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Howdens - Ballymena Reviews 86

TrustScore 5 out of 5

4.8

Unit 6A, 23 Pennybridge Industrial Estate, BT42 3HB Northern Ireland, Northern Ireland, GB


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Rated 5 out of 5 stars

Found the team very helpful and was impressed with their product knowledge and guidance when it came to producing the layout and selection of a new kitchen. Price was kept within our budget which was... See more

Company replied

Rated 5 out of 5 stars

The real shop beats online any day, tried using online, not a patch on the help we got from the shops counter staff. (Plus we got to compare the actual items we where interested in) What would have t... See more

Company replied

Rated 3 out of 5 stars

Staff are great, however haven't been able to activate online account for about 6 months now, shop Staff have tried their best but issue seems to lay with on-line team..... very poor tbh.

Company replied

Rated 5 out of 5 stars

Walked in, got seen to in about 30 seconds, got a quote for some wardrobe sliding doors, they had the kitchen unit i needed in stock. Paid and a lad put my purchase into the van, all inside about 4 mi... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 6A, 23 Pennybridge Industrial Estate, BT42 3HB, Northern Ireland, Northern Ireland, United Kingdom

  • 02825 447 400

4.8

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Kitchen planning and design

Found the team very helpful and was impressed with their product knowledge and guidance when it came to producing the layout and selection of a new kitchen.
Price was kept within our budget which was a great help.

January 5, 2026
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Good morning, Thank you for the positive review, that is great to hear! Have a great day, Alexandra

Rated 5 out of 5 stars

Great costumer service

Great costumer service

January 5, 2026
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello KWB JOINERY,

Thank you for your kind words about our customer service.
Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent Service

Great customer service from friendly, helpful staff.

December 29, 2025
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello Denise,

Thank you for your kind words.
Best wishes, Alexandra

Rated 5 out of 5 stars

Very helpful staff!!

Very helpful staff!!
Great store locally!!

December 8, 2025
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Good afternoon, Thank you for taking the time to write such a great review. Have a great day, Alexandra

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with, fab customer service, and a great product

August 11, 2025
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello M Feasey,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Great range of products. Hannah is approachable, polite and professional

November 3, 2025
Unprompted review
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello Robert,

Thank you for your kind words and for highlighting Hannah's service.

Best wishes, Alexandra

Rated 5 out of 5 stars

Had the products in was looking for and…

Had the products in was looking for and friendly staff member.

May 23, 2025
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello T Bingham,

Thank you for your positive feedback. We're pleased to hear you found the products you were looking for and that our staff were friendly.

Best wishes,

Rated 5 out of 5 stars

Friendly, helpful staff

Great service, friendly staff and very helpful

March 25, 2025
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello, good morning,

Thank you for your kind words about our service and staff. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 3 out of 5 stars

Visited Howdens Ballymena and found the…

Visited Howdens Ballymena and found the staff very helpful and friendly, always willing to assist. In-store service is great, much better than online, but activating an online account has been problematic. Stock availability is reliable, and ordering is quick in-store. Overall, good shop service but online support needs improvement.

March 12, 2025
Unprompted review
Howdens - Ballymena logo

Reply from Howdens - Ballymena

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. Please email reviews@howdens.com with your preferred contact details so we can pass this to the relevant team.

Rated 5 out of 5 stars

First class service from Peter and…

First class service from Peter and Jenny 👍👍👍

March 7, 2025
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hello, good morning ETHERSON TRAVEL LTD,

Thank you for your kind words about the service provided by Peter and Jenny. We're delighted to hear that you had a positive experience with us.

Best wishes,
Howdens - Ballymena

Rated 5 out of 5 stars

Helpful view

Staff are very good. And nice to talk to and explain everything to you in detail.

February 4, 2025
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Reply from Howdens - Ballymena

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Ballymena

Great costumer service no hassle ordering

October 12, 2024
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Good morning, I am sure the team will be pleased to read your kind words! We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

Staff very helpful

June 29, 2024
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Reply from Howdens - Ballymena

Good morning Sean. Thank you for taking the time to leave this review. It's great to read your comments! Take care and have a lovely day.

Rated 5 out of 5 stars

Always have the stock I need

Always have the stock I need, The girls are very friendly and helpful. They always go above and beyond, very knowledgeable and fast service! 10/10 would recommend.

July 3, 2024
Unprompted review
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hi there Kevin, Thanks for leaving this 5 star review for the Howdens - Ballymena depot! I am sure the team will be pleased to read your kind words! All the best.

Rated 5 out of 5 stars

Experience

Fabulous company with so helpful staff and brilliant products. Would recommend to all.

June 22, 2024
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hi, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

The real shop beats online any day

The real shop beats online any day, tried using online, not a patch on the help we got from the shops counter staff. (Plus we got to compare the actual items we where interested in) What would have taken for ever online took hardly any time at all and we left with the knowledge that we ordered the right products.

April 25, 2024
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Ballymena depot! Take care and have a lovely day.

Rated 5 out of 5 stars

They have what I want at a competitive…

They have what I want at a competitive price and the staff are great especially the chap who serves me most times

March 23, 2024
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Good afternoon Hugh, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 5 out of 5 stars

Friendly team

Friendly, knowledgable staff.

January 25, 2024
Howdens - Ballymena logo

Reply from Howdens - Ballymena

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

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