The staff at the trade counter, made my purchase of products, a good experience. Because there product knowledge, along with there advice, made it a mutual business. Transaction.
Company replied

Pilland Way, Pottington Business Park, Barnstaple, EX31 1LT North Devon, South West, GB
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The staff at the trade counter, made my purchase of products, a good experience. Because there product knowledge, along with there advice, made it a mutual business. Transaction.
Company replied
Had a fitted kitchen from them 2+ years ago and the dishwasher has developed a fault. Rang to see if it was still under Warranty and spoke to a very nice man called James who was so cheery and helpful... See more
Company replied
Recently I have found the service staff more and more accommodating, and less high end tradie focused. I don’t have a huge amount of work focused on kitchens, but I do have customers who need me to do... See more
Company replied
I phoned Howdens as my old dishwasher in one of their fitted kitchens had gone wrong. After speaking to James we agreed the best thing was to order a new one as it would be cheaper than having the ol... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Pilland Way, Pottington Business Park, Barnstaple, EX31 1LT, North Devon, South West, United Kingdom
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very helpful staff warehouse staff were great at helping to load all my purchases

Reply from Howdens - Barnstaple
Howdens did what they said they could do on a leaflet

Reply from Howdens - Barnstaple
tors was very help with helping my wife with colour choice

Reply from Howdens - Barnstaple
Brilliant service as always keep up the good work

Reply from Howdens - Barnstaple
Great staff at my Barnstaple branch happy to help and very helpful and if your lucky they have some good deals on

Reply from Howdens - Barnstaple
Fabulous service yet again at the Barnstaple branch. Thank you

Reply from Howdens - Barnstaple
All the staff at the Barnstaple branch have been extremely helpful and would recommend them in the future
Kevin Ashley
ASHLEY ANDERSON DEVELOPMENTS LTD

Reply from Howdens - Barnstaple

Reply from Howdens - Barnstaple
Very very very bad customer service let me down and my customer cost me a lot of money would never use again

Reply from Howdens - Barnstaple

Reply from Howdens - Barnstaple
I have left a previous 2-star review regarding a malfunction with a Lomona oven I own.
When I left this review, I stated that I couldn’t get hold of Lomona and that depending on their service I would change the rating accordingly.
To my surprise I was promptly contacted by Emma at Howdens Barnstaple. This was the evening of the day before Christmas eve, Emma was extremely helpful and understanding of the problem.
She explained that they had now shut down for Christmas (Which is understandable). I did not expect anything to happen this side of 2021.
However, Emma not only agreed to replace my oven and take my old one in for inspection, but she also arranged for a member of staff to be at the shop Christmas eve (the next day) for me to collect it!
When arriving at the shop to pick up my oven, I was greeted by a very friendly member of staff (I do not have his name) who had come in just for me and was obviously meant to be at home with his family.
He couldn’t have been more helpful.
Thanks To Emma/Lomona Aftersales Manager and the help member of staff at the deport, my family was able to enjoy a Christmas dinner.
This truly has been the best customer service I have ever had.

Reply from Howdens - Barnstaple
Ken is the man
His knowledge saves me time on my projects.
The warehouse people are friendly and experienced.
Not the cheapest kitchens but well built and tradesperson friendly.

Reply from Howdens - Barnstaple
Helpful staff, excellent products and not too much of a wait for stock ordering. Overall very good.

Reply from Howdens - Barnstaple
The new oven was faulty and now nearly two weeks later it’s still unresolved

Reply from Howdens - Barnstaple
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