Very helpful staff. No pressure and willing to listen to request to supply requirements. All was sorted with delivery dates explained.
Company replied

Units 2 & 3 , Thimble Mill Lane, Aston, B6 7RA Birmingham, Wales & West, GB
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Very helpful staff. No pressure and willing to listen to request to supply requirements. All was sorted with delivery dates explained.
Company replied
There availability on some items is only downfall, as a trademan / property investor another issue is there opening times… at 6.30pm when you find that an end panel is missing or a sink is left hand d... See more
Company replied
The staff at Aston were brilliant from the design to the supply of our new kitchen.I had lots of questions over a few weeks and all were answered quickly ,they were so helpful.Once the kitchen was ord... See more
Company replied
I recently joined back up with Howdens after a long break from the trade. I can't appreciate the staff at the Aston branch enough. You're all so friendly, approachable and best of all, know what your... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 2 & 3 , Thimble Mill Lane, Aston, B6 7RA, Birmingham, Wales & West, United Kingdom
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The order wasn't complete to collect and this could have been handled better . Unfortunately a gesture of understanding would have been a start .

Reply from Howdens - Aston
trying to reactivate account both ladies at counters were very rude. Never faced issues like this in any other branch.no resolution only want to speak can you get staff trained to be polite

Reply from Howdens - Aston
I have recently had my kitchen supplied by Howdens in Aston. I am so grateful to my kitchen designer..... Kas..... I felt at total ease & in no doubt that the end product would be wonderful. Kas came as promised at the time appointed to take all the measurements, also giving some much appreciated ideas ensuring that I would have a very well designed kitchen... throughout the whole process I was kept updated, the items were delivered at the time specified. The fitters did a sterling job. During this fitting phase there were a couple of minor issues that needed attention. Once I contacted Kas the issues were quickly sorted out ..... nothing was too much trouble, he was always so very pleasant and was genuinely interested in ensuring that i would be happy with the finished product and with hand on heart I am truly delighted with my new kitchen.... the quality of the materials are very high standard, also extremely well made. So because of my experience with Kas who has always been enthusiastic, approachable & so polite, I will most certainly be recommending Howdens to anyone who would like to have a great quality kitchen. So a BIG THANK YOU 😊 to KAS for your brilliant input, for your professionalism and high quality/standard detail to your work. ...... my only regret is that I’ve taken so long to write this review........ 🌟🌟🌟🌟🌟
I would also like to say that all the staff I dealt with at Howdens ( Aston) was always polite and very pleasant. All issues was sorted out honestly and they always kept me updated…. So a special mention to Michelle also…. Who stepped in when Kas was not available.
Also their prices are unprecedented when compared to other kitchen suppliers whom I got quotes from ….. I got SO MUCH MORE for my pounds from Howdens. So once again BIG UP … Howdens (Aston) branch 👍🏼🌟🌟🌟🌟🌟

Reply from Howdens - Aston
Charging extortionate prices - be vigilante to check all invoices.

Reply from Howdens - Aston
Shocking..
Purchased and fitted a kitchen from them a few small items was short from order went back to get them the sales person had the cheek to charge me for them.
Ontop of that she tried to sell me items I don't need as my account balance was clear and had no pending payments. Shocking that they value there sales figures more than the customers they try to squeeze every penny out of you.
Buyer beware.

Reply from Howdens - Aston
There availability on some items is only downfall, as a trademan / property investor another issue is there opening times… at 6.30pm when you find that an end panel is missing or a sink is left hand drainer instead of right hand drainer! Your at a standstill until next day or if satday, then have to wait till Monday 🤦♂️

Reply from Howdens - Aston
Aston birmingham branch.
Overpriced products
Trade only but bnq and wickes are cheaper and anybody can buy from them.
Poor service and products are not of same quality as they used to be.

Reply from Howdens - Aston
Delivery on time. Help from the driver to get the kitchen up to an upstairs flat. All good thanks

Reply from Howdens - Aston
Jus general and help full service when you get to the counter
the last time i was in the shop in Aston.
Icant rememble the date, but I rememeber the experience

Reply from Howdens - Aston

Reply from Howdens - Aston
Michelle was amazing and very pro active in getting my account set up and first order sorted. She is a credit to your team in Aston.

Reply from Howdens - Aston
Excellent customer services. Special thanks to Michelle and the rest of the Team for their professional support and guidance

Reply from Howdens - Aston
Poor kitchen drawing nothing fit as suggested . Staff blamed previous employee and took no rsponsabilty . All we wanted was solution but was just left to figure out ourself and change the units to sizes that would fit best .

Reply from Howdens - Aston
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