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Howdens - Cannock Reviews 

187
TrustScore 4.5 out of 5

4.7

Unit 3, Online Business Centre, Walkmill Lane, WS11 0LR Cannock, Wales & West, GB


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Rated 5 out of 5 stars

Without a shadow of doubt the Cannock Howdens team has unrivalled Service, experience and go out of their way to give the service you deserve. Tom Walker and his dedicated team left no stone unturned... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with the Cannock depot. We were well looked after by Kelly and Tom. Kelly would always come back promptly to questions and changes to our kitchen design. Delivery was spot on and... See more

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Rated 4 out of 5 stars

Fantastic service from the Cannock branch,from Gary at the start of our kitchen journey to the excellent service from the design team. We had a huge range of options which we were able to consider... See more

Company replied

Rated 5 out of 5 stars

An excellent experience from start to finish. Fantastic support from Kelly in helping design and choose our kitchen. The recommended fitter Paul was superb. Did an a fantastic job on the installatio... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Online Business Centre, Walkmill Lane, WS11 0LR, Cannock, Wales & West, United Kingdom

  • 01543 202 000

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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4.7

All reviews

(187)

8,934 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, no pushy sales staff.
Emily came out designed and measured our kitchen, gave us lots of ideas and guidance to our perfect kitchen. Emily gave us confidence to buy with Howdens
When we went into Howdens in Cannock all staff were extremely helpful and polite, couldn’t do enough to help.
If you are looking for a new kitchen we highly recommend Howdens.

October 27, 2023
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Reply from Howdens - Cannock

Hi Michael, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Pleased with every aspect of the…

Pleased with every aspect of the kitchen from initial design right through to delivery. Emily Healy was very helpful, no pressure, no rush, just helpful in getting the kitchen that we wanted.

October 25, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi Maria, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Ask for Luke.

Customer service “Luke” went above and beyond. Absolutely amazing service and attention to detail.

September 28, 2023
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service front the Cannock…

Excellent service front the Cannock branch right from the start, Kelly designed our kitchen perfectly switching it to something we hadn’t even thought about, nothing was too much trouble from start to finish, any questions she was there at the end of the phone or email. Thank you 😊

September 25, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 1 out of 5 stars

Anti customer attitude.

Recently needed an extra length of MDF skirting.As it needed to be the same profile, it was necessary to purchase from Howden. I successfully managed to purchase the skirting.(a fete in itself). As the skirtings are 4.2 in length I needed to cut it in half to get in my truck. I asked to use a saw ,which is normally available in all other trade outlets. No sir was the reply we do not have a saw available for customer use. However we can sell you one. Yes that is correct. Unbelievable. Enquireing for what reason, I was told for health and safety or they get stolen. Take your pick.
After futile discussion with counter and warehouse staff I was resolved to buying a saw, but not from Howden.
I walked across the car park to Screwfix shop and purchased the saw.
I don’t realistically expect my experience to influence anything. But I will not be using the store again.
Yours Daniel Flinn.

September 15, 2023
Unprompted review
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Reply from Howdens - Cannock

Sorry to hear you have been disappointed by your experience, Daniel. We will share your comments with the Cannock depot for their acknowledgment and clarity on the situation.

Rated 5 out of 5 stars

Went into Howdens in Cannock

Went into Howdens in Cannock for a kitchen design early morning. Kitchen was designed picked and delivered a couple of hours later. Service from the Cannock branch was excellent and delivery was brilliant with drivers helping into the house. Wouldn’t go anywhere else now.

September 8, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Carlisle kitchen

Great service and helpful staff

July 26, 2023
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic customer service

Absolutely fantastic service and the best merchant I have dealt with for a very long Time !!!! Excellent service from Will who has gone out of his way to sort the issues we have had with our new kitchen
Thanks Howdens and thank you Will !! keep up the good work

July 28, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Visited Howden’s store today in…

Visited Howden’s store today in Cannock, to purchase thumb turns and bathroom sash locks. The sales assistant Beth , was able to answer all my questions. I was satisfied with her knowledge and advice the best items to purchase. Her customer skills were outstanding, she was very professional and polite. Excellent service Beth

July 19, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Best wishes, Tash

Rated 5 out of 5 stars

The service at howdens (Cannock branch)…

The service at howdens (Cannock branch) was amazing from the initial kitchen design to delivery. The kitchen I ordered is very well built and installation was very simple even for a DIY person.

