Great service again from Howdens Alnwick. Really appreciate all your help and support with everything. Always a pleasure to deal with the team 👍🏻
Company replied

New Build Unit, Lionheart Enterprise Park, Alnwick, NE66 2HT Northumberland, North East, GB
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Great service again from Howdens Alnwick. Really appreciate all your help and support with everything. Always a pleasure to deal with the team 👍🏻
Company replied
We purchased our new kitchen from Alnwick store Alex came out and listened to what we wanted and managed to design a kitchen with all that we wanted she was very helpful and knowledgeable . AC joinery... See more
Company replied
Very easy to make initial contact and very responsive. The site survey was thorough and the designs produced were helpful. The designer knew the Howdens range really well and was able to offer hel... See more
Company replied
So pleased with the whole experience of getting our new kitchen Harry came and measured up and discussed our preferences and then within a week invited us to look over his plans and choose ,nothing w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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New Build Unit, Lionheart Enterprise Park, Alnwick, NE66 2HT, Northumberland, North East, United Kingdom
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We purchased our new kitchen from Alnwick store Alex came out and listened to what we wanted and managed to design a kitchen with all that we wanted she was very helpful and knowledgeable . AC joinery are recommended by Howdens and Tony and his expert team did everything to a very high standard we are absolutely delighted with the quality and workmanship and the whole experience

Reply from Howdens - Alnwick
Had the product we wanted and agreed the price and ordered all within two days.

Reply from Howdens - Alnwick
Goods were delivered on time and the relevant account security checks were made. Very seamless transaction.

Reply from Howdens - Alnwick
It was frankly hard work buying a kitchen from howdens. They ordered the wrong bits (even though it was all on their own plan) failed to supply other bits and then wanted to charge me an extra £275 for the privilege of them getting it right and delivering the kitchen they’d designed. Poor.
I was shy of ordering any Lamona appliances but I had no choice but to order the Lamona wine fridge. Needless to say it hasn’t lasted 14 months before it packed up. Now awaiting a repair under warranty that was like pulling hens teeth to arrange. Avoid Lamona products at all costs I’d say. I’ve not heard anything good about them.
I give them 3 stars simply because the cabinets are v good quality.

Reply from Howdens - Alnwick
ALEX AND CLAIRE NEVER FAIL TO PROVIDE AN EXCELLENT SERVICE

Reply from Howdens - Alnwick
Excellent service from Alex . Difficult design just working from plans but she fitted everything in we asked for . We were open about getting a design elsewhere and she kept in touch to make sure we had everything we needed and to see if there was anything else she could do . Howdens got our business largely down to Alex’s customers service , thank you Alex .

Reply from Howdens - Alnwick
Always a pleasure going in to see the team at Alnwick, Jasper the dog’s favourite shop

Reply from Howdens - Alnwick
Purchased Stixall from the Alnwick store, decent prices compared to others in the area. Staff friendly and pleasant, gave me prices on screws etc so I can compare, happy with the service, will call again and use my account.

Reply from Howdens - Alnwick
The kitchen design was so bad that it really didn't fit the space when delivered. This led to more than £3000 extra spend with the depot to order replacement units. We were unable to return the original units as they had been opened as we assumed the design would be correct! The depot refused to help but benefitted from their mistake by extra sales. Certainly a lack of ownership, poor customer service and sharp practice. I will not deal with the company again despite being a customer for over 20 years with an approx £100k previous spend. Never again.

Reply from Howdens - Alnwick
Great salesman he was very efficient and knew what he was talking about. Even met me at my work place thank you

Reply from Howdens - Alnwick
only deal with Claire as she's very pleasant and helpful

Reply from Howdens - Alnwick
Always great service and nothing too much trouble. Use Howdens for my buy to let portfolio... not only for kitchen's.. replacement washing machines, ovens, hobs etc. After care is excellent too. Why would I go anywhere else!! Sorry wrong branch and can't edit.
Howdens of Swindon

Reply from Howdens - Alnwick
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