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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent location of the properties, often highlighting their proximity to amenities, beaches, and quiet residential areas. The staff and service are consistently described as helpful, welcoming, and efficient, contributing to a smooth and pleasant stay for many. However, some people were dissatisfied with certain aspects of the facilities, such as unheated pools, issues with air conditioning availability or functionality, and occasional problems with basic supplies like toilet paper or soap. A few other people also felt that the quality of some furnishings was poor, mentioning uncomfortable beds or outdated interiors.

What people talk about most

Location

Reviewers mention positive feedback about location. Many customers praise the perfect and unique locations,... See more

Facilities

Clients share ambiguous opinions on facilities. Many reviewers praise the spacious, clean, and well-equipped... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the accommodation as... See more

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness and quick... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick feedback, competent answers,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful villa, comfortable and well appointed with landscaped garden. Great patio and pool area. The covered veranda with ceiling fans gave excellent boat watching and respite from the heat. Well s... See more

Rated 4 out of 5 stars

Lovely villa on the hill above Estepona. Very well equipped and owner responded quickly to all questions and provided items asked for. Some furniture could do with renewing but mist things worked, Ex... See more

Rated 4 out of 5 stars

Our stay in your apartment was very peaceful and pleasant! Thank you for trusting us in your home! All amenities and facilities within the home were amazing! Only thing is the pool was very cold and w... See more

Rated 4 out of 5 stars

Wonderful property, spacious area, convenient driveway and beautiful night-lit pool. Lots of space for a large family to enjoy their vacation. Easy to access by car. Nice that there were welcome snac... See more


Company details

  1. Vacation Rental
  2. Holiday Apartment Rental
  3. Vacation Home Rental Agency

About Homerti

Written by the company

Book your stay in paradise with Homerti!

We are the rental company that manages more vacation properties in Spain. Homerti is your home if your are looking for the best place to spend your Mediterranean vacation. We offer all kinds of holiday homes in the Mediterranean coast, the Balearic Islands and all the mainland coast.

BOOK NOW!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I was not pleased with the place at…Finca Son Pou

I was not pleased with the place at rented. For Homerty I will recommend to check on the properties before renting it. I did get the wrong code to enter the property so I had to have a neighbor help me. The place did not have the necessary things to make anyone’s stay a pleasant one. Toilet paper, paper towels, broom , pool towels, stagnant waters that make a perfect place for mosquitoes. BBQ area dirty, bssketball and tennis court unusable. Your personnel was not available to help with small issues. I rented through VRBO which is vacation rental by owner not a company. Not a happy client

October 4, 2025
Rated 5 out of 5 stars

Superb accommodation in a beautiful setting

Superb accommodation in a beautiful position. We had already stayed next door at Vistamar and this holiday did not disappoint. The accommodation had everything we needed. On site parking and a great beach bar - Pepes - a few minutes walk away.

October 5, 2025
Rated 5 out of 5 stars

Villa near Selva, Mallorca

Questions pre booking were answered very promptly and the link regarding property info on the VRBO app provided comprehensive details.

The only thing that concerned me was that we couldn't receive the key code until 15 mins before the check in time of 4.00 p.m. This was a worry as the property was quite rural, but all went without a hitch. Damage deposit returned in timely manner.

First time we have used this agent and would be happy to do so again.

October 2, 2025
Rated 5 out of 5 stars

Lovely property and location

Lovely property and location, had everything we needed for a family getaway, Gretel too was very helpful.

The only downside was having to pay the deposit in cash rather than credit card.

October 7, 2025
Rated 1 out of 5 stars

Poorly stocked

Poorly stocked, hard beds, no extra pillows or blankets, no instructions, no WiFi info posted, had to call for password, WiFi only worked if you are within 20 feet of modem,kitchen freezer does work, oven didn’t work had to use toaster oven, no soap in the bathrooms, no towels to use at the pool, 1 small roll of toilet paper in each bathroom with no backup, front door took a should bump to get it to open the ladies in the group could not open by themselves.
On the good side the house is beautiful and the area is very nice, just not well maintained.
I could not in good conscience recommend this place.

October 7, 2025
Rated 5 out of 5 stars

Authentic Mallorca Stay

We really enjoyed our stay here! The location was excellent — close to the city center with easy access to the main streets, yet tucked away in a less touristy area that gave us a genuine local experience. The accommodation was very clean and the kitchen was well equipped, which made cooking simple and convenient.

One of the highlights was the jacuzzi on the second floor — a perfect spot to relax after exploring Mallorca. The rooms were comfortable, with their own AC unit, which was a big plus. The stairs to the second floor are quite steep, but they felt solid and safe.

Overall, a great place to stay if you want a mix of comfort, convenience, and a more authentic Mallorca atmosphere. Highly recommend!

October 5, 2025
Rated 1 out of 5 stars

Incredible poor.

Hi,
First was the deposit of €250 after I had paid. This info was hidden below covid I instructions. So somewhat outdated. I did not book an Air B&B. To late to cancel without losing money. I will be making an official complaint to Booking.com.
The property.
Old uncomfortable beds and furniture.
Smelly top sheet with no blankets, spare or otherwise. Not acceptable.
Bathroom, shower room OK. 2nd bathroom was unusable due to the smell of drains.
Kitchen, poorly equipped. With a toaster that I don't believe is even legal. It was a burn/death trap. How was this ancient piece of equipment allowed in a rental apartment??!! This needs to be reviewed immediately. Before somebody has a serious accident. We took a video and showed it to our friends. They thought it was a joke.
Lounge diner, the TV was in the dining room, not the lounge. We had to rearrange the furniture to allow us to sit in discomfort to watch TV.
TV, non of the apps worked on the TV so we could not log onto our own Netflix or any other channel.
Incredulous all round.

October 3, 2025
Rated 5 out of 5 stars

Excellent service

Super clean and neat place. Loved the clear instructions and easy while safe access to the property. Thank you so much for your support

October 2, 2025
Rated 4 out of 5 stars

We recieved quick feedback and…

We recieved quick feedback and competent answers concerning check-in and other services. Since everything in the house functioned properly, there was no further communication needed

October 3, 2025
Rated 4 out of 5 stars

Our stay was very pleasant.

Our stay was very pleasant.
The location of the house is perfect. The exterior of the house is superb and the pool is very pleasant. The interior of the house could use a little updating, especially the kitchen and the indoor bathroom.
The bed in the upper bedroom should be replaced, along with the mattress and box spring.
The dishes (plates and glasses) should be restocked, and some cutlery is missing.
A very pleasant stay and the agency's management was meticulous.
Thank you.

September 26, 2025
Rated 5 out of 5 stars

Excellent service!

I’m extremely satisfied with my experience. Everything was smooth, professional, and friendly. The service/product exceeded my expectations, and I truly recommend this company to anyone looking for quality and reliability!

September 28, 2025
Rated 2 out of 5 stars

The key collection point was very far…

The key collection point was very far from the property making arrival and departure inconvenient.
The apartment itself felt worn and could benefit from some basic maintenance.
Additional issues included a very noisy ceiling fan, dirty ironing board and sofa, oversized furniture and furniture unsuitable to the space.
Overall, I wouldn’t recommend this property based on our stay.

September 23, 2025

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