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Howdens - Bromley Reviews 

78
TrustScore 4.5 out of 5

4.7

69 Farwig Lane, Bromley, London, BR1 3RE London, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I don’t often leave reviews but I really wanted to give a massive shout out to Ruby, with whom it was a huge pleasure to work. From the first time we spoke on the phone, nothing was too much trouble... See more

Company replied

Rated 5 out of 5 stars

Julie designed our utility area & it was a fantastic experience from start to finish. Julie helped maximise our space & gave various options with pros and cons. We are very happy with our utility so t... See more

Company replied

Rated 5 out of 5 stars

Incredible service from the lovely Julie at #HowdensBromley... from the initial design process, through to the kitchen installation (including same-day tweaks - shout out to the amazing Trevor too!) J... See more

Company replied

Rated 5 out of 5 stars

Our designer Ruby was amazing! What a great customer service experience. Ruby was patient, professional, friendly, relaxed and honest. Other members of staff were warm and friendly. If we w... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 69 Farwig Lane, Bromley, London, BR1 3RE, London, London, United Kingdom

  • 020 8466 1221

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.7

All reviews

(78)

9,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful advice

Tom was really helpful when going through the available options and suggesting ways in which I could achieve what I wanted

July 4, 2025
Howdens - Bromley logo

Reply from Howdens - Bromley

Hello Tony,

Thank you for your kind words about Tom's assistance in exploring your options and helping you achieve your goals. We are pleased to hear about your positive experience with our team.

Best wishes and have a lovely day!

Rated 5 out of 5 stars
Howdens - Bromley logo

Reply from Howdens - Bromley

Hello Michael, good morning,

Thank you for your kind words about Alex; we're delighted to hear that you had such a positive experience. Your feedback is greatly appreciated and will be shared with the team.

Best wishes,

Rated 5 out of 5 stars

Yesss

Every time nice people and good service

June 5, 2025
Howdens - Bromley logo

Reply from Howdens - Bromley

Hello BILLS HANDYMAN SERVICES,

Thank you for your kind words and for taking the time to share your experience. We are pleased to hear that you consistently find our team and service satisfactory.

Best wishes,

Rated 3 out of 5 stars

Generally okay with some issues

The quality of the kitchen is fine - it does the job. There were some issues with the worktop cracking during installation, but Howdens sent replacements. One thing to bear in mind - details given of any installers are not recommendations and, as far as I know, are not quality checked. Unfortunately, my installer did not meet my expectations.

October 14, 2024
Unprompted review
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Reply from Howdens - Bromley

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars
Howdens - Bromley logo

Reply from Howdens - Bromley

Hello Mr B.A. May,

Thank you for your kind words about our staff at Howdens - Bromley. We are pleased to hear that you found them polite and helpful.

Best wishes, Howdens Team

Rated 3 out of 5 stars

Wrongly measured. Assumed door opening was central which it wasn't.

Mis measured so we had to have a stud wall built and a door fitted. No room for cornicing and a half a day cost for our fitter to cut out round our coving.

February 3, 2025
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Reply from Howdens - Bromley

Thank you for bringing this matter to our attention, Barbara. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Today was a day where my belief in…

Today was a day where my belief in mankind was reset, just as you think that no one cares anymore and service is a thing of the past.

I suggest you go to Howdens in Farwig Lane Bromley,
where the service I received today was beyond and above anything I’ve experienced in a very long time. The front panel on my kitchen drawer came away from the base unit, and the brackets which held it together were broken - as the kitchen is over 10 years old and not a Howden’s kitchen I had little expectations that the drawer could be repaired. I showed it to the staff at the Farwig Lane Bromley branch who were extremely helpful and looked at what they could do to repair it. They found appropriate brackets and then proceeded to help me fix the drawer in the store.

Thank you to all the staff at the Howden’s Farwig Lane Bromley, I will definitely be using you again and will highly recommend you to all my friends and family.

February 7, 2025
Unprompted review
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Reply from Howdens - Bromley

Hi there, thank you for your feedback. Have a great day.

Rated 5 out of 5 stars

Amazing service and team

I recently purchased a kitchen from Howden and the experience has been amazing. I must say Ellie, manager, and Steph was amazing through out the process and have been a great listener. They both went above and beyond to ensure everything was right, offering valuable service and making the entire service stress-free. Excellent communication and customer focused.
I highly recommend Howden ( and Ellie as well as Steph) to anyone looking for exceptional service and who understands as a customer where they are coming from. Thank you for making my kitchen dreams come true!

November 22, 2024
Unprompted review
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Reply from Howdens - Bromley

Good morning Bandana Uprety, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

Great service from the service desk

Great service from the trade counter

July 2, 2024
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Reply from Howdens - Bromley

Good morning, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

Friendly and helpful

Good stock of material and friendly helpful staff as always at Bromley branch.

October 26, 2023
Howdens - Bromley logo

Reply from Howdens - Bromley

Hi, Thanks for leaving this 5 star review for the Howdens - Bromley depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always , polite friendly helpful staff , very knowledgeable about their products they sell & nothing is too much trouble and we even get made a cappuccino in store whilst ordering materials !

October 17, 2023
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Reply from Howdens - Bromley

Hi Alex, Thanks for taking the time to leave this positive review- I'm sure the team will be pleased to read your comments. All the best, Tash

Rated 5 out of 5 stars

Couldn't be more pleased!

From start to finish i've had an excellent experience with Howdens bromley branch - Maela and the whole team were patient throughout the process. Allowed me to ask as many questions and make as many changes as needed. Provided flexibility in terms of in store and online meetings around my schedule which was so helpful. They're professional, transparent, supportive, knowledgable, friendly and a pleasure to do business with. Even gifted me a free air fryer!

October 9, 2023
Unprompted review
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Reply from Howdens - Bromley

Hi, Thanks for leaving this 5 star review for the Howdens - Bromley depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Melissa was very helpful

Melissa was very helpful. Good customer service has time to listen

August 10, 2023
Unprompted review
Howdens - Bromley logo

Reply from Howdens - Bromley

Hi, Thanks for leaving this 5 star review for the Howdens - Bromley depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

My designer Steph was amazing she has…

My designer Steph was amazing she has given over good advice and i now have a very nice kitchen i will be using her again ,

July 18, 2023
Unprompted review
Howdens - Bromley logo

Reply from Howdens - Bromley

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

My Howdens Kitchen

I am exceptionally happy with my kitchen and with the service that I was given from the team at Howdens Bromley.
The Assistant Manager, Ellie, was nothing short of wonderful and extremely helpful and couldn't do enough to make sure things ran smoothly.

July 7, 2023
Unprompted review
Howdens - Bromley logo

Reply from Howdens - Bromley

Hi, Thanks for leaving this 5 star review for the Howdens - Bromley depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent utility room

Excellent service and help from Ellie who answered my many questions quickly / concisely. Love the finished utility room, exactly what we wanted.

June 5, 2023
Unprompted review
Howdens - Bromley logo

Reply from Howdens - Bromley

Hi, Thanks for leaving this 5 star review for the Howdens - Bromley depot! Take care and have a lovely day, Tash.

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