Hoofcare Reviews 

1
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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Sent wrong item, won't answer enquiries

I ordered a pair of Easyshoe speed metal trac. What I received was a pair of Easyshoe speed metal. Almost alike, but not the same. The trac have stud threads. There is also a price difference of 4 EUR netto a pair.
On October 9th I wrote an email to the shop, on October 14th I sent a reminder. On October 19th I went on the web site and discovered, that they Quote:
"Via Whatsapp Or E-mail, answer in 1 hour
0031 6 27 27 37 00
support(at)hoofcare.shop "
So I wrote a message on WhatsApp in addition.
So far the message hasn't even been read.

I live in Norway and ordered the product via a friend who came visiting. Not only will it be extremely difficult to send the shoes back. It will also cost me a fortune to order the right pair of shoes here in Norway, or the stud kid to insert stud threads myself.

It was the first and last time I have ordered something from that shop!
Mistakes can happen, not correcting them is a no go!

October 20, 2026
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