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Howdens - Burton Upon Trent Reviews 

111
TrustScore 4.5 out of 5

4.6

Unit 4, Falcon Business Centre, Falcon Close, DE14 1SG Burton On Trent, Wales & West, GB


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Rated 5 out of 5 stars

The quality and finish of the Howdens kitchen we had fitted recently is outstanding. Kelly at Howdens Burton, who provided excellent advice and guidance on the design throughout the planning cycle, wa... See more

Company replied

Rated 5 out of 5 stars

Just had my Howdens Kitchen fitted, the service from Kelly G. has been exceptional from the start , I knew I had a 6 month wait for my fitters, they are so good and I was prepared to wait . Any kitche... See more

Company replied

Rated 5 out of 5 stars

We had a Howdens kitchen at our previous house. It was still as good as new 15 years later, so we were inclined towards using them again when we renovated the kitchen in our new home. From start to fi... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the service received from the staff at Howdens -Burton on Trent store. Nothing was too much trouble throughout the whole process. A big shout out to Jamie (male) who was our Kitc... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 4, Falcon Business Centre, Falcon Close, DE14 1SG, Burton On Trent, Wales & West, United Kingdom

  • 01283 517 869

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

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4.6

All reviews

(111)

9,385 reviews in the last 12 months

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Rated 5 out of 5 stars

Worktops purchased

Called in on your trade counter, and Jack offered a first class service on worktops purchased, and warehouse staff were friendly on collection

August 1, 2025
Howdens - Burton Upon Trent logo

Reply from Howdens - Burton Upon Trent

Good morning, Thanks for reviewing our Howdens - Burton Upon Trent depot. Have a great day.

Rated 5 out of 5 stars

Great deals and fast service

Great deals and fast service

June 30, 2025
Howdens - Burton Upon Trent logo

Reply from Howdens - Burton Upon Trent

Hello there,

Thank you for your positive feedback on our deals and service. We are pleased to hear about your satisfaction with our offerings.

Take care and have a lovely day!

Rated 4 out of 5 stars

Kitchen refurbishment

We chose Howdens after a lot of research and recommendations. Home design appointment first with Janie who listened to what we wanted and didn’t want and measured up the space available. Janie was able to provide names of joiners that Howdens supplied too. We chose Paul Earley Joinery Services.
Janie produced the new design plans really quickly and was always able to change the designs to meet our needs. We visited Janie at Howdens Burton so she could show us different styles of work tops, doors , handles etc.
We chose the Allendale Pebble style kitchen and Mercury Stone work tops.
Ordering process and payment process was straightforward and delivery was arranged direct with the joiner.
On installation there was a slight hiccup with the water meter space not being accounted for but Paul our joiner, Janie and the team at Howdens were able to sort this quickly and re jig the plans which didn’t affect the kitchen layout much.
Work was completed within 5 weeks.
We are very happy with the quality and finish of the kitchen and would recommend Howdens to others.

April 28, 2025
Unprompted review
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Reply from Howdens - Burton Upon Trent

Good morning, Thanks for reviewing our Howdens - Burton Upon Trent depot. Have a great day.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish, from the point of kitchen design to delivery and any teething problems along the way the whole team were brilliant, would 100% recommend

June 2, 2025
Unprompted review
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Reply from Howdens - Burton Upon Trent

Hello Tom,

Thank you for your wonderful feedback and for recommending us. We're delighted to hear that you had an excellent experience with our team from design to delivery.

Best wishes,

Rated 5 out of 5 stars

Great service from start to finish

Not really used Howdens before but our joiner highly recommended them (Kelly in particular) , and he wasn't wrong.
Great products, brilliant service, and very competitive prices, all the staff were fantastic and I would highly recommend. Kitchen looks great.
Hopefully see you soon for our bedroom requirements,

May 5, 2025
Unprompted review
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Reply from Howdens - Burton Upon Trent

Good morning, Thanks for reviewing our Howdens - Burton Upon Trent depot. Have a great day.

Rated 5 out of 5 stars

The staff are always polite…

The staff are always polite professional and helpful, nothing is too much trouble & come up with alternatives or helpful suggestions. All this with my last purchase 👍

April 24, 2025
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Reply from Howdens - Burton Upon Trent

Hello Mark, good morning

Thank you for your kind words and for sharing your positive experience with our team. We're pleased to hear that our staff were able to assist you effectively with your last purchase.

