Banner for Howdens - Castlepoint

Howdens - Castlepoint Reviews 46

TrustScore 4.5 out of 5

4.6

Unit 3, Yeomans Industrial Park, Yeomans Way, BH8 0BJ Bournemouth, South West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am just so pleased I chose Howdens. I was served by Natasha who honestly couldn’t have been more helpful and professional in every way with the service I received. Unfortunately I didn’t get th... See more

Company replied

Rated 5 out of 5 stars

Mollie the Howdens kitchen designer, amazed us with her beautiful design, practical layout and attention to detail. She was so kind and patient with us and worked collaboratively with our builders to... See more

Company replied

Rated 5 out of 5 stars

Friendly helpful and kind staff who do their best to find you the kitchen you want at the best price

Company replied

Rated 5 out of 5 stars

I love going to Howdens castlepoint, out of all the howdens everywhere this is my favourite. The staff are fabulous, much better than any other branch

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Yeomans Industrial Park, Yeomans Way, BH8 0BJ, Bournemouth, South West, United Kingdom

  • 01202 235060

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly helpful and kind staff who do…

Friendly helpful and kind staff who do their best to find you the kitchen you want at the best price

May 13, 2026
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello Emily, Thanks for reviewing our Howdens - Castlepoint depot. Have a great day, Alexandra

Rated 5 out of 5 stars

I love going to Howdens castlepoint

I love going to Howdens castlepoint, out of all the howdens everywhere this is my favourite. The staff are fabulous, much better than any other branch

February 17, 2026
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Good morning, Thanks for reviewing our Howdens - Castlepoint depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Very helpful

January 30, 2026
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello Mr Rickman,

Thank you for your kind feedback.
Best wishes, Alexandra

Rated 5 out of 5 stars

Incredibly helpful staff.

I love just how helpful the staff here are and how well they know ther products.
Excellent service as always.

November 3, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello Ron,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

Castle Point branch 10/10

Howdens castle point are the best so helpful and prompt never go anywhere else! Product quality as usual perfect.

October 17, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello Andy,

Thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Chisels

Bought some irwin chisels at a great price

September 4, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello Stephen, good morning,

Thank you for your positive feedback

Best wishes, Alexandra

Rated 5 out of 5 stars

I am just so pleased I chose Howdens.

I am just so pleased I chose Howdens.
I was served by Natasha who honestly couldn’t have been more helpful and professional in every way with the service I received.
Unfortunately I didn’t get the names of the delivery guys but needless to say the experience was the same.
It was an absolute pleasure in dealing with every member of staff I had contact with.
I can’t recommend Howdens enough!

August 22, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Good morning, Thanks for reviewing our Howdens - Castlepoint depot. Have a great day.

Rated 5 out of 5 stars

Always very friendly and helpful.

Always very friendly and helpful.

May 29, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello WORLD PLUMBING & HEATING,

Thank you for your kind words and for taking the time to leave us a review. We are pleased to hear that you find our team friendly and helpful.

Best wishes,

Rated 3 out of 5 stars

All ok but no bolts or jointing…

All ok but no bolts or jointing compound came with order !!

April 29, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Very good experience very good quality…

Very good experience very good quality and reasonably priced would definitely recommend very happy

March 24, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hello Michael,

Thank you for your kind words and for recommending us. We're delighted to hear that you had a very good experience with our quality and pricing.

Best wishes,
[Your Name]

Rated 5 out of 5 stars

Counter assistance

Very good assistant from Josh

March 25, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Good Morning,

Thank you for your positive feedback about Josh's assistance. We're pleased to hear you had a great experience with our team.

Take care and have a lovely day!

Rated 3 out of 5 stars

Great staff, poor products

The staff at the Castlepoint point branch are brilliant, always pulling out the stops to get us the products we need when we need them, great communication.
They bring the rating up to a 3, what keeps it low is the consistent poor quality of the doors Howdens produce. Paying over £100 per door for “oak veneer” that is paper thin is a bit of a joke. The most recent batch were splitting out when screwing in hinges even after pre drilling!
Howdens have become far too expensive in recent years and the quality just isn’t there

March 6, 2025
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Mollie the Howdens kitchen designer is wonderful

Mollie the Howdens kitchen designer, amazed us with her beautiful design, practical layout and attention to detail. She was so kind and patient with us and worked collaboratively with our builders to ensure every detail was taken care off and always on hand to answer questions. The quality of the