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Howdens - Banbury Reviews 55

TrustScore 4.5 out of 5

4.6

Units 1 - 2, Banbury Trade Park, Dorcas Road, OX16 4XJ Oxfordshire, South West, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Part of my order didn’t arrive with the delivery so meant I had to return twice to collect it. Kitchen doors don’t come with plastic hinge caps which I think should be provided for each door rather th... See more

Company replied

Rated 5 out of 5 stars

Always a great welcome, and if anything delivered damaged always replaced ASAP most times the same day, not many company's can do that . Not cheapest out there but good service

Company replied

Rated 5 out of 5 stars

Simon (from the Banbury store) who designed our kitchen was great. He listened to our ideas, built on them and came up with a design that really works. I cannot thank him enough and would highly r... See more

Company replied

Rated 5 out of 5 stars

Very happy with there service when ever you ask them they are happy to support you for anything you asked I am satisfied with the service I get from howdens speshull from Banbury one

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1 - 2, Banbury Trade Park, Dorcas Road, OX16 4XJ, Oxfordshire, South West, United Kingdom

  • 01295 269 357

4.6

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
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Rated 5 out of 5 stars

ordering was easy

ordering was easy. as always first class results

January 8, 2026
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Reply from Howdens - Banbury

Hello Clive,

Thank you for your positive feedback.
Best wishes, Alexandra

Rated 5 out of 5 stars

Service and communication - Great

Service and communication from John & Sandy @ Banbury brach was great. Very happy.

November 27, 2025
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Reply from Howdens - Banbury

Hello John Hopkins, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

Dean service

Dean service

September 19, 2025
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Reply from Howdens - Banbury

Hello Qas,

Thank you for your feedback.
Best wishes, Alexandra

Rated 5 out of 5 stars

Always a great welcome

Always a great welcome, and if anything delivered damaged always replaced ASAP most times the same day, not many company's can do that .
Not cheapest out there but good service

July 15, 2025
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Reply from Howdens - Banbury

Hello Richard,

Thank you for your kind words and for highlighting our prompt service in handling any issues with deliveries. We appreciate your feedback and are pleased to know that our service meets your expectations.

Best wishes,

Rated 5 out of 5 stars

So pleased with the staff

So pleased with the staff . With help with all my insurances

July 14, 2025
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Reply from Howdens - Banbury

Hello Stephen, good morning,

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our staff were able to assist you with your needs.

Best wishes,

Rated 1 out of 5 stars

shutting my acount was a pointless…

shutting my acount was a pointless exercise and lost howdens business like shooting yourself in the foot .
had to go elsewhere for stuff .
reopening account was even worse so i could just see prices .the accounts person was just being awkward but there was nowhere to make complaint ,why?
actually nearly didn't bother because it was too problematic .
the whole process leftme thinking of shopping elsewher as i am so pissed of

May 13, 2025
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Reply from Howdens - Banbury

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

I'm new to Howdens as a sole trader

I'm new to Howdens as a sole trader, the whole experience from joining to buying and collecting was totally seamless and very easy, the prices are the best anywhere.

December 13, 2024
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Reply from Howdens - Banbury

Thank you for the 5* review!

Rated 5 out of 5 stars

Helpful members of staff good at their…

Helpful members of staff good at their job and nothing to much trouble excellent job well done

June 25, 2024
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Reply from Howdens - Banbury

Hi there David. It's great to read your comments. Thank you for leaving this review. Have a lovely day!

Rated 5 out of 5 stars

Perfect

Perfect, exactly what I wanted, delivered when I wanted.
My “go to company.”

June 20, 2024
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Reply from Howdens - Banbury

Hi there, Thanks for reviewing our Howdens - Banbury depot. It's great to read your comments. Have a lovely day!

Rated 5 out of 5 stars

Great service from the entire team

Great service from the entire team - in particular Simon the kitchen designer. Nothing too much trouble. Prompt service/responses.

April 17, 2024
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Reply from Howdens - Banbury

Hi Sue, Thanks for taking the time to leave this positive review! All the best, Tash

Rated 5 out of 5 stars

Except

So quick and easy to set up an account with the young lady on site and she was very helpful in organising my order from another branch

March 28, 2024
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Reply from Howdens - Banbury

Hi Tony, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very helpful

Very helpful , 1st class service

March 23, 2024
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Reply from Howdens - Banbury

Hi Marc, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great Service

Great service.

March 6, 2024
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Reply from Howdens - Banbury

Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fast and efficient quoting and…

Fast and efficient quoting and competitive pricing made the ordering task quick and simple.

January 11, 2024
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Reply from Howdens - Banbury

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking
You sold me 3 different components do a job over Xmas on my own house. The staff need to be trained on the products.
Can’t compete the job until the 2nd
Not happy
Not impressed

December 23, 2023
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Reply from Howdens - Banbury

Thank you for bringing this to our attention, Scott. Please be assured we will raise your comments with the Banbury depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very happy with there service when ever…

Very happy with there service when ever you ask them they are happy to support you for anything you asked
I am satisfied with the service I get from howdens speshull from Banbury one

October 28, 2023
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Reply from Howdens - Banbury

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

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