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Howdens - Amesbury Reviews 

90
TrustScore 5 out of 5

4.8

Units 35-37, The Bluestone Centre, Sun Rise Way, SP4 7YR Amesbury, South West, GB


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Rated 5 out of 5 stars

I have always been impressed by the exceptionally kind reception given by the staff at Amesbury, particularly Kerry (counter staff) and Sarah (manager). My needs and purchases are limited, but my bla... See more

Company replied

Rated 5 out of 5 stars

Great experience with Howdens In Amesbury. I was a little apprehensive walking in to a trade outlet but all the staff were so lovely and welcoming. The designer, Zara, was simply wonderful and nothin... See more

Company replied

Rated 4 out of 5 stars

I’m new to howdens as a supplier I love the the people in there there great and very helpful. My only gripe is the call I get. If I have projects in future I will use them I don’t need a call a week a... See more

Company replied

Rated 5 out of 5 stars

As ever howdens delivered on quality of service. Well informed staff made my purchasing choice easy, made easier by a good level of stick from my favourite tool companies DeWalt and Stanley. Thanks ag... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 35-37, The Bluestone Centre, Sun Rise Way, SP4 7YR, Amesbury, South West, United Kingdom

  • 01980 352 200

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

9,153 reviews in the last 12 months

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Rated 4 out of 5 stars

I’m new to howdens as a supplier I love…

I’m new to howdens as a supplier I love the the people in there there great and very helpful. My only gripe is the call I get. If I have projects in future I will use them I don’t need a call a week about it. Please stop I’m going to use you 😀

January 13, 2023
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Reply from Howdens - Amesbury

Hi, Thank you for taking the time to leave this review- we will share your comments internally. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent service

Excellent service, got the materials needed delivered. Had too many flooring packs but when I reorder other flooring theses will be picked up and credited to me account.

December 28, 2022
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Reply from Howdens - Amesbury

Hi, Thank you for taking the time to leave this positive review! All the best, Tash

Rated 5 out of 5 stars

The girls at howdens rescued my…

The girls at howdens rescued my customer from a disaster with a previous order being put in incorrectly (middle man issue).

I managed to get two more customer orders in and do a door swap on the same day

November 8, 2022
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Reply from Howdens - Amesbury

Hello, Thanks for reviewing our Howdens - Amesbury depot. It's great to read your comments. Best wishes, Tash

Rated 4 out of 5 stars

Not just flooring

From site visit to detailed drawings and credit accommodation along with prompt delivery we are extremely pleased with the professional service provided, we would recommend to others and continue to trade with Howdens anticipating future high levels of service, thank you Amesbury very pleased

June 26, 2022
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Reply from Howdens - Amesbury

Good afternoon, Thanks for reviewing our Howdens – Amesbury depot. Best wishes, Tash

Rated 5 out of 5 stars

Faultless service and experience

Faultless customer service and great experience. Cassie and J were brilliant and have helped me create my first kitchen of dreams! Thank you so much, I’ll definitely be back!

April 9, 2022
Unprompted review
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Reply from Howdens - Amesbury

Hello Lucinda, Thanks for reviewing our Howdens – Amesbury depot. All the best, Tash.

Rated 5 out of 5 stars

Very helpful teem

Very helpful teem. They know there stuff.

April 5, 2022
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Reply from Howdens - Amesbury

Hello Simon, Thanks for leaving this positive review. Have a great day, Tash.

Rated 4 out of 5 stars

had everything in stock that i needed…

had everything in stock that i needed which is always a bonus but yet again the items hadnt been picked from shelves prior to me picking up which meant time wasted waiting for it to be done

February 13, 2022
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Reply from Howdens - Amesbury

Hello GaryIsaac, Thank you for leaving this review. Please rest assured we will share your feedback internally. Have a great day, Tash.

Rated 5 out of 5 stars

New Kitchen.

James Ashton could not have been more helpful when I came to buying a new kitchen. At every stage he was able to advise me, his knowledge and 'can do' attitude was so refreshing and made the project so much easier!
I can heartily recommend Howdens in Amesbury for their friendly and helpful service.
Thank you!

February 11, 2022
Unprompted review
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Reply from Howdens - Amesbury

Hello Ania, Thanks for reviewing our Howdens – Amesbury depot. It's great to read your comments. All the best, Tash.

Rated 5 out of 5 stars

Service excellent friendly

The service from Amesbury Howdens is
Excellent staff are helpful and friendly
Good atmosphere and morale among
Staff and customers.

January 30, 2022
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Reply from Howdens - Amesbury

Good afternoon, It's great to hear that you had such a positive experience. Have a great day, Tash.

