is so seamless from the point of ordering to delivery. If there are issues in the process, they are resolved quickly and amicably. I am a repeat customer and will keep buying from HomeRoots more and more.
December 31, 2025
Unprompted review
Beautiful and well made products.👍🏾
February 2, 2026
Unprompted review
You will be scammed
Ordered in April, it is July and still never received my package. A TOTAL SCAM. No customer service. Do NOT order from them
April 4, 2025
Unprompted review
Reply from HomeRoots
Unfortunately, we’ve seen an imposter store using our name on a similar domain. When shopping with HomeRoots, please make sure you’re on www.homeroots.co
(and not any other domain).
We have tried to contact you with no success.
I ordered from Home Root over a month…
I ordered from Home Root over a month ago and I’ve sent several emails asking for update on my order which I should have received in about 2 weeks and still nothing. No response to my emails. No response to asking for a refund nothing. I would never recommend this company to anyone.
April 18, 2025
Unprompted review
Reply from HomeRoots
Unfortunately, we’ve seen an imposter store using our name on a similar domain. When shopping with HomeRoots, please make sure you’re on www.homeroots.co
(and not any other domain).
We have tried to contact you with no success, we do not see an order under this name or email.
I would give this company a 0 but it’s…
I would give this company a 0 but it’s not an option. I have not received my order yet and i paid for express shipping. I have tried to reach out to the company several times. There is no response. The company didn’t have a problem taking the money out of my account but never sent the merchandise. DO NOT BUY ANYTHING FROM THIS COMPANY! ITS A SCAM!
March 25, 2025
Unprompted review
Reply from HomeRoots
Dear Misty, HomeRoots is a gated business only shopping site. We could not find any order from your business with us or that has your name on it. If you do have one, kindly post it here or free feel to reach out to cs@homeroots.co and we will resolve any pending issue.
Thank you
Sub Par Customer Service
I've contacted Home Roots several times and am still waiting to receive a response to any of my questions. If you're looking for a customer-focused, reliable, and logistically stable supplier, they are NOT it!
November 26, 2024
Unprompted review
Reply from HomeRoots
Unfortunately, we’ve seen an imposter store using our name on a similar domain. When shopping with HomeRoots, please make sure you’re on www.homeroots.co
(and not any other domain).
We have tried to contact you with no success.
Non-existent customer support
Customer service is non-existent. Sent an email a while ago still haven’t gotten a reply. Not sure what their business model is but doesn’t seem like a real company
October 27, 2024
Unprompted review
Reply from HomeRoots
Unfortunately, we’ve seen an imposter store using our name on a similar domain. When shopping with HomeRoots, please make sure you’re on www.homeroots.co
(and not any other domain).
We have tried to contact you with no success.
Though I haven't yet made purchases…
Though I haven't yet made purchases yet, I found a great selection of products and the support staff were approachable and responded quickly to my questions.
April 29, 2024
Unprompted review
My experience with HomeRoots has been…Great
My experience with HomeRoots has been stellar. Not having to guess at what shipping costs will be makes pricing incredibly simple, and the selection of goods to list is really very good.
November 20, 2023
Unprompted review
100% Consumer oriented
The platform is very user friendly and the support team is above and beyond!
November 9, 2023
Unprompted review
Is this a joke?????
Is this a joke? Operated by completely incompetent lunatics. Zero common sense. Not responding to fundamental issues requests. Do not waste your time, money, and effort; you will be disappointed. STAY AS FAR AWAY AS POSSIBLE!!
March 28, 2023
Unprompted review
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