I asked for a bottle of Torbay gin which are securely locked in a cabinet (10/04/26). The assistant took a bottle out for me saying she would put it under the counter (or checkout) near the accessori... See more
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TOTALLY ALL ROUND AMAZING! Classy Christmas Decorations Clarins, Chanel, Estee Lauder and BURBERRY GIFT Sets. Natural Oil Soaps. Terrific Trainers and Tennis Accessories.... See more
I love Hoopers for their range of products but it is very difficult for young families or disabled customers. There is one particular door for entering if you wish to use the lift but there is no sign... See more
I was on a weekend break in Harrogate, with friends and we visited the Hoppers store.Three of us were in need of makeup items. The Mac representative, Lydia was so helpful dealing with our various enq... See more
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When arriving at a Hoopers destination you will always find something really special. More than just another store, we offer an authentic shopping experience and an eclectic mix of luxury brands. We first opened our doors in 1982 and now with four dep...
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Hoopers Wilmslow
Incredibly rude staff!
I visit Wilmslow once a month and I generally shop in London, but this store beats them all for rudeness.
The store is usually quiet and the assistants stand around chatting between themselves.
They never look up, smile or say Good Morning.
On my last visit the assistant barked 'do you want a bag?" as soon as I approached the till! I find myself wondering if they are not actually open and if I'm causing them great inconvenience.
There seems to be exactly the same ranges as can be found in John Lewis or any other mid range department store.
It is such a shame as I remember what a treat it was to shop in Finnigans.
The sales are the only good thing.
April 14, 2019
Unprompted review
Hoopers Tunbridge Wells
Hoopers Tunbridge Wells. What a store!!!! Beautifully laid out, great range but above all, INCREDIBLE customer service provided by possibly the best staff in the business! On one occasion, was in there with a friend looking for the customer toilets. A female member of staff overheard us as she walked past. She apologised for interrupting and directed us to the facilities! My friend said that she had never experienced such service in a store before! Whichever department we visited, we enjoyed the same courteous and friendly service. Hoopers definitely make you feel that they are genuinely grateful that you have chosen to take your custom to them. A rareity in most shops today. Go and visit! Worth the trip and the experience
August 2, 2017
Unprompted review
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