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Hoteldelfini Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Pessima gestione delle prenotazioni pacchetto benessere SPA.

Pessima gestione delle prenotazioni pacchetto benessere SPA. Incapaci di gestire la prenotazione di un pacchetto benessere SPA, venduto dalla struttura e acquistato su altra piattaforma nonostante diversi contatti telefonici e a mezzo mail.
Sanno solo pubblicizzare e vendere per poi perdersi nella fase di prenotazione e fruizione del pacchetto acquisito.
Nessuna risposta fornita alle diverse richieste inviate, segno di conclamata scortesia e incapacità gestionale. Nessuna esperienza fruita, sarò stato sfortunato?
Noooo....perchè è bastata una telefonata presso un'altra struttura per prenotare il medesimo pacchetto.

May 22, 2025
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