Hostels.com Reviews 1,542

TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

I would recommend this place to anyone that enjoys traveling. It's affordable, clean and it has everything one needs when traveling. All the staff were very nice. Rooms were nice and warm in the win... See more

Rated 1 out of 5 stars

Using Backpacers Inn Hostels in Mntreal and Ottawa I experienced two different worlds.. Five stars for Montreal and one (and a half) for Ottawa. I was ashamed showing my European quests the capital of... See more

Rated 1 out of 5 stars

I accidentally booked twice as I was trying to change the dates and had paid for cancellation insurance on both occasions. They took the deposit for both bookings and they refuse to refund as that is... See more

Rated 1 out of 5 stars

I bought their cancellation protection plan on a reservation in Ireland. When I had to cancel they refused to refund the deposit which was charged to my card. Be warned: the 'cancellation policy' on... See more

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2.0

Poor

TrustScore 2 out of 5

2K reviews

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Rated 4 out of 5 stars

Very useful page

This page helped me a lot in my travel for Europe. I could get good hostels and I really love that this page gave me very good directions to get to the hostels, which is very important when you arrive to an city that you don't know!

September 20, 2016
Unprompted review
Rated 3 out of 5 stars

Sleepless at 2 AM......

Great price and great breakfast, but if your sleep is important to you, you may be disappointed here. Because the place is so spread out, and big, the posted curfew (11:30 PM) is not followed, and as a result you may be wide awake at 2 AM due to some @$%&^%'s turning on TV or music too loud at 2 AM !! Find a hostel that you can surely sleep at 2 AM !! Avoid confrontation with other hostelers too.

September 18, 2016
Unprompted review
Rated 5 out of 5 stars

Good quality service

I have had no problems with my reservations since I have used Hostels.com Due to some the lack of English language some of the hostel staff has, it has taken more time than necessary to confirm a reservation. However, once they have seen the Hostels.com reservation and understand it, I have had great service using Hostels.com I would have no hesitancy in recommending Hostels.com to others.

September 14, 2016
Unprompted review
Rated 4 out of 5 stars

good

worked well, noting exceptional

September 6, 2016
Unprompted review
Rated 3 out of 5 stars

some bookings very,others not so good!

always enjoyed various stays at my favorite hostels in s.f. until being informed that no longer able to stay at favorite locations because my residence is in sacramento,ca. was told that sac. is considered to be local area to s.f. how is that possible when area is over 100 miles from s.f.??

August 30, 2016
Unprompted review
Rated 4 out of 5 stars

Hostel

My trip in USA and Canada was awsome.An unforgettable experience,nice memories that will last a lifetime.Both hostels in USA and Canada were clean,nice premises,kind staff,but I wished a more complete breakfast at ocean beach hostel in San Diego and I hope the hostels do not charge 10 % if somebody is not member

August 29, 2016
Unprompted review
Rated 4 out of 5 stars

Very nice hostel!!

It is a very nice and safe hostel with many great people. They also offer a lot of free time activity. Still, it is more expensive than other hostels I've been staying at (>50$/night), but a nice breakfast is included.

August 23, 2016
Unprompted review
Rated 2 out of 5 stars

price

I was in Cologne few days ago, seems like everybody paid their bed less then i did using this site, they also booked same time as i did.

August 20, 2016
Unprompted review
Rated 3 out of 5 stars

Not always the best way to book

Based on 2 recent bookings for Chicago and New York, I may not choose to book via hostels.com in the future unless there is no other option. They take a hefty fee from the hostels and its best to book directly from the hostel via the website. You can get a better rate minus the fee from the hostels. Also hostels.com makes no effort to confirm your reservation except sending a mail to the hostel. I found on both occasions either a mixup or a casual 'let me check if you have a reservation' attitude. After travelling half the world around, one wants 100% assurance that the reservation is waiting for you.

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Peaceful

Very nice place, security, peaceful, great bathrooms, nice atmosphere, and good location near everything

August 14, 2016
Unprompted review
Rated 4 out of 5 stars

Budget Inn New York

Very clean, and very centrally located. Stayed here & walked to Times Square, Penn Station, Grand Central Station all within a few minutes walk.

August 10, 2016
Unprompted review

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