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Howdens - Canvey Island Reviews 36

TrustScore 4 out of 5

4.2

Unit 6, Thames House, Thamesview Business Park, Fenttiman Road, SS8 0EQ Canvey Island, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We purchased a Howdens Kitchen via our builders in October 2025 from the Canvey Branch. sadly our builders did not do a good job, But Ladawan from Canvey branch has been so supportive and helpful, hel... See more

Company replied

Rated 5 out of 5 stars

Thank you to the team at Howdens for all your help and advice with our kitchen purchase and installation. Whenever I call everyone has been very helpful, especially Ladawan who designed a beautiful ki... See more

Company replied

Rated 4 out of 5 stars

Service from Nicola was excellent. Doors very good, competitively priced and in stock. Shame I couldn’t get them with topcoat on. Why can you get some doors finished but not others?

Company replied

Rated 5 out of 5 stars

My first time using Howdens I found all the staff very helpful, the planning and design fitted perfectly and the kitchens I purchased of a very high quality .

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 6, Thames House, Thamesview Business Park, Fenttiman Road, SS8 0EQ, Canvey Island, East Anglia, United Kingdom

  • 01268 600 400

4.2

Great

TrustScore 4 out of 5

36 reviews

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Rated 5 out of 5 stars

We purchased a Howdens Kitchen via our…

We purchased a Howdens Kitchen via our builders in October 2025 from the Canvey Branch. sadly our builders did not do a good job, But Ladawan from Canvey branch has been so supportive and helpful, helping us to sort out the problems, she is an angel and has even dropped off items that were missing. The Kitchen itself is great and good quality, shame the builder/fitters were not the same

April 27, 2026
Unprompted review
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Reply from Howdens - Canvey Island

Good morning, Thanks for reviewing our Howdens - Canvey Island depot. All the best, Alexandra

Rated 1 out of 5 stars

I WOULD MARK THEM ZERO IF I COULD

So I wrote a review about Howdens a few weeks ago about problems I had with my flooring. Nothing ever came of it which is what I expected really! Today I read more reviews and see that someone had the same issue as me with their flooring and they got the same result as me!! nothing to do with the product but it was the fitters fault!! That’s a good cop out Howdens!! Blame someone else!!!
Anyway after that review I had another issue with some grey panel doors that i bought at the cost of over £2000! 18months later one if them has a problem with the veneer( not really a veneer but some sort of cheap wrap made to look like veneer) it’s started to peel off at the bottom , so I contacted Howdens and told them and they agreed to replace the door free of charge, I said that I wasn’t going to pay a carpenter to hang a door that I already paid to be hung and they could cover the cost ! Didn’t hear anything for a week so got in touch again and was told they were trying to locate a builder to do it! Left it another weeks or so and got in touch with them again today but no response!!! Like I keep saying their customer service is absolutely RUBBISH!!! Had I of known two years ago what an awful company they are and why poor products they sell and what crap customer service they provide I would never of agreed for my builder to use them!! I Would rather have gone to Wrens!!!

March 31, 2026
Unprompted review
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Reply from Howdens - Canvey Island

Good morning, we have been advised that this matter has already been investigated and a final response has been provided.

Rated 5 out of 5 stars

Friendly Ladies

Friendly Ladies and easy to deal with

January 29, 2026
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Reply from Howdens - Canvey Island

Hello Andy,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

A good service

Everyone from the branch that I used was really helpful. The design was just what I wanted and the after sales help was great.

December 2, 2025
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Reply from Howdens - Canvey Island

Good morning, It's great to read your comments. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Thank you to the team at Howdens for…

Thank you to the team at Howdens for all your help and advice with our kitchen purchase and installation. Whenever I call everyone has been very helpful, especially Ladawan who designed a beautiful kitchen for us. Thanks again, would highly recommend.

August 28, 2025
Unprompted review
Howdens - Canvey Island logo

Reply from Howdens - Canvey Island

Hello Gareth,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars
Howdens - Canvey Island logo

Reply from Howdens - Canvey Island

Hello Ken, good morning

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you consistently receive excellent service from us.

