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Howdens - Andover Reviews 125

TrustScore 4.5 out of 5

4.7

Unit 9, Anton Business Park, Anton Mill Road, SP10 2NJ Hampshire, South West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recently purchased a kitchen and appliances from Howdens, Andover. Would DEFINITELY recommend. The designer, Emma, was fantastic, and really understands how a kitchen is used, rather than just how to... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner experienced the most helpful staff at the Andover branch. Sean was very knowledgeable and helped us choose the correct doors and all the fixtures needed. He also very kindly arra... See more

Company replied

Rated 5 out of 5 stars

Sean on the front desk in the Andover branch is an asset to you. He knows the product range extremely well & it amazing to deal with. Also jon on the front desk & alex(manager) are on point. Good p... See more

Company replied

Rated 5 out of 5 stars

HOWDENS ANDOVER. From the 1st CAD design to installation was so easy. Freddie designed the kitchen we needed with no pressure sale. We had quotes from two other companys that didn't compare. So, so ha... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 9, Anton Business Park, Anton Mill Road, SP10 2NJ, Hampshire, South West, United Kingdom

  • 01264 337 358

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Rated 5 out of 5 stars

Very helpful

Very helpful. Order was placed and collected as expected.

January 30, 2025
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Reply from Howdens - Andover

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best.

Rated 5 out of 5 stars

Great service from Howdens in Andover

Just had my kitchen designed and then tweaked.
Sophie - Howdens’ kitchen designer in their Andover branch did a great job.
Very professional and proficient.
Thank you!

February 10, 2025
Unprompted review
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Reply from Howdens - Andover

Hi there, I am sure the team will be pleased to read your kind words! Have a great day.

Rated 5 out of 5 stars

HOWDENS ANDOVER

HOWDENS ANDOVER. From the 1st CAD design to installation was so easy. Freddie designed the kitchen we needed with no pressure sale. We had quotes from two other companys that didn't compare. So, so happy with the end result. We were even refunded upon return some of the bits we decided to not use. Alex was brilliant on shop front and helped in delivering an excellent service. I would recommend Howdens Andover to anyone considering a new kitchen.

January 11, 2025
Unprompted review
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Reply from Howdens - Andover

Good morning, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

Alex and his team are so knowledgable…

Alex and his team are so knowledgable and helpful when attacking new projects. Really nice place to shop

December 20, 2024
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Reply from Howdens - Andover

Good morning, thank you for leaving this review for the - Andover depot. Take care and have a lovely day!

Rated 1 out of 5 stars

Poor customer service

Poor customer service

December 4, 2024
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Reply from Howdens - Andover

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Doors and handels

Really good service . Everything on time and like it should be

October 19, 2024
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Reply from Howdens - Andover

Good morning Lukasz, thank you for leaving this 5 star review for the Howdens - Andover depot! Take care and have a lovely day.

Rated 4 out of 5 stars

Alex Andover Howdens manager is phenomenal

We bought a kitchen in saffron from Howdens in Andover. Our decorator needed a pot of the saffron paint to do touch ups post installation. Howdens initially couldn’t provide any nor the correct RAL code. After us spending money on two matched samples which weren’t right, I got Andover manager Alex involved. Alex was absolutely incredible, he went above and beyond and even came out to our house three times, bought the closest match and finally got the correct RAL code and brought us the correct paint. Thank you Alex for resolving the situation.

October 13, 2024
Unprompted review
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Reply from Howdens - Andover

Good morning Charlotte Gibson, thank you for leaving this 4 star review for the Howdens - Andover depot! Have a lovely day!

Rated 1 out of 5 stars

My builder sent me in to Andover as he…

My builder sent me in to Andover as he deals with them a lot and said I should see Alex the manager as he’s always been good to him. We were rather disappointed and i think perhaps his welfare needs to be checked up on… Slurring his words, erratic eye movements and twitchy. He suddenly excused himself and ran off!!
Luckily a well spoken, dark haired gentleman (sorry we didn’t get his name) came over and took over. He was very knowledgeable and helpful.
However, we weren’t won over at all and went to Wren.

September 24, 2024
Unprompted review
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Reply from Howdens - Andover

Thank you for bringing this matter to our attention, Andy. Please be assured we will share your feedback internally. To help us investigate this further could you please email reviews@howdens.com with your preferred contact details? Many thanks.

Rated 5 out of 5 stars

Great service

Always willing to go the extra mile

September 6, 2024
Unprompted review
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Reply from Howdens - Andover

Hello Bernie, Thanks for taking the time out of your day to leave this review. Have a great day. Cha

Rated 4 out of 5 stars

cost and quality

had it on the shelf

July 17, 2024
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Reply from Howdens - Andover

Good afternoon, Thanks for leaving this 4 star review for the Howdens - Andover depot! All the best, Alan.

Rated 5 out of 5 stars

After Sales Service

We had a minor problem with our Lamona Dishwasher and contacted the Andover branch. Two days later an engineer came to us and fixed it. Excellent service, thank you Andover!

March 8, 2024
Unprompted review
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Reply from Howdens - Andover

Hi, Thanks for leaving this 5 star review for the Howdens - Andover depot! Best wishes, Tash

Rated 5 out of 5 stars

Amazing customer service very helpful…

Amazing customer service very helpful knowledgeable staff will be using them again :)

March 6, 2024
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Reply from Howdens - Andover

Hi Lewis, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Sean on the front desk in the Andover …

Sean on the front desk in the Andover branch is an asset to you. He knows the product range extremely well & it amazing to deal with. Also jon on the front desk & alex(manager) are on point. Good products & prices as always which keeps my customers happy. Also the Andover brach is currently being refurbished & all the staff are keeping it running like clockwork
Joel Andover property projects

February 15, 2024
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Reply from Howdens - Andover

Hi, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Zara

Rated 5 out of 5 stars

Always a friendly welcome & good service

You always get a friendly welcome & good service from the team at Andover and prices aren’t to shabby either.

February 10, 2024
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Reply from Howdens - Andover

Hi Carl, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Camille.

Rated 5 out of 5 stars

Excellent service as always

Alex and the team are always helpful, informative and have excellent product information. Always provide an excellent service. Never had an issue.
Keep it up.

January 9, 2024
Unprompted review
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Reply from Howdens - Andover

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Absolutely fantastic branch

Absolutely fantastic branch and employees.
Went above and beyond to help us to make sure that all our needs were met.
Would highly recommend this store!
Special thanks to Alex for all his help.

December 21, 2023
Unprompted review
Howdens - Andover logo

Reply from Howdens - Andover

Hi, Thanks for leaving this positive review. Best wishes, Tash

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