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Howdens - Ascot Reviews 54

TrustScore 4.5 out of 5

4.7

Unit G, Ascot Business Park, Lyndhurst Road, SL5 9FE Berkshire, South East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ascot Howdens kindly gave a charity donation to Windsor Rugby club u13’s to support their tour to Bath. Amazing team and service; working with the local community to benefit local children. Matt was f... See more

Company replied

Rated 5 out of 5 stars

Hi. We really enjoyed the experience @ Howdens Ascot from start to finish. The team is young, enthusiastic, knowledgeable and overall very professional. No hard sale and home visit provided comfort th... See more

Company replied

Rated 5 out of 5 stars

As a local business i been dealing with Howdens in Ascot for years. The staff are very friendly very professional and u feel very welcome there. I deal with Lena one of the designers there. Lena wor... See more

Company replied

Rated 5 out of 5 stars

Everybody in the Ascot branch are so helpful and knowledgeable on the products you’re asking them about which makes life easier especially when you’re not sure

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit G, Ascot Business Park, Lyndhurst Road, SL5 9FE, Berkshire, South East, United Kingdom

  • 01344 551 000

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Super product - excellent service

Products as always - fantastic and as described. Service from Jess at the Ascot store - utterly brilliant.

November 4, 2023
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Reply from Howdens - Ascot

Hi, Thanks for leaving this 5 star review for the Howdens - Ascot depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Brilliant service from the Ascot…

Brilliant service from the Ascot office. Really good quality products. Great after sales service with ability to return/change items if you have tweaked your design or ordered too much of something.
Can't fault them.

May 26, 2023
Unprompted review
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Reply from Howdens - Ascot

Hi, Thanks for leaving this 5 star review for the Howdens - Ascot depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Those at Howdens Ascot are always…

Those at Howdens Ascot are always helpful, informative and friendly and though my experience has in the past related to their Kitchens I always make a point if stressing to my architectural/builder friends to go to the Ascot Showroom and purchase from them.

July 12, 2023
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Reply from Howdens - Ascot

Hi, Thanks for leaving this 5 star review for the Howdens - Ascot depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

The Ascot team are the greatest

The Ascot team are the greatest ! Use them commercially and they are great.
Dan is great and Lena superb! the most helpful young lady, nothing is too much trouble and she's really quick and efficient.

May 3, 2023
Unprompted review
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Reply from Howdens - Ascot

Hi, Thanks for leaving this 5 star review for the Howdens - Ascot depot! Best wishes, Tash

Rated 5 out of 5 stars

Garden room

Great to deal with as always

April 6, 2023
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Reply from Howdens - Ascot

Hi Nick, Thanks for leaving this 5 star review for the Howdens - Ascot depot! All the best, Tash.

Rated 5 out of 5 stars

Overall a great experience

Hi. We really enjoyed the experience @ Howdens Ascot from start to finish. The team is young, enthusiastic, knowledgeable and overall very professional. No hard sale and home visit provided comfort that the correct configuration was ordered. We can highly recommend the quality of the service/product. Big thanks to Jack who led the project!

April 12, 2023
Unprompted review
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Reply from Howdens - Ascot

Hi, Thanks for leaving this 5 star review for the Howdens - Ascot depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great customer service

Great customer service, had an issue with a door, it was immediatley sorted and was even delivered to a different depot for my convenience. Highly recommended.

March 8, 2023
Howdens - Ascot logo

Reply from Howdens - Ascot

Hi, Thanks for leaving this 5 star review for the Howdens - Ascot depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

We have just completed the purchase of…

We have just completed the purchase of a kitchen from Ascot branch. The result is amazing and the service we received from Lena on the design team was excellent. Great service and would definitely recommend.

November 26, 2022
Unprompted review
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Reply from Howdens - Ascot

Hello, Thanks for reviewing our Howdens - Ascot depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service as always

Great products, good prices, friendly helpful staff, great customer service as always.

July 2, 2022
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Reply from Howdens - Ascot

Good afternoon, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Very happy with my new kitchen

Just had my kitchen done by Tony Stacey, I am very pleased with the amount of work that has been carried out, the quality of the kitchen itself is very good quality, I would highly recommend your kitchen and sales lady Jas, who was very good at designing the kitchen

February 13, 2022
Unprompted review
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Reply from Howdens - Ascot

Good afternoon, Thanks for reviewing our Howdens – Ascot depot. All the best, Tash.

Rated 5 out of 5 stars

Great experience with Jas at the Ascot branch!

We had a brilliant experience with Jas from the Howdens Ascot branch from the first time we spoke until final install of our kitchen.

We went into the office multiple times to talk through our kitchen design and see the showroom before making a decision, Jas was patient, calm and offered advice when I was indecisive throughout the design process. When it came to installation there were a few issues with the design which were resolved very quickly and in a cost effective way within hours of raising and the parts to swap out were available the next day.

Overall very impressed with the service and love our new kitchen, therefore would highly recommend! Thanks Jas and everyone at Howdens Ascot!

February 3, 2022
Unprompted review
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Reply from Howdens - Ascot

Hello Sophie, Thank you for your feedback on our Howdens – Ascot depot. It's great to read your comments. All the best, Tash.

Rated 5 out of 5 stars

Ascot Howden strongly recommend.

We have recently bought a kitchen from Howdens in Ascot. The staff were absolutely amazing from Kitchen designer to showroom to Manager(s) to delivery man (with odd shoes). We did have a problem with one of our items, but this wasn't a problem for Howdens. They dealt with it in a professional manner and made sure we were happy with the outcome. Top class front line service and after sales. Thank you Mark and team. Will definitely recommend Ascot to friends and family.

November 24, 2021
Unprompted review
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Reply from Howdens - Ascot

Good afternoon Frank, thank you so much for leaving this 5* review for our Ascot depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Ellie.

Rated 5 out of 5 stars

Very good servicev

November 8, 2021
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Reply from Howdens - Ascot

Good afternoon Imran, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 1 out of 5 stars

Appalling...

Kitchen not delivered in accordance with our contract nor subsequent advice from Howdens, including "in stock" elements not actually being in stock and not delivered, delivery sheets not accurate, and then appalling overall service in resolving the missed items. More can be added to this review, that is quite shocking, as the management are aware.

Update: 1 November 2021 1030
Email sent as advised.

Update: 3 December 2021 0913
Further to the above review, police called on abusive Howdens delivery driver.
Inaccurate scheduling of goods and delivery short of further issues.
Email from Howdens confirming macerator fitted sink we had purchased, yet, it does not, resulting in inability to use wet elements of kitchen for a weekend, and an additional visit for a plumber to fit.

October 30, 2021
Unprompted review
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Reply from Howdens - Ascot

Good morning Gary. Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

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