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horze.fr Reviews 

13,657
•
TrustScore 2.5 out of 5

2.7

Tack Shop
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Rated 5 out of 5 stars

Products were a good price even before the regular discount code was applied. Delivery quick - ordered late Friday received Wednesday lunchtime. Own brand breeches and leggings superb quality - and ve... See more

Rated 5 out of 5 stars

My first order experience was good. Really easy to use site and straightforward ordering and return. The return took a little while to be credited but there was tracking information provided so I wa... See more

Rated 1 out of 5 stars

The worst online retailer I have ever dealt with. Would give them zero stars if I could. They closed their customer service down 3 weeks before Christmas. My order was placed in November and was never... See more

Company replied

Rated 1 out of 5 stars

I ordered a rug on the 11th of December. The delivery date was 24th. I still have not received it. After countless emails to them they emailed me on the 11th January telling me my parcel was lost and... See more

Company details

  1. Tack Shop

Contact info

2.7

Poor

TrustScore 2.5 out of 5

14K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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2.7

All reviews

(13,657)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

defaux de fabricasion

March 12, 2020
Unprompted review
horze.fr logo

Reply from horze.fr

Bonjour,
Je vous remercie pour votre commentaire. Afin de trouver solution à votre problème, je vous prie de contacter le service client.
Cordialement,
Votre Equipe Horze

Rated 2 out of 5 stars

Slow delivery for a stock product

Slow delivery for a stock product, it reached the transporter only 5 working days later...

January 2, 2020
Unprompted review
horze.fr logo

Reply from horze.fr

Bonjour,
Je vous remercie pour votre commentaire. Nous sommes vraiment désolés pour le désagrément! Nous voulons bien sûr nous assurer que tout fonctionne parfaitement bien pour nos clients c'est pourquoi, nous travaillerons davantage pour plus d'améliorations.
Je vous souhaite une bonne année!
Cordialement,
Votre Equipe Horze

Rated 5 out of 5 stars

All good!

Fast, efficient service. Product images and descriptions accurate based on one order of two pairs of jodhpurs.

August 11, 2019
Unprompted review

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