Howdens - Benton was recommended by our fitter. Everything from first point of contact to book a design appointment through to completion of our kitchen has been brilliant. Staff are friendly and ef... See more
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Units 2C & 2D, North Tyne Industrial Estate, Longbenton, NE12 9SZ Newcastle Upon Tyne, North East, GB
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Howdens - Benton was recommended by our fitter. Everything from first point of contact to book a design appointment through to completion of our kitchen has been brilliant. Staff are friendly and ef... See more
Company replied
The service from Howdens was excellent from the very start and I am very happy with the quality of the units etc. I dealt with Natalie at Benton and she gave great advice throughout. There were a coup... See more
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The amazing service & efficiency from start to finish from the Benton Branch, for me is at all times, second to none, the design, counter, warehouse, telephone & accounts services & systems, are abs... See more
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Had many kitchen quotes. But none beat Howdens, Benton. Great quality, big choice and excellent appliances. (Their brand) But I want to mention Natalie Burns who advised me and designed the kit... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 2C & 2D, North Tyne Industrial Estate, Longbenton, NE12 9SZ, Newcastle Upon Tyne, North East, United Kingdom
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Wrong doors delivered, told was my fault, and wanted to charge another 45 pound delivery for the right doors to be delivered. Latch not included with thumb lock, so another trip by myself to have to go pick that up.
They did exchange the doors but wasted my time, another week for right doors to be ordered and a days waste for the joiner.

Reply from Howdens - Benton
helpful and good product knowledge and professional

Reply from Howdens - Benton
I dealt with Natalie at the Benton store, Newcastle upon Tyne.
In terms of customer service, Natalie was exceptional. Attentive, patient, efficient and methodical - and shared my vision, which is why it was an absolute pleasure working with her on my new kitchen design. She took the stress out of a big undertaking.
She also kept me updated every step of the way. Something that I really valued.
She’s an absolute credit to the Benton store!
In terms of quality and price of the product, again, exceptional. I’d had a poor experience previously with another Howdens store. However, I would recommend them to anybody looking to make such a big purchase - based on the overall product price, quality and choice, as well as a smooth and timely delivery.
Thank you Natalie. Thank you Howdens!

Reply from Howdens - Benton
I always get professional and friendly support from the very knowledgeable staff.

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Excellent advice, guidance and the selection and picking up purchased good was swift and efficient.

Reply from Howdens - Benton
Your staff have a good attitude to your customers. They agreed they are still learning, so appreciate any help from we the customers.

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Fantastic service and a big thank you to Chris for all his help in getting kitchen designed and delivered in such à short time frame.

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Reply from Howdens - Benton
Been using howdens 15 years.
They have closed my account. I’ve since mentioned this to 5 other builders and we are going to maybe look somewhere.

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