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Hoodaki Reviews 3,025

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TrustScore 5 out of 5

4.8

Travel Agency
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, efficiency, and extensive knowledge, making the booking process smooth and stress-free. Many people highlight the excellent customer service, noting that agents are patient, understanding, and dedicated to finding the best options and prices for their travel needs. Consumers frequently mention the competitive pricing and the overall ease of booking, often returning for multiple trips due to the reliable and friendly service. However, some customers also noted issues with responsiveness, mentioning ignored emails and a perceived lack of assistance in rescheduling flights. A few other people also felt that some agents were unprofessional and unhelpful when addressing their concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and excellent... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff. Many... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Price

Customers had positive experiences with price, often finding great deals and competitive rates. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Ronnie has been booking our tickets to Zimbabwe for nearly 15 years he is very helpful and tries by all means to get is tickets which are affordable and we always get a payment plan. If we c... See more

Rated 5 out of 5 stars

Great clear and concise advice with efficient and knowledgeable staff member called James. The booking was made with good patience and speed with James over the phone. It was a relief to get that fl... See more

Rated 5 out of 5 stars

Eva was very helpful. I will commend her to everyone. Very good customer service l was hesitate to enter transaction with them but she reassured and empathised with how I feel due to cabbage travel... See more

Rated 5 out of 5 stars

I Always buy my tickets to any destination from Ronn and he give me the best match price wise and airlines wise. Excellent customer service by Ronn of Hoodaki and It has been almost 15 year working wi... See more

Company details

  1. Travel Agency

Information provided by various external sources

What makes us different? While we love technology, there’s nothing quite like talking to a human being. So when you’re all drop boxed out, can’t find what you need, we have real travel people on the end of the phone ready to help. We want your money! We appreciate that you need peace of mind before you hand over your hard earned money to us so we’ve paid to protect your money through membership of IATA & ATOL for your complete financial protection. Our IATA membership allows us to issue tickets on virtually every airline in the world and access to all their published fares on a worldwide basis. We’ve also achieved preferred partner status with over 50 airlines giving us access to some terrific discounted deals in economy, premium economy, business and first class. So if you’re looking for a flight, hotel, car hire, a package holiday or travel insurance ? just hoodaki it!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

kate

kate
she's doing a good job and I'm very happy about that. Very good talking answering the phone booking. Everything is fine with me.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Kate helped us in our booking to…

Kate helped us in our booking to Jeddah. She advised about all the different services and chose the correct one as per our need. Her professionalism is Greg and she had a depth knowledge about all the product like flight booking and hotel advise. She went go beyond our expectations and definitely will refer to our family and friends for future bookings.

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

I was referred to your agency by a…

I was referred to your agency by a friend who has used your services in the past. Initially, we encountered a significant issue that nearly caused serious problems, but it was eventually resolved through mutual understanding. If the holiday goes well, I would be happy to recommend your agency to others.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Roger was able to save me quite a lot…

Roger was able to save me quite a lot of money today on a Business class flight with Virgin. This company has been my GO TO company for many years so if you are looking at saving money then look no further

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional young lady Kate if…

Very professional young lady Kate if she wasn’t working for hookah I would say that you should come and work for us this young lady is very talented and very knowledgeable intelligent inspiring in her ability to work for hookah.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Five star travel agent!

I highly recommend Ronn as a travel agent. He is always very prompt and makes the whole process so easy. I travel a few times a year and have used him multiple times now, and every experience has been smooth and stress-free thanks to his help.

Another great bonus is the referral cashback, when you recommend friends or family, you receive cashback, which is a really nice extra.

Thank you, Ronn, for all your help and for always making travel planning so simple!

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

We've been using Jenny at Hoodaki for years now and she has never let us down. always superb service and always remembers us. so friendly while also efficient. Highly recommend!

March 26, 2026
Unprompted review

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