Best wishes,

Rated 2 out of 5 stars

Unit missing

Unit missing

April 28, 2025
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Reply from Howdens - Burton Upon Trent

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Great service

Great service

April 15, 2025
Howdens - Burton Upon Trent logo

Reply from Howdens - Burton Upon Trent

Hello Rick, good morning

Thank you for your kind words and for taking the time to leave a review. We are pleased to hear that you were satisfied with our service.

Best wishes,

Rated 5 out of 5 stars

Visited the Howdens Burton branch and…

Visited the Howdens Burton branch and had the delight of working with Janie.
She came and measured up and gave us ideas for our dream kitchen well within our budget!
We changed our minds a few times and she had to do multiple plans but nothing was too much trouble. She gave us information regarding sinks, cutlery drawers and dishwashers etc.
Janie was very informative and always had time on the phone and replied to the multiple emails I sent!
Our work starts the 24/03 and I can’t wait!

Thankyou Janie for your patience and also all of the staff at Howdens Burton who I spoke to! Everyone was kind and helpful!

March 7, 2025
Unprompted review
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Reply from Howdens - Burton Upon Trent

Hello Holly

Thank you for your wonderful feedback about your experience with Janie and the team at Howdens Burton.

Best wishes, and have a lovely day!

Rated 5 out of 5 stars

Easy to order

Easy to order
Fast collection

January 20, 2025
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Reply from Howdens - Burton Upon Trent

Hi Adele, thank you for taking the time to leave this 5-star review for Howdens - Burton Upon Trent depot! Have a great day.

Rated 5 out of 5 stars

Howdens Burton on Trent

Took my elderly parents into Howdens in Burton today and was frankly blown away by their customer care.
We were looked after by Ellanor. She was so patient with my 80 yr old mum and dad, very knowledgeable, full of good advice and happy to show us many samples of different products and offers that they had. Will definitely buy a kitchen from here once the plan is complete. Thank you so much.

November 20, 2024
Unprompted review
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Reply from Howdens - Burton Upon Trent

Good morning Paul, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service
Friendly staff

November 14, 2024
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Reply from Howdens - Burton Upon Trent

Hi there David, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 3 out of 5 stars

a lot of sundries out of stock all the…

a lot of sundries out of stock all the time

November 5, 2024
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Reply from Howdens - Burton Upon Trent

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Refit

We have recently done two refurbishment of kitchens in the Burton area, and the service and professionalism
Of the Burton Branch has been outstanding, any issues have been resolved.
A special mention to Janie the designer and Jack who have been more than helpful.

October 17, 2024
Unprompted review
Howdens - Burton Upon Trent logo

Reply from Howdens - Burton Upon Trent

Good afternoon M O’Connor, thank you for your feedback on our Howdens - Burton Upon Trent depot. I am sure the team will be pleased to read your kind words!

Rated 2 out of 5 stars

Brilliant service

Brilliant service ??

September 20, 2024
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Reply from Howdens - Burton Upon Trent

Thank you for bringing this matter to our attention, Craig. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

New Kitchen for large Extension

From our first visit when deciding which supplier to choose, right up to our purchase, Howdens exceeded our expectations.
Kitchen designer Jamie was professional and patient as we made several changes. Jamie came up with several designed for us and it was one of his ideas we went with as it was well thought out and planned.
Jamie and all the crew at Burton were lovely people who helped with conversations about the kitchen plus handles, worktops and colours, we changed our minds several times over several weeks but they provided us a lovely interaction each time and helped get our dream kitchen.
We were very happy with the time lines of ordering and delivery and would highly recommend Burton Howdens to anyone.

April 15, 2024
Unprompted review
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Reply from Howdens - Burton Upon Trent

Good afternoon Gary, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

Happy customers

Nice staff helps customers workout there requirements and plans sorted customer happy

October 28, 2023
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Reply from Howdens - Burton Upon Trent

Good morning, That is really good to hear. All the best.

Rated 5 out of 5 stars

New business

Recently started reusing howdens and the service from entire depot is second to non .

April 12, 2024
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Reply from Howdens - Burton Upon Trent

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Very helpful staff and sorted out a…

Very helpful staff and sorted out a couple of problems very promptly. Great service.

February 21, 2024
Howdens - Burton Upon Trent logo

Reply from Howdens - Burton Upon Trent

Good afternoon Sally, thank you for leaving a 5* review. We're sure that the team at the Burton Upon Trent depot will be pleased to read this. Best wishes, Camille.

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