From start to finish they could not have been more helpful. Right at the start they helped me understand size of drawers and doors so I was confident in my order. Unfortunately, there were some proble... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Hotdoors team were very helpful and friendly in helping choose the right kitchen style, placing the order and then helping to resolve some after-sales issues without any drama. Scott helped on t... See more
We were facing £400 to replace two kitchen cupboard doors quoted by a local business near us in Broadstone. Safe to say Hotdoors have provided 2 superior doors and saved us £100’s in the process. All... See more
Hotdoors enabled us to transform our kitchen with minimum waste and cost. We've reused the former handles, hinges and runners. With careful measurement everything has gone to plan. So glad pre-drillin... See more
Company details
- Kitchen Supply Store
- Bedroom Furniture Store
- Cabinet Store
- Door Supplier
- Home Improvement Store
- Kitchen Remodeler
Written by the company
Hotdoors is one of the UK's leading online suppliers of replacement kitchen and bedroom doors, complete kitchens, units, worktops and matching components. Whether you're replacing a single damaged cabinet door or planning a complete kitchen renovation, we offer an extensive range of high-quality products, including made-to-measure doors, drawer fronts, units, worktops, plinths, cornice, pelmets, end panels, handles and accessories. As an internet-based company, we keep our prices competitive while providing the personal service you'd expect from a local business. Our friendly and knowledgeable team is always on hand to offer advice, answer questions and help you choose the right products for your project. If you'd prefer to see our products in person, you're also welcome to visit our Hertfordshire showroom by appointment. At Hotdoors, we're committed to quality products, competitive prices and exceptional customer service. Whether you're a homeowner, landlord, kitchen fitter or property developer, we're here to help transform your kitchen or bedroom—from one replacement cabinet door to complete kitchens and bedrooms.
Hotdoors | Kitchens, Bedrooms & Replacement Doors
Written by the company
- From One Cabinet Door to Complete Kitchens & Bedrooms
- Whether you're replacing a single cabinet door or designing a complete kitchen, Hotdoors offers replacement doors, made-to-measure solutions, kitchen units, worktops and matching components—all backed by friendly expert advice.
The Hotdoors Promise
Quality products. Honest advice. Friendly service. Every order matters..
At Hotdoors, we're committed to providing quality products, expert advice and friendly customer service. Whether you're replacing a single cabinet door or planning a complete kitchen, we're here to help from your first inquiry through to delivery.
Contact info
Unit G25 Allen House, The Maltings, Station Road, CM21 9JX, Sawbridgeworth, Herts, United Kingdom
- 01279 883099
- CustomerService@hotdoors.co.uk
- www.hotdoors.co.uk
Transform Your Kitchen for Less
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good quality great service
A bespoke set of good quality j pull doors that match my existing kitchen, at a decent price and a turnaround of less than a week!
What's not to like about this ?
A great service, thank you very much
November 23, 2025
Easy to order
December 8, 2025
The worst ever returns experience ever.
We ordered the doors that were not bespoke and checked the returns policy for non bespoke doors (bespoke cannot be returned). When the doors arrived, they did not suit the project and we returned them. It was struggle to get the returns info and the person on the telephone said "you're just one of those people who orders online wastes everyone's time and returns. We wont be refunding you." After numerous emails and telephone calls, they have offered to return the profit they've lost as a token gesture. That payment still has not been received.
Just don't bother with this company. its the worst online experience ever.
November 5, 2025
Reply from HotDoors.co.uk
We’re sorry that you feel unhappy with your experience, however we must clarify several inaccuracies in this review.
The doors ordered were bespoke items, manufactured to your specific measurements and specifications. As clearly stated in our terms and conditions and during the ordering process, bespoke products are non-returnable and non-refundable. For this reason, the doors were not eligible for return when you decided they no longer suited your project.
Despite this, and purely as a gesture of goodwill, we offered a partial refund. This was done without obligation and in an effort to resolve the matter amicably. If this payment has not yet been received, we invite you to contact us directly so we can confirm its status.
We also take issue with the suggestion that our team behaved unprofessionally. While we understand frustration can arise, we do not accept abusive or misleading statements about our staff.
We always encourage customers to carefully review bespoke specifications before placing an order, as made-to-measure products cannot be resold. We stand by our policies, which are clearly outlined, and by the quality of the products we supply.
I forgot to measure for the hinge…
I forgot to measure for the hinge drilling, they rang me an d were very helpful. Great service, we will be ordering more!😊
November 20, 2025
Excellent advice and product sample
November 28, 2025
Easy to use ordering system and a great…
Easy to use ordering system and a great price
November 24, 2025
Replacement door
Ordered a sample initially, contained within was clear and precise instructions if you wished to order. All done online (was contacted to be advised that chosen door would be slightly later that the 3-5 days as advertised)
My only gripe would be, the price for deliver was on the dear side.
November 15, 2025
Very helpful customer service
Very helpful customer service. Helped me find exactly the right product I was looking for.
November 22, 2025
All Good
Nice people to deal with very helpful & sure know there products . Sample of product good quality & Best of all no A I. When you phone . Thanks
November 3, 2025
customer service and product quality
I requested 3 different door samples, they arrived in 2days and were excellent enabling me to choose the doors I intend to order from them
November 14, 2025
We were facing £400 to replace two…
We were facing £400 to replace two kitchen cupboard doors quoted by a local business near us in Broadstone. Safe to say Hotdoors have provided 2 superior doors and saved us £100’s in the process. All in all we’re extremely pleased. Based on the faultless service we received I can highly recommend them.
November 5, 2025
Staff were helpful and informative and…
Staff were helpful and informative and the products were brilliant.
November 5, 2025
Great colour match.
I have received my sample and the colour match is great. I will definitely be ordering doors and more from Hotdoors.
Excellent customer service.
October 29, 2025
Great communication and service
October 28, 2025
Excellent service
Excellent service from first enquiry to delivery of order.
The staff at Hot Doors were so helpful
October 25, 2025
Excellent all round
Excellent 8 x wardrobe doors
Excellent service including telephone help prior to ordering
Superb packaging
I couldn’t be happier
Thank you HotDoors
October 25, 2025
Only ordered a sample from them
Only ordered a sample from them, not actual doors, but they seemed to have the best price and they were very efficient.
August 14, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.