Hot Sauce Emporium Reviews 

411
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their online purchases and overall satisfaction. Customers frequently praise the incredible variety of hot sauces available on the platform, mentioning that the items arrive very quickly and are always securely packaged. People note that the ordering process is exceptionally smooth, and the products consistently deliver fantastic complex flavors and wonderful heat. Buyers often emphasize the competitive pricing and exceptional value offered across the entire catalog of spicy goods. Some reviewers were not happy with the courier service chosen for shipping, noting that deliveries experienced unexpected delays or failed completely before reaching their doors.

What people talk about most

Product

Consumers find product quality to be outstanding, expressing general satisfaction with the incredible variety... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the superb taste and... See more

Order

Customers consistently note positive experiences with order processes, highlighting the ease of placing items... See more

Service

Reviewers highlight positive aspects of service, consistently noting that experiences are excellent alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


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4.8

Excellent

TrustScore 5 out of 5

411 reviews

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4.8

All reviews

(411)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you!

Very helpful and good customer support, they answered all my questions. Shipped quickly, my partner loved his gift!

October 26, 2023
Rated 1 out of 5 stars

80% of my order was short dated within weeks.

Placed a recent large order, but practically all items only a month date on them. The peanuts had an awful moldy texture and flavour and came with less than a months date on them (that's 7 packs) that had to be eaten by Nov, i received them end Oct.
The crackling was not much better than the peanuts, and as I placed quite a large order, i wanted some gifts for Christmas for family. But i cannot gift these at all. The gift set also comes with the peanuts that are well past their best. One sauce had to be eaten immediately, Only 2 items were good into 2024. No mention of these short dates in the descriptions, which is very unfair to customers.There is no way of looking up my order on website, as i received no confirmation or email at all.. Very disappointed in this company, as it's premium prices they charge. , and after being a customer for a few years, i won't be ordering again.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Always Perfect

I have been a log standing customer and what i can say with 100% commitment is that the service is always on par with the food, excellent!!

October 4, 2023

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