Burgess Hill, Sophie. Very positive experience, Howdens BH who were friendly & helpful every time we called or visited. In particularly wish to thank Sophie, our designer. From first appointment w... See more
Company replied

18 Victoria Way, Burgess Hill, West Sussex, RH15 9NF West Sussex, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Burgess Hill, Sophie. Very positive experience, Howdens BH who were friendly & helpful every time we called or visited. In particularly wish to thank Sophie, our designer. From first appointment w... See more
Company replied
Penny came over to design our kitchen, we then went into howdens and completely changed the colour and the cabinets after seeing them. Service was second to none! Kitchen arrived with help, few panels... See more
Company replied
Outstanding Kitchen Design Experience! I recently worked with Carly Ashcroft to redesign my kitchen, and I couldn’t be happier with the results. From the start, she listened carefully to my needs a... See more
Company replied
They get the goods we want if not in stock
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
18 Victoria Way, Burgess Hill, West Sussex, RH15 9NF, West Sussex, South East, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The doors are fantastic. Very helpful in the office. Really easy to deal with.

Reply from Howdens - Burgess Hill
The whole experience was great
The staff at Burgess Hill are so polite and helpful

Reply from Howdens - Burgess Hill

Reply from Howdens - Burgess Hill
Always very helpful at Burgess Hill always serve a small great place

Reply from Howdens - Burgess Hill
Excellent service from Penny at Howdens, Burgess Hill with the kitchen planning. Easy communication and friendly service.

Reply from Howdens - Burgess Hill
Burgess Hill, Sophie.
Very positive experience, Howdens BH who were friendly & helpful every time we called or visited. In particularly wish to thank Sophie, our designer. From first appointment with her when we had just moved in, up to the final choosing and ordering of our new kitchen. Sophie has been a steady hand, professional, respectful and knowledgeable. She designed a kitchen that was ideal for us and more! Cannot thank her enough for her patience, understanding & her flair for getting it just right! Thank you Sophie & all at BH. J & C

Reply from Howdens - Burgess Hill
from start to finish I have had no issues, penny nailed my design thoughts and brought my vision to concept ! ive used many kitchen companies over the years and the efficiency of burgess hill branch makes my working life so much easier.. thanks all ! Darren

Reply from Howdens - Burgess Hill
I was recommended Howdens kitchens for a refurb job in Brighton ‘24. I cannot rate Carly (kitchen designer) more highly. She was incredible from the get-go, we clicked immediately and she ‘got’ everything I wanted to achieve. Her design was superb - cleverly working extra gems into the awkward shape room we had. She was so bright & quick to come up with ideas to share, which I really appreciated & her contact was always welcome. She also listened to & stuck to the brief, it was bang on every time we amended anything. She was able to offer economising solutions in some areas - brilliant - while upgrading in areas of importance (loved the wine cooler in the island, hidden waste solution and space she somehow found for Everything & all the clever extras!) We added to our order with units for seating in the dining area, I’ll upload a photo. It’s a lovely contrasting colour - again works so well & a great storage solution idea by Carly, thank you. Nothing was too much trouble for her, and I particularly liked her positive, can-do approach, finding solutions not problems. I was delighted with her care, attention to detail and intelligence throughout. A bonus was that when she came to site, she was incredibly likeable, which is always important. My project manager has actually since used Carly & Howdens for another job due to how impressed we were. It’s only taken me a year to write this review 🤦🏻♀️ But I haven’t forgotten, as when I see the kitchen it reminds me how superb she was & the compliments I get about it are a reflection of her really. Hence why I write this long review! Carly I have recommended you guys to many contacts, and you will be my first call on the next refurb job.

Reply from Howdens - Burgess Hill
Typically great howdens experience
Good price, good service and everything in stock

Reply from Howdens - Burgess Hill
Howdens supplied a kitchen for me for a new build house. Carly at the Burgess Hill Branch was amazing from start to finish, helping and advising at design stage through to helping with ongoing changes and assistance with site queries

Reply from Howdens - Burgess Hill
Outstanding Kitchen Design Experience!
I recently worked with Carly Ashcroft to redesign my kitchen, and I couldn’t be happier with the results. From the start, she listened carefully to my needs and vision for the space, making sure every detail was considered. The design perfectly balances style and functionality, and it truly feels like the heart of our home now.

Reply from Howdens - Burgess Hill

Reply from Howdens - Burgess Hill
Very easy to order and able to provide clear pricing.

Reply from Howdens - Burgess Hill
Great service from burgess hill branch couldn’t fault any part of the service a quick and efficent. happy customer

Reply from Howdens - Burgess Hill

Reply from Howdens - Burgess Hill
Incredible service from Carly from start to finish. Customers also very happy.

Reply from Howdens - Burgess Hill
Fast friendly and very helpful

Reply from Howdens - Burgess Hill
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.