Rated 3 out of 5 stars

Very helpful but let down not impressed…

Very helpful but let down not impressed by one of the staff members that seems to be new.
Like to say Kerry and James along with Cassie are always a pleasure to deal with

December 22, 2021
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Reply from Howdens - Amesbury

Good morning Mark. It would be helpful if you could email us with some details of why you’ve been dissatisfied with your experience at Howdens to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Great products and availability

Great products and availability. Great customer service.

December 10, 2021
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Reply from Howdens - Amesbury

Good afternoon, thank you so much for leaving this 5* review for our Amesbury depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Mortimer kitchen

After Becky first took on my client she did nothing but give total support to there needs, and there was many needs. To include but a few, just the fact that Becky was constantly pricing my clients kitchen against competitors and cheaper option companies. So it's fair to say that Becky saved the day for Howdens and they have ended up with a quality kitchen, after i've fitted it.
And as always everything was on site at the time stated and to the load manifest.

October 6, 2021
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Reply from Howdens - Amesbury

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 5 out of 5 stars

Always friendly and go out of there way…

Always friendly and go out of there way to help, especially at my local branch in amesbury.

September 23, 2021
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Reply from Howdens - Amesbury

Good morning James, thanks for taking the time out of your day to leave this positive review for our Amesbury depot! Take care and have a lovely day. Harriet

Rated 5 out of 5 stars

James and Cassie Amesbury Howdens

James and Cassie Amesbury Howdens

When we bought our first home back in March mans we always wanted to have a new kitchen designed for us. We went to the amesbury branch and Cassie and James looked after us from there.

We first had a telephone conversation then sat down and designed the kitchen to how we wanted it. They both helped out and showed us different positioning, colours, etc so we could see how it would look in real life. They were brilliant and so so helpful, Days and even weeks after the initial design we wanted to change things so we called up they straight away they got them changed and sent photos via email. They were always helpful and so polite.

We booked, designed the kitchen 15 weeks before we was due to move in and they kept in touch regularly which was good. Nearer the time they came out to double check the measurements I provided and then we agreed on a delivery date… they were so professional along the way especially when I had to keep changing the delivery date as the house wasn’t quite ready. The week leading up to the delivery date I decided last minute I wanted to change the position of the gas hob, it involved changing unit sizes and shuffling the kitchen left slightly, I called up and again they were brilliant and it was no issue what so ever, after the phone call I received an email with the new design on with the changes…

The delivery then arrived at the end of the week all ready for my carpenter to fit… along the way we needed some extra bits like new skirting boards, some more end panels for boxing in etc and again I called up and James sorted them out for me, even got stuff delivered…usually I would go elsewhere to buy this sort of stuff but the customer service was so good by Howdens I kept my business there… couple of weeks in when the kitchen was being fitted we decided we wanted to change the splash back before we put it up as the clear one we originally selected wouldn’t go right with our paint choice, I called James up and again it was no issue and he sorted me out a black splash back..

If there was something I wanted which wasn’t in stock then James would call another branch and get me it as soon as he could… whilst popping back to the branch as and when to get more stuff I noticed the recycling bin draws in the showroom… I ended up wanting them too, and James got them sorted for me straight away… these people have been absolutely phenomenal along the way, so so helpful, honesty can not fault them! When you spend a lot of money on a kitchen you want it right and appreciate help and guidance along the way and you get just that, I was probably a bit of a pain along the way with all the changes I wanted to make and all the phone calls I made but it was never a problem for these guys! They looked after me along the way, great communication, and the service started from the minute I phoned up, right too the end when I was moved in and job done… they don’t just sell you a kitchen and that’s it, they’re with you the whole journey and these guys are a credit to Howdens! Without a doubt I’d recommend amesbury branch to anyone and especially James and Cassie, they’re a great team!!!

The kitchen quality is great, we went for the handless hockley slate grey with copper profile and it looks beautiful! They put a lot of time and effort into designing it, even changing colours of different appliances so you can see what looks best. They will even help with questions on how to fit it if you get stuck.

We went for quarts worktop aswell and the fitters were absolute professionals. Outstanding job, perfect cuts and a beautiful mitre joint for the waterfall side piece! They done a great job

thanks so much to them all. I hope they get the recognition they deserve, this is what it’s all about and it’s people like these who give Howdens a good name.

Thanks Charlie

August 31, 2021
Unprompted review
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Reply from Howdens - Amesbury

Good afternoon Charlie, thank you so much for leaving this 5* review for our Amesbury depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

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