B&B HOTELS Reviews 

9,195
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

Nothing against staff in general but more the hotel itself, stayed in the Munich branch. Going to keep it short and simple. No hot water and kettle(so you can’t make tea or coffee), no mini fridge so... See more

Rated 1 out of 5 stars

We stayed at B&B Hotel Graz Süd and were very disappointed. When we entered our room, there was hair all over the carpet, which made it obvious that the room had not been cleaned properly. Even wors... See more

Rated 2 out of 5 stars

I went to a b&b hotel in Italy and there was ants on the bathroom floor there is dead bugs everywhere and the key shape of the key for the toilet isn’t the same as the key hole

Rated 5 out of 5 stars

VERY CLEAN VERY HELPFULL STAFF VERY SAFE PLACE IN CATANIA PARKING ON STREET BUT WACHED BY CCTV BREAKFAST VERY GOOD 6 MIN WALKING TO CATANIA MARKET NO UPHILLS NEAR CATANIA TRAIN STAION. AS WELL THERE... See more

Company details

  1. Hotel
  2. Travel Agency
  3. Travel Aggregator

Information provided by various external sources

Les meilleurs prix sont chez B&B HOTELS En réservant sur le site officiel, vous profitez des meilleurs tarifs garantis, c'est ça le secret d'une réservation qui vous apporte la plus grande satisfaction. Pour profiter de réductions toute l'année, découvrez notre programme de fidélité proposé à tous nos clients et profitez de 10% de réduction dès la première nuit ! Découvrez nos promotions exclusives toujours sur hotel-bb.com !


Contact info

2.2

Poor

TrustScore 2 out of 5

9K reviews

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No history of asking for reviews

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2.2

All reviews

(9,195)

227 reviews in the last 12 months

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Rated 2 out of 5 stars

Can be improved

When I booked a room, I went through the full process, paid using paypal and at the very last step the payment was not authorized. I got the message that I had been idle for too long and that the payment could not be processed (!).
I had to do the whole procedure again to finally be able to book my room.

August 26, 2018
Rated 3 out of 5 stars

Your booking system is totally messed…

Your booking system is totally messed up. I tried with i pad for more than 30 min. Mask,s keep changeing several times, never could complete. With pc it worked but complicated. rating: hotel ok, booking system CATASTROPHE!

August 22, 2018
Rated 3 out of 5 stars

Confirmation Page

Final review page must be added prior to confirmation to ensure that the correct hotel is booked. Ended up booking the wrong hotel in Munich and only realized after paying in full and receiving the confirmation. Had to then apply for a refund from the Airport Hotel and rebook at the Munich East Hotel.

August 15, 2018
Rated 4 out of 5 stars

Rating of Booking System or of Hotel?

You say "Our goal is the permanent optimization and further development of our booking system" and please rate it now by clicking on the link, but this popup window indicates that my review covers not your booking system, but my stay in the hotel, which has not yet happened.

August 14, 2018
Rated 2 out of 5 stars

When I login account

When I login account, it will automatically log me out in very short time. It will interrupt people purchase process , I think it is a program problem, hope you fix it immediately.

August 9, 2018
Rated 4 out of 5 stars

All the steps are clear except the…

All the steps are clear except the final reservation, I am a stranger, and I didn't get if I have to pay the total amount (and if yes, how? because there is no "pay to book now" button) or if I have to transfer my credit card number (and as a stranger I found this way very unsecured....)

July 30, 2018
Rated 2 out of 5 stars

First payment method failed

First payment method failed, so had to try with another card. Always a bit annoying and a certain amount of unsecurity when clicking on PAY twice. Else - no problem!

July 27, 2018

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