Hominter Reviews 222

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

My questions received a prompt reply, but I was unable to apply the price quoted to the sample I ordered. And I did not receive tracking information or an ETA for my order.

Rated 5 out of 5 stars

After a full day of doing my taxes I discovered my tile had arrived. They made my day! The boxes they came in were quite beat up so I went through them carefully -- a few individual tiles had come o... See more

Rated 1 out of 5 stars

Processing and delivery taking too long. Ordered and processed on 3/08/26, completed on 3/09/26, then nothing. No tracking, no communication. I am canceling the order. No longer needed due to the slow... See more

Rated 3 out of 5 stars

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... See more

Company details

  1. Tile Store
  2. Tile Contractor
  3. Tile Manufacturer

Written by the company

Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.


Contact info

3.0

Average

TrustScore 3 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would not order from them again

I would not order from them again. I ordered a sample and it is beautiful. So I ordered the backsplash. Not the same at all. The steel pieces are dull and scratched. I am not happy. I will send back and get a refund. I don't know why people have to scam others. Why we can't be honest

March 4, 2026
Rated 1 out of 5 stars

Processing and delivery taking too…

Processing and delivery taking too long. Ordered and processed on 3/08/26, completed on 3/09/26, then nothing. No tracking, no communication. I am canceling the order. No longer needed due to the slow service.

March 9, 2026
Rated 1 out of 5 stars

Poor customer service

Good morning
I made 3 different orders . One to Amazon and 2 through the PayPal . Amazon order came on time and perfect. The
Other 2 orders directly to the company I have not received any kind of communication at all reccept they received the payment and was processed . When will be send ? Can someone send an updated or contact me ?

Thanks

January 22, 2026
Rated 1 out of 5 stars

I never received my purchase

I never received my purchase. After 6 days and trying to email you I never got a reply,. I contacted Paypal to open a claim. You then messaged me saying I would get a refund in 2 days. After 5 days Paypal messaged me saying you are only wanting to give me a partial credit. I have refused the partial credit and wanting a full refund.

November 20, 2025
Rated 5 out of 5 stars

Mosaic tile

Fast shipping
Received my tile in a reasonable amount of time. All look good now for the installation
Thanks

July 23, 2025
Rated 1 out of 5 stars

Too slow

I ordered a sample on 6/23 and got a notice that my order was complete. I went to check the status of my order and could not find anything. I followed up by email on 6/27 asking if there was a way to track my order. They replied that my order should ship the following week. Today is 7/3. Still no word on shipping. I asked them to cancel my order. I chose another product and vendor.

June 23, 2025
Rated 1 out of 5 stars

Bad communication …

This is the second review sent to me and I still have not received my order. I have not received a shipping notification or a tracking number to date.

April 4, 2025
Rated 5 out of 5 stars

very skeptical

At first I was very skeptical with the way the tile took payment, for just a sample. With no tracking number or anything I wasn’t sure if I’d receive my order but 10 days later it showed. After reading the reviews I liked the sample and ordered a couple boxes, again didn’t like the credit card acceptance method. Before I knew it 3 days later I received my tile. Very happy with service ( minus the no email of tracking) and would definitely order from them again.

March 6, 2025
Rated 5 out of 5 stars

Tiles are beautiful and perfect

Tiles are beautiful and perfect! Customer service was helpful when I did not receive a tracking number. Product was shipped and arrived in 1 week. Very excited for my project!

February 15, 2025

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