July 3, 2023
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Reply from Howdens - Cannock

Hi Wayne, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

Ordered Doors asked for a call when…

Ordered Doors asked for a call when they were in didn’t get a call doos we’re ok bit thinner than i expected 15mm instead of 18mm(normal) but colour was good
So no major issues

June 28, 2023
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Reply from Howdens - Cannock

Thank you for your feedback, Mat. Please rest assured we will share your comments internally. If you would like to provide any further details, please email reviews@howdens.com.

Rated 5 out of 5 stars

Our dream kitchen

Fantastic service from Howdens from start to finish. Sarah at the Cannock branch was brilliant, she really helped us to design a functional kitchen that incorporated all of our requirements. We had multiple meetings to ensure we were happy with the design and lots of email exchanges, nothing was an issue. We had a couple of items that arrived damaged or were missing and these were quickly and efficiently replaced without any issues. Thank you for helping us create our dream kitchen.

We chose the Elmbridge in Dove Grey for our kitchen and Elmbridge dusk blue for our utility.

July 1, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

An amazing experience thanks to Howdens & their fitters

We recently purchased a kitchen from Howdens in Cannock and, "wow, what an amazing result".

Our advisor from Howdens was Sarah Brearley, who came out to our house, took measurements, asked us what was important to us and then set about producing a design.
Sarah was absolutely amazing, helping to guide us through the vast choice that Howdens have, explaining what she felt would work well and why, taking the time to produce many designs over several weeks until we had the exact kitchen that we wanted, with maximum storage, whilst not reducing the size or feel of the kitchen space.

We needed all our appliances in the kitchen as well as a good space for our dogs.
Sarah ticked every box.

We have now had the kitchen fitted by farther and Son team (Steve Kilner - SK Home improvement Ltd & Matt Kilner - MK Bathrooms).
Completed on 15.06.23
The results are amazing, and the quality of the materials and appliances is second to none - we are over the moon and have had countless comments and praise from our guests.

I would Highly recommend Howdens, Sarah Brearley as a designer and our kitchen fitters.
What an amazing team.

Thank you!

June 15, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Best wishes, Tash

Rated 5 out of 5 stars

howdens experience

Since using Howdens in Cannock, I can't think of any major problems that I've had, the staff are always helpful and friendly, especially Beth on the sales counter. She has always sorted out any minor issues that I've had quickly and efficiently. My orders are always ready to collect on time thanks to Beth. A great branch with friendly staff.

June 2, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi Leigh, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service

Emily at Howdens Cannock as designed and helped us plan our new kitchen she listened to us and guided and had great suggestions on all aspects of the design. Very professional but so friendly and patient since this was not a planned remodel. This has been a stressful time since we had a burst pipe and lots of water damage, leading to us having to completely replace the kitchen units. Thank you Emily and Howdens.

May 24, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Best wishes, Tash

Rated 5 out of 5 stars

Excellent service

Excellent service, good quality
Always excellent customer service.
Tom Walker (Cannock branch) manager goes that extra mile to make sure his customers are cared for.

May 17, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Best wishes, Tash

Rated 5 out of 5 stars

Great service and lovely kitchen

We decided to use Howdens after a long time of looking around for kitchens. We made the right choice for us.
A gentleman called Tom from Cannock store came to the house and measured up. He was very polite and knew his stuff.
During the kitchen fit, there were a few items that needed to go back, but this was all done expeditiously under the supervision of Tom .
I can highly recommend Tom and Howdens. If you do need a kitchen, they have something for everyone.

May 17, 2023
Unprompted review
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Reply from Howdens - Cannock

Hi there Darren, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

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