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Howdens - BarryReviews 

51
TrustScore 4.5 out of 5

4.6

Cardiff Road Business Park, Cardiff Road, Barry, CF63 2PQ South Glamorgan, Wales & West, GB


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Rated 5 out of 5 stars

I have to edit my review on finding out information as to why my credit account application was declined. Apparently there was an oversite regarding the accounting of files, ( on my side)etc. One o... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service at Barry Howdens without fail. All the team are knowledgeable and we’ve been going there for years. Can’t fault them at all!

Company replied

Rated 5 out of 5 stars

Excellent experience from initial design to finished kitchen. After sales service from Howdens staff at Barry was impressive, always welcoming and helpful. Thank you

Company replied

Rated 5 out of 5 stars

Great discounts for customers. I got a free kitchen design and plan. Delivery was very quick. Would recommend 100%

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Cardiff Road Business Park, Cardiff Road, Barry, CF63 2PQ, South Glamorgan, Wales & West, United Kingdom

  • 01446 421 329

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.6

All reviews

(51)

8,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Two lovely delivery drivers

Two lovely delivery drivers, polite and every efficient and helpful - a credit to Howdens!

June 8, 2023
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Reply from Howdens - Barry

Hi, Thanks for leaving this 5 star review for the Howdens - Barry depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Always helpful

Always helpful. Polite and efficient. Can't fault them.

March 21, 2023
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Reply from Howdens - Barry

Hi, Thanks for leaving this 5 star review for the Howdens - Barry depot! Best wishes, Tash

Rated 5 out of 5 stars

Counter staff always…

Counter staff always approachable,Helpful and Friendly with a good Knowledge of products..

March 21, 2023
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Reply from Howdens - Barry

Hi, Thanks for leaving this 5 star review for the Howdens - Barry depot! Best wishes, Tash

Rated 4 out of 5 stars

Alicia a young lady at your Barry…

Alicia a young lady at your Barry branch was very helpful and a lovely person.
Many thanks.

March 1, 2023
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Reply from Howdens - Barry

Hi, Thanks for leaving this 4 star review for the Howdens - Barry depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

No cash in the till

When you buy something in cash, and you find out it not the right item, so you take it back, they don’t give you cash back, they say there is less then two pounds in the till, apart from that it been good, there, just felt let down, also there is a chap there called David, he is really good and a credit, to the company

March 3, 2023
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Reply from Howdens - Barry

Thank you for your feedback, Thomas. Please be assured we will share your comments internally. for the depot’s acknowledgment, and to avoid instances like this happening again in the future.

Rated 5 out of 5 stars

Always welcoming and helpful

Excellent experience from initial design to finished kitchen. After sales service from Howdens staff at Barry was impressive, always welcoming and helpful. Thank you

March 2, 2023
Unprompted review
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Reply from Howdens - Barry

Hi, Thanks for leaving this 5 star review for the Howdens - Barry depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful with queries. After sales assistance was excellent.

February 7, 2023
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Reply from Howdens - Barry

Hi there Andrew, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 2 out of 5 stars

Kitchen designer messed up design

Kitchen designer messed up ,no communication

December 9, 2022
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Reply from Howdens - Barry

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

They’re Great!!! I highly recommend!

The staff at Howdens Barry are always great - helpful, polite and eager to make your visit as smooth and easy as possible.

September 17, 2022
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Reply from Howdens - Barry

Hello, Thanks for reviewing our Howdens – Barry depot. Take care and have a lovely day, Tash.

Rated 3 out of 5 stars

Kitchen delivered in 4 trips over two…

Kitchen delivered in 4 trips over two week period and we had to go to the warehouse to get other panels. Also, wrong colour doors sent for utility room, now changed.

July 31, 2022
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Reply from Howdens - Barry

Thank you for your feedback, James. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 2 out of 5 stars

Sadly many damaged units which is…

Sadly many damaged units which is becoming the norm . Lost time loss of wages. Customer confidence is going sadly . Shop is chasing targets not supporting clients

July 18, 2022
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Reply from Howdens - Barry

Thank you for bringing this matter to our attention, Kevin. Please be assured we will raise your comments with the Barry depot for their acknowledgment. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Flooring

Ordered flooring over the phone picked up 20 mins later on closing 👍👍👍👍

July 8, 2022
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Reply from Howdens - Barry

Good afternoon, Thanks for reviewing our Howdens – Barry depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service from the guys always a…

Great service from the guys always a happy face and efficient ssrvice

February 19, 2022
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Reply from Howdens - Barry

Hi there Adele, Thanks for reviewing our Howdens – Barry depot. Have a great day, Tash.

Rated 2 out of 5 stars

Ordered a door and 2 handle sets

Ordered a door and 2 handle sets. Went to pick up door and the only one they had was damaged! One of the staff said ring back at 4 and we see what we can do about sourcing one from another branch. Rang back but nobody knew anything about that conversation. So then another staff member who was helpful rang the closest branch to organise me to pick up the following day. I needed the door the day before and I don’t think it should have been down to myself to drive an hour round trip to go pick up a day late.

November 8, 2021
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Reply from Howdens - Barry

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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