The staff at Branch always helpful both at the sales counter and in the warehouse. Only issue, was product ordered had a proposed delivery date, but this wasn't confirmed. Had to chase up to confirm.... See more
Company replied

Units 1 - 3, Charter Way Business Park, Braintree, CM77 8YJ Essex, East Anglia, GB
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The staff at Branch always helpful both at the sales counter and in the warehouse. Only issue, was product ordered had a proposed delivery date, but this wasn't confirmed. Had to chase up to confirm.... See more
Company replied
Just had my beautiful new Howdens kitchen fitted and I’m in love! Helen at Braintree Howdens was great and helped with the design and choice and the end result is even better than I expected. The qual... See more
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Fantastic design from Helen and customer service from the whole team at Howdens Braintree. Tricky kitchen which needed much thought and consideration and Helen came up with the perfect design and pri... See more
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From the time of booking for a site visit to the end, ( delivery of the units ) we experienced an exceptional service especially from the designer Denise whom exceeded our expectations. Well done all... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 1 - 3, Charter Way Business Park, Braintree, CM77 8YJ, Essex, East Anglia, United Kingdom
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The Team at the Braintree branch are always helpful and the hold a great selection of material in stock.
A great service as usual. A+++

Reply from Howdens - Braintree
If you’re trade I expect that there’s not much of an issue with Howdens however if you’re a customer of a trade then you have problems. We inherited a 2 year old Howdens kitchen after buying the property from a trade person. 2 Cabinet knobs need replacing and Howdens will not sell to us because we are not trade. We now have to replace 40 cup and knob handles.
As these kitchens appear to be no better quality than anywhere else I’m not sure why they are so closed shop. I would not recommend a Howdens kitchen through their tradesman/woman.
Update- in response to the reply below, I did actually go the branch to see if they could help but it was futile, I was informed that I had to have a trade account, so my complaint against this company stands, why would anyone not in trade be lumbered with a Howdens kitchen.

Reply from Howdens - Braintree
Very good design service, excellent units, good communication, helpful and honest.

Reply from Howdens - Braintree
We have been living with your Howdens Braintree Clerkenwell J-Pull kitchen for a few weeks now and we are utterly delighted. Helen managed our design and patiently addressed all our queries and concerns from start to finish. We highly recommend the quality of the product and can’t thank Helen enough for her input.

Reply from Howdens - Braintree

Reply from Howdens - Braintree
Ordered a kitchen from Howdens Braintree, Helen planned it and it’s perfect, from order to delivery was seamless and it looks Beautiful!
Thank you to Helen and the Braintree team for a job well done

Reply from Howdens - Braintree
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