Best wishes,

Rated 3 out of 5 stars

DO NOT BUY SUPER MATT DOORS UNLESS YOU WANT SPEND HOURS EVERYDAY TRYING CLEAN THEM

Firstly the positive,Adawan and staff at Canvey are helpful. Adawan,designed our layout and made really good job and everything fitted ,however the after sales team and head office not so much. Second complaint and agree with the elderly gentleman that said steer clear of the super Matt cupboard doors,they are an absolute nightmare,show every tiny mark and really hard to clean and like him I was given a pack of white sponges,thanks for those,I'd already got them from home bargains. Next issue was the blue chipping off cupboard door,which give them their due,they replaced. But!! now to the grey composite sink...omg!! Two months in,got a manager round with Adawan,showed them brown marks that wouldn't clean off,couldn't believe they said warranty on sink was 50yrs (something wrong somewhere)... was told by manager Mark Sales to keep eye on it and get back if got worse,it has. Phoned and photo was sent to whoever,who said inappropriate maintenance,in other words we wasn't cleaning it (how rude), £9,250.00 kitchen and we not going to clean it 🤔🙄. Fast forward,6 months,looks as though we've had it 10 years and still being told to clean it with all different stuff,including them saying bleach solution,😱.Everywhere says not to use bleach in composite sink and if I did,they'd then say,it your fault you've taken the surface off. It's got a guarantee,it's rubbish, so change it instead of keep making excuses. Oh and by the way,my last sink ,black composite was from B&Q had it 12 years ,no problem at less than half price of howdens..rip off!!.Wish I'd purchased kitchen there now. After sales need sorting.Please don't insult me with the usual response....already emailed the address you give and guess what,no reply,had to go in store.

SEPTEMBER 10TH.........AND APART FROM ASKING MY EMAIL USED,STILL NOTHING FROM HOWDENS...

July 17, 2025
Unprompted review
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Reply from Howdens - Canvey Island

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 3 out of 5 stars

Plinth sealing strips

Bought 3no 18mm sealing strips only to find they were 16mm snapped one trying to fit ,returned to store friendly staff refunded on 2.

June 19, 2025
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Reply from Howdens - Canvey Island

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful and understanding of what…

Very helpful and understanding of what I need and resolving my needs to a high satisfaction

May 5, 2025
Howdens - Canvey Island logo

Reply from Howdens - Canvey Island

Hello Mr Ford,

Thank you for your kind words and for sharing your positive experience with us. We are pleased to hear that our team was able to meet your needs to your satisfaction.

Best wishes,

Rated 5 out of 5 stars

The team at Canvey Island are very…

The team at Canvey Island are very good, especially the kitchen designer Ladawan who was very helpful and produced a great kitchen design.

January 7, 2025
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Reply from Howdens - Canvey Island

Hi Steve Pope, thank you for leaving this 5-star review for the Howdens - Canvey Island depot! All the best.

Rated 4 out of 5 stars

Service from Nicola was excellent

Service from Nicola was excellent. Doors very good, competitively priced and in stock. Shame I couldn’t get them with topcoat on. Why can you get some doors finished but not others?

October 28, 2023
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Reply from Howdens - Canvey Island

Hi, Thanks for leaving this 4 star review for the Howdens - Canvey Island depot! All the best, Tash.

Rated 5 out of 5 stars

My first time using Howdens I found all…

My first time using Howdens I found all the staff very helpful, the planning and design fitted perfectly and the kitchens I purchased of a very high quality .

September 6, 2023
Howdens - Canvey Island logo

Reply from Howdens - Canvey Island

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fire door

Very helpful staff

April 14, 2023
Howdens - Canvey Island logo

Reply from Howdens - Canvey Island

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

The whole team down at the canvey store…

The whole team down at the canvey store made me feel welcome and and help me out to there best ability and really appreciate it

January 27, 2023
Howdens - Canvey Island logo

Reply from Howdens - Canvey Island

Hi, Thanks for leaving this 5 star review for the Howdens – Canvey Island depot! All the best, Tash.

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