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Rated 1 out of 5 stars

I purchased a HORL3 on the 27th Nov 25 and at the second time of using a section of the rubber on the block came away,contacted customer service and was asked to return defective item which I prompt... See more

Rated 5 out of 5 stars

Company has excellent customer service. Delivery went missing and they despatched a replacement the next day. Works very well, although takes time to get the blade angle if knife has already got a... See more

Rated 2 out of 5 stars

The product looks and feels amazing. Packaged really well. However for me that’s where it stops. Leaves knives very uneven in sharpness. Takes forever to get an ok sharpness but for £160 with delivery... See more

Rated 2 out of 5 stars

Totally unresponsive. There was a shipping issue and my product has held at the depot, it cannot be released without their instruction. I have reached out twice with no reply, they do not have a phone... See more

Company details


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2.7

Poor

TrustScore 2.5 out of 5

43 reviews

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Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

Watch out.

Nice feeling to everything. Great sharpness.
BUT! You have to be very carefull,
to wipe everything absolutely clean from dust, when you turn the knife around, or you'll end up with a lot of scratches on your knife. You can not adjust it when fixed to the magnets.
I have now sharpened 7 knives of different sizes. The 6000 grit stone weares down really fast and therefore gets easily uneven. Its to expensive for chat.

May 15, 2020
Unprompted review
Show reviews in all languages. (43 reviews)

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