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Howdens - Aylesbury Reviews 

75
TrustScore 5 out of 5

4.8

Unit 8, Griffin Lane Industrial Mall, Aylesbury, HP19 8BP Buckinghamshire, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great quality items. Competitive pricing and quick delivery/collection. Howdens Aylesbury in particular have a great manager and customer service team. Always willing to help and provide the best se... See more

Company replied

Rated 5 out of 5 stars

Lady in store today was very helpful, I had purchased the wrong skirting and needed to swap it for the correct one, She booked out the one I wanted and refunded the other very efficiently. Then di... See more

Company replied

Rated 5 out of 5 stars

I had a Howdens kitchen fitted before Christmas. Really pleased with the final outcome. The quality of the kitchen is excellent. I dealt with their designer, Sophie and she was professional and effic... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Victoria in designing our kitchen to fit a tight space - but she took the time to ensure we had everything we wanted. We absolutely love our kitchen and would definitely use How... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 8, Griffin Lane Industrial Mall, Aylesbury, HP19 8BP, Buckinghamshire, East Anglia, United Kingdom

  • 01296 434 898

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

8,914 reviews in the last 12 months

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Rated 5 out of 5 stars

One of our colleagues has been involved…

One of our colleagues has been involved with the interior design of the building we're doing in Camden, and has arranged for me to collect from your Camden outlet later this week.
She has taken advantage of your design service who have been very patient, as by necessity she's had a few changes on the way. All help is much appreciated, Many thanks.
best wishes Paul.

Ps, Camden depot doesn't show in your list of locations.

June 26, 2022
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Reply from Howdens - Aylesbury

Hello Paul, Thank you for taking the time to leave this review. Kentish Town is the name of our depot located in Camden. All the best, Tash

Rated 1 out of 5 stars

MIS SOLD

MIS SOLD

purchased a kitchen from Howdens I had taken the initial quote from Howdens to a competing store and received a better price Howdens then said that they could beat this price which they did i went with Howdens but then the Kitchen that i received was not the quality that i had asked for and was promised when choosing my Kitchen i had been very clear what i had wanted and had taken the man around the store pointing out everything i wanted but what i got was drawers like those of IKEA. when i question them i was told that because i had brought in a comparative price the competing store had only this quality so this is what i was given when i brought them proof that this was wrong and that this other store did the same drawers i was told that the better quality draw was not even in my original order and if I wanted to buy more I could. they have promised me one thing in store and sold me something else. be very careful if you think that you are getting a discount really you are being down graded and this will be your fault for thinking that they will be clear or honest about it. Mis selling kitchen to customer showing them one thing and selling another then denying it

April 21, 2022
Unprompted review
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Reply from Howdens - Aylesbury

Good afternoon. Thank you for leaving a review of our Aylesbury depot. Please rest assured we will share your comments internally. It would be helpful if you could email us with your contact details, account number, Trustpilot username, and confirmation of the depot in question to reviews@howdens.com so that we can help further and continue improving our services. All the best

Rated 4 out of 5 stars

Service good

Service good, price could have been better.

March 19, 2022
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Reply from Howdens - Aylesbury

Good afternoon, Thank you for your feedback. Have a great day, Tash.

Rated 5 out of 5 stars

Excellent service!

Excellent service!

Clare was extremely helpful and informative the other day when i came in for some kitchen items. I came in at half 7 and i was greeted with a friendly smile, she had a strong knowledge of the products Howden's had to offer for the requirements my client had for their kitchen! I will definitely be using them again!

February 10, 2022
Unprompted review
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Reply from Howdens - Aylesbury

Hello Mikey, It's great to hear that you had such a positive experience. Have a great day, Tash.

Rated 2 out of 5 stars

Poor service

Poor service, drawing sent didn't show the kitchen was handle less style so everything wasn't as shown, items not delivered with the order, paid £100 delivery yert had to go back to the depot 4 seperate times to exchange items or collect items that were missing

January 17, 2022
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Reply from Howdens - Aylesbury

Thank you for bringing this matter to our attention, Mark. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very happy top store

December 3, 2021
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Reply from Howdens - Aylesbury

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 1 out of 5 stars

2 separate jobs

2 separate jobs, on both occasions let down be the staff, the fact that they don’t turn up with the delivery and then when you ring up to work out what’s going on your call gets passed round the office like it’s some sort of joke,

Cost me lots of money in lost wages at not as much as an apology,

November 11, 2021
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Reply from Howdens - Aylesbury

Thank you for bringing this matter to our attention, Conor. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

To start ..overall I am extremely…

To start ..overall I am extremely impressed with the Howdens experience!
Firstly design consultation with Dan first class. Delivery within 5-7 days …well almost I’m not one to criticise but several deliveries later well outside of the original timeframe all is good I have everything I need to complete my installation. The quality of the goods is fantastic & in all honesty I haven’t be delayed at all!
Would recommend Howdens without question and I have worked in the industry for over 30 yrs.
Thanks Howdens.

November 8, 2021
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Reply from Howdens - Aylesbury

Thank you for your feedback, Stuart. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good Service

Normal service

November 4, 2021
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Reply from Howdens - Aylesbury

Hi. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 2 out of 5 stars

One of the must irritating aspect of…

One of the must irritating aspect of your branch activities is the frequent phone call to sell us a pencil.

November 1, 2021
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Reply from Howdens - Aylesbury

Thank you for bringing this matter to our attention, Bob. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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