Hot Sauce Emporium Reviews 

410
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the secure packaging that keeps all the spicy products completely safe during transit. People also highlight the incredible variety and top quality of the hot sauces available on the website, making it a favorite destination. Some reviewers were not happy with the delivery service, noting that the courier sometimes caused unexpected delays or failed to drop off parcels properly. A few consumers also encountered minor issues with specific orders, such as items leaking or arriving past their prime condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and wide selection of hot sauces... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service, frequently highlighting... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent taste and standard... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and prompt, swift... See more

Service

Reviewers highlight positive aspects of service, consistently noting that experiences are excellent alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

410 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(410)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop

Great shop , quick dispatch . Their own brand sauces are bang on . 2nd time using in the past month and will use again .

November 28, 2025
Rated 5 out of 5 stars

Happy customer

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering process is easy enough and my products arrived very quickly in excellent condition. Thank you.

November 28, 2025
Rated 5 out of 5 stars

My goto hot sauce supplier

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Although it took over a week to come due to Royal Mail's incompetency, the communication with the hot sauce emporium was top class.

October 28, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Excellent, cheers.
Great selection
Mainly buy the Psycho Juice products but always like to try something different also
Blairs, Pain Is Good and Marie Sharps all good also

November 24, 2025
Rated 5 out of 5 stars

Lifelong Customer

I've been having Psycho Juice for years... I love it, great variety of sauces and always delivered quickly and safely.

October 31, 2025
Rated 2 out of 5 stars

Leaking bottle

First bottle of Jamaican sauce was leaky when it arrived. This was dealt with promptly by Rebekah, who was really good. Unfortunately the replacement bottle also arrived and was leaking. The seal was intact but the lid was loose underneath. This time when I sent photos and informed them there was no offer of a refund or replacement. The e-mail was sent to them more as info I suppose , but even so, something should have been done. I now have a bottle of sauce that I have no idea how long it has been open and leaking.

November 10, 2025
Rated 5 out of 5 stars

Good sauce

Good sauce , good descriptions and accurate heat ratings. Will be back for more!

September 10, 2025
Rated 5 out of 5 stars

The Good Doctor Always Delivers!

The Good Doctor Always Delivers!! I ordered Rubs,Sauces, Pickles and the Snack Sack.. amongst a Load of Others!! Very Happy! Absolutely Hot and Delicious!.. The Coffee is Strong+Beautiful and the Chocolate is to Die For!! My Absolute GoTo for my Pain and Quality!! .. Love You Guys!!

September 10, 2025
Rated 5 out of 5 stars

Fast and efficient

The choice of sauces is superb but the game changer for me is the efficiency of the delivery. Its not just about the speed which is great, more the level of communication, simply brilliant

August 7, 2025

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