From start to finish very satisfied with service. Had a lovely visit to Dobbies in Ashford initially and met Martyn Gent and (RED) his dog. We had our dog Billy with us so they had a lovely play toge... See more
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We took delivery of our new hot tub 2 weeks ago and couldnt be happier. Connor from the southend branch has been so helpful we went back to see him more than once with multiple questions and he answer... See more
Had a great experience with Hot Tub Barn. They were professional from sale to delivery. A fantastic value for money brand and after sales support. Called Martyn at the Ashford branch in Dobbies garden... See more
Company replied
We cannot fault The Hot Tub Barn at the Cambridge showroom. We had done some research before going to see them, so pleased we did. What Jo didn't know about hot tubs wasn't worth knowing!! Everyth... See more
Company details
About Hot Tub Barn
Written by the company
Hot Tub Barn is a leading UK retailer of hot tubs and swim spas, with seven showrooms hosting a variety of Riptide hot tubs and exercise pools, many available for on-site wet testing.
The company has an in-house installation, servicing and warranty team which is the envy of the wet leisure industry.
Contact info
41 Robjohns Road, CM1 3AG, Chelmsford, United Kingdom
- 01245 265036
- info@hottubbarn.co.uk
- www.hottubbarn.co.uk
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hot tub steps
It took a while but with persistence we finally received our hot tub steps, which are great.
April 26, 2023
Reply from Hot Tub Barn
Thank you for your kind words, and we hope the wait was worth it. IF you do need anything else please do not hesitate to contact our team
Bought a hot tub 6 months ago…
Bought a hot tub 6 months ago absolutely superb service
Would recommend to anyone
December 15, 2022
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, we hope you continue to enjoy your Hot Tub.
Efficient informed staff
Efficient informed staff. Hot tub is wonderful and easy to maintain.
Can highly recommend them.
June 17, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, we hope you continue to enjoy your Hot Tub
We purchased a swim spa in 2019 and…
We purchased a swim spa in 2019 and received excellent service and advice from Damian at the Ashford branch. Being able to test one of the spas before committing was really helpful. The installation went smoothly and the service team are always friendly and helpful. Our swim spa was an excellent investment. I did a lot of research before choosing a Riptide spa from Hot Tub Barn and I'm pleased that I did; the quality and performance of our spa is excellent. Highly recommended.
June 16, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, If you need anything else please do not hesitate to contact the team
Great service
We have been with the Hot Tub barn for 5.5 years. We are very happy with the service and have regular services. If we have any queries they are always very helpful.
I use my hot tub at least 4 times a week and recently had a hip replacement so before my op it was a god send relieving my pain and helping me sleep.
June 9, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, we are so glad it helped you through a difficult time. If you do need anything please do not hesitate to contact the team who are happy to help.
Great experience
Great experience , amazing staff, nothing too much love my new purchase
May 3, 2023
Unprompted review
Ordering was easy
Ordering was easy. Everything came the next day and the quality is brilliant.
May 22, 2023
Reply from Hot Tub Barn
Thank you for your kind words, if you need anything else, please do not hesitate to contact the team.
Bought a new hot tub last week
Bought a new hot tub last week, and the service was fantastic, the staff were very friendly and helpful, and didn’t mind answering my many questions.
Would definitely recommend,👍
May 11, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, Please do not hesitate to contact the team for any of your hot tub needs.
We have had our tub for 5 years now and…
We have had our tub for 5 years now and still going strong, great team and very helpful when having service and parts needed
May 19, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind review, we are pleased you are happy with your product. If we can assist in any way please do not hesitate to contact us.
Would recommend Hot Tub Barn
Bought a tub in 2022.
Excellent from the start, helpful sales staff, installation team were v good and after sales were brilliant with questions on the tub.
Used them to overwinter the tub.
May 15, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, please do not hesitate to contact the team for any of your hot tub needs.
Natasha was very helpful and…
Natasha was very helpful and knowledgeable
May 10, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, please do not hesitate to contact the team if you need any more assistance,
Amazing service and help highly…
Amazing service and help highly recommend if you are a first time buyer with hot tubs. They will help you every step of the way with an easy and quick service ! Thank you
May 9, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, We are happy to see that our team met your expectations. If we can assist in any way, please do not hesitate to contact us. We hope you enjoy your Hot Tub
Great service from Jan as ever
Great service from Jan as ever, still loving the tub and the support
May 1, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind regards, if you need any assistance, please do not hesitate to contact us.
Janice is so helpful!
May 1, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, please do not hesitate to contact us if you need any assistance.
Reply from Hot Tub Barn
Thank you for your kind words, if the team can assist in any other way, please do not hesitate to contact us.
Had tub for 5yrs
Had tub for 5yrs, excellent, serviced every year- good people, friendly honest service, highly recommend buying from them
April 29, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, we are pleased to see you are enjoying your Tub.
We searched for a year for the right…
We searched for a year for the right hot tub for us & we came across hot tub barn in Chelmsford where a lovely lady called Natasha helped us with making sure we had the right one for us ..
I chose one which I thought was right but after a few days and tuns of questions later & Natasha even let us try before we purchased the hot tub ..we decided that we would upgrade to a bigger one and more still affordable with lots of extra features…and the riptide hot tub is so easy to use and comfortable, relaxing at the start & end of a day.
it’s the best choice we’ve made as we never get out of it .. there was no pressure to purchase one and absolutely lovely friendly lady any questions I had she could she would answer them or find out information for us .
We have told our friends all about where we purchased it from and the hot tub barn staff are really friendly and helpful.
January 31, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, we are pleased to hear we met your expectations. If you do need anything else, please do not hesitate to contact the team.
Hot Tub Barn Southend
We purchased our Hot Tub from the Southend Branch of Hot Tub Barn. Connor was superb through out the process - from providing all the information to enable us to choose the right Hot Tub, a site visit and checking in with us once it had been delivered. He has also helped us with water maintenance advice post sales too.
Delivery and Installation guys were fantastic. The whole process from start to finish has been very smooth.
We are really pleased with our Hot Tub and would highly recommend to anyone.
March 14, 2023
Unprompted review
Reply from Hot Tub Barn
Thank you for your kind words, we hope you enjoy your purchase and if we can assist in any way please do not hesitate to contact the team.
Southend branch- hot tub
Connor, at the Southend branch, was extremely helpful during the purchase of our hot tub. He made the process really easy and kept us updated from the day we paid our deposit to the delivery day. Connor, also joined the installation team on delivery day and ensured everything went smoothly.
Buy with confidence as you get an excellent product and first class service.
Many thanks Connor.
March 29, 2023
Unprompted review
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