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Howdens - Brixton Reviews 

53
TrustScore 4.5 out of 5

4.5

Unit 10, Ellerslie Square Industrial Estate, Lytham Road, SW2 5DZ London, London, GB


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Rated 5 out of 5 stars

All of the staff at Howdens in brixton are exceptionally helpful and knowledgeable. Always go out of their way to get materials when they aren’t in stock in branch. Always prepared with helpful ideas... See more

Company replied

Rated 5 out of 5 stars

I recently went twice to the HOWDENS Brixton branch . The receptionist was helpful and inspired confidence with her knowledge. Later I spoke with the manager. His advice and technical expertise has sa... See more

Company replied

Rated 5 out of 5 stars

I have always had great service from Howdens Brixton and my recent kitchen project provided by Paul was even better. He provided a perfect translation of what was required and the drawings and spe... See more

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Rated 4 out of 5 stars

They look after you as well as your clients leaving all the details to the designer and leaving the fitter to carry on working! Fitting is easy enough and the finished product looks great.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 10, Ellerslie Square Industrial Estate, Lytham Road, SW2 5DZ, London, London, United Kingdom

  • 020 7274 9094

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.5

All reviews

(53)

9,433 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service 👍

Was very helpful in getting the information i needed.

November 24, 2023
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Reply from Howdens - Brixton

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Good Service at every branch

Because I received good and consistent service across all the branches I have visited.

August 1, 2023
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Reply from Howdens - Brixton

Hi, Thanks for leaving this 5 star review for the Howdens - Brixton depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Computer said yes (eventually)

Had a slightly sticky start opening an account, the computer saying no for some reason - was taking a couple of days to come through, started to become a bit concerned as it was getting close to when I wanted the flooring delivered. I must say Rayan went above the call of duty to sort out the accounts people and get my order delivered as agreed, he operated in a friendly and professional manner.

June 16, 2023
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Reply from Howdens - Brixton

Hi, Thanks for leaving this 5 star review for the Howdens - Brixton depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

I dislike I have pay £86 for 3 door

I dislike I have pay £86 for 3 door, 500mm and 300 ,when I joined they said it be cheaper than my company account, where selco was only 47

May 12, 2023
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Reply from Howdens - Brixton

Sorry you've been disappointed with our pricing. We've shared your feedback with the depot.

Rated 5 out of 5 stars

The best service

Quick answer, wonderfull job.

April 28, 2023
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Reply from Howdens - Brixton

Hi, Thanks for leaving this 5 star review for the Howdens - Brixton depot! Best wishes, Tash

Rated 5 out of 5 stars

Great service

Great service all round, staff very helpful

April 6, 2023
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Reply from Howdens - Brixton

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Amazing hassle-free service

Amazing hassle-free service! Ordered kitchens from other suppliers before, Howdens is at the top quality and price-wise. Ryan is super professional he got my kitchen surveyed and delivered in a few days and took into consideration every detail. The staff overall is kind and helpful.

February 17, 2023
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Reply from Howdens - Brixton

Hi, Thanks for leaving this 5 star review for the Howdens - Brixton depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

My experience at Howdens BRIXTON last…

My experience at Howdens BRIXTON last week.

The counter sales went above and beyond to supply me a large list of items. Not all we’re accessible at this point, but within 2 hours I had everything I had asked for. Ryan the manager was such a pleasure to be around. He located the items instantly and organised it to all be in stock that day. Rudi on the counter was a delight also. Thank you very much Howdens brixton, I will certainly be using your devices again *****

November 10, 2022
Unprompted review
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Reply from Howdens - Brixton

Hello, Thanks for leaving this 5 star review for the Howdens - Brixton depot! All the best, Tash.

Rated 1 out of 5 stars

I’m a sole trader( carpenter) that …

I’m a sole trader( carpenter) that had been a customer at the Brixton branch for over six years. I never had an issue there until recently. They now have a new manager( Ryan Lawrence) and a few new staff members. One particular new member that works in the stock department was very rude and the manager is no different. The manager is very arrogant and full of himself.

I will neither go back to that shop or recommend any of my customers to use their services. You have been warned!!

November 1, 2022
Unprompted review
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Reply from Howdens - Brixton

Thank you for bringing this matter to our attention, Howard. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good quality

Help full staff ,good material and cheap price

October 22, 2022
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Reply from Howdens - Brixton

Hello, Thanks for reviewing our Howdens - Brixton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service, quality kitchen

Particular thanks to Barry for his design expertise and patience, planning a kitchen for me that made best use of the space and suggesting solutions that hadn’t even crossed my mind. And also, to Dan and Morgan, who sorted everything without a fuss when I needed to swap and return a few units after making a mistake! They worked out what I needed and sourced them from other stores quickly so we could complete the job on time. I can’t wait to see the units in place - the Elmbridge oak units look lovely. Altogether, a really great service and while the kitchen units are more expensive than, say, IKEA - you’re paying for much better quality and service. Thanks, Brixton team!

July 15, 2022
Unprompted review
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Reply from Howdens - Brixton

Hello Caroline, Thanks for reviewing our Howdens – Brixton depot. We hope to see you again soon. Best wishes, Tash

Rated 1 out of 5 stars

The fit of the kitchen we bought is so…

The fit of the kitchen we bought is so bad I nearly threw up in anger. I made a formal complaint to the person who was dealing with the order and they haven’t responded.

May 20, 2022
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Reply from Howdens - Brixton

Thank you for bringing this matter to our attention, Peter. Please rest assured we will share your comments internally and investigate this further with the Brixton Depot. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

howdens brixton very good service

howdens brixton

December 23, 2021
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Reply from Howdens - Brixton

Good morning, thank you so much for leaving this 5* review for our Brixton depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Henna

Rated 5 out of 5 stars

Very efficient

Very efficient, courteous and a good price.

November 27, 2021
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Reply from Howdens - Brixton

Hi, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Ellie.

Rated 5 out of 5 stars

Hi.Morgan you are a pleasure to deal…

Hi.Morgan you are a pleasure to deal with and also the manager Chris.you both have great experience and make ordering goods quite simple .sadly there are other members of staff that simply don’t have a clue about what tradesmen need and the process of asking for simple everyday items becomes stressful.maybe they just lack experience.time will tell I guess

November 1, 2021
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Reply from Howdens - Brixton

Thank you for your feedback, Nicholas. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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