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Howdens - Antrim Reviews 

60
TrustScore 5 out of 5

4.8

Unit 2, Springfarm Industrial Estate, BT41 4NZ Northern Ireland, Northern Ireland, GB


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Rated 5 out of 5 stars

Customer service is second to none. I know all of the staff by name and they are always very pleasant and helpful, nothing is too much trouble. The free kitchen design facility is marvelous, bringin... See more

Company replied

Rated 4 out of 5 stars

Poor aftermarket customer service. Kitchen countertops warped after 8 months. Howdens said joiner at fault. Joiner said quality issue. Neither party would deal with issue. Now I will have to purcha... See more

Company replied

Rated 5 out of 5 stars

Patrick McBride, Jordan & Owen were so very helpful in working with Howdens. They helped us configure, design, and purchase all the cabinetry & sink needed for our Mudroom / Washroom

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Springfarm Industrial Estate, BT41 4NZ, Northern Ireland, Northern Ireland, United Kingdom

  • 02894 336 600

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

9,153 reviews in the last 12 months

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Rated 4 out of 5 stars

My experience was very good

My experience was very good, Pat was very helpful, I purchased 3 doors, he was able to let me know when they would arrive and I was got hinges and handles.

April 13, 2023
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Reply from Howdens - Antrim

Hi, Thanks for leaving this 4 star review for the Howdens - Antrim depot! Best wishes, Tash

Rated 5 out of 5 stars

The team in Antrim are amazing

The team in Antrim are amazing. Welcoming, friendly & very knowledgeable... A+

March 21, 2023
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Reply from Howdens - Antrim

Hi Christopher, Thanks for leaving this 5 star review for the Howdens - Antrim depot! Best wishes, Tash

Rated 4 out of 5 stars

Happy customer

Great design set up.
Staff very helpful and friendly.
Very happy to get whole set up from kitchen to floor.
Delivery on time.
Overall very pleased from start to finish.

February 2, 2023
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Reply from Howdens - Antrim

Hi, Thank you for taking the time to leave this positive review! Best wishes, Tash

Rated 5 out of 5 stars

Lovely new kitchen

Well designed kitchen. Smooth from beginning to end fitters first class.

December 7, 2022
Unprompted review
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Reply from Howdens - Antrim

Hello, Thanks for reviewing our Howdens – Antrim depot. Have a lovely day! Tash.

Rated 4 out of 5 stars

Experienced Poor aftermarket customer service at first but Howdens worked to resolve issues.

Poor aftermarket customer service. Kitchen countertops warped after 8 months. Howdens said joiner at fault. Joiner said quality issue. Neither party would deal with issue. Now I will have to purchase a new countertop and find another joiner to fit all it at my own additional expense. There is no protection buying a kitchen this way as they say customer is joiner not the buyer. Its unfortunate as everything else OK..

***update, Howdens reached out to me after seeing this review and offered me replacement countertops which I gladly accepted. I should have researched fitter better. ***

October 1, 2022
Unprompted review
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Reply from Howdens - Antrim

Hi, we have been advised that this matter has already been investigated and that a final response has been provided. Should you have any further queries, we can only recommend you seek your own independent advice.

Rated 5 out of 5 stars

Awesome experience

Awesome experience, staff are not only friendly but also very professional in Manner. highly recommended by my personal experience.

August 31, 2022
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Reply from Howdens - Antrim

Hello, Thanks for reviewing our Howdens – Antrim depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service

Great service, the staff are very helpful, polite and pleasant!

August 12, 2022
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Reply from Howdens - Antrim

Hello Sarah, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Superb team at Antrim

Superb team at Antrim; from account setup to ordering items, everyone was incredibly helpful and professional. One issue I would have is the need to improve the app; loads of potential and scope with it, in terms of time-saving and convenience, but it’s just not there yet.

July 22, 2022
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Reply from Howdens - Antrim

Good afternoon, Thanks for reviewing our Howdens – Antrim depot. Please be assured we will share your comments regarding the Howdens App with our digital solutions team for future development. All the best

Rated 5 out of 5 stars

Great service

Great service.

All staff very helpful and had a good understanding of what i needed and suggested all that i needed for the job

June 27, 2022
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Reply from Howdens - Antrim

Good afternoon, Thanks for reviewing our Howdens – Antrim depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Luke

Luke , kitchen designer from Howdens, Antrim couldn't have been more helpful, even to the extent of us changing layout on afew occasions,was always able to meet our demands. Quality is great for the price and I'd definitely recommend. Thanks.

February 11, 2022
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Reply from Howdens - Antrim

Good afternoon, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Friendly staff willing to listen.

Friendly staff willing to listen and help.
Nothing seems to be a problem for them when trying to complete a job.

February 10, 2022
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Reply from Howdens - Antrim

Hello Charlie, Thank you for your feedback on our Howdens – Antrim depot. It's great to read your comments. All the best, Tash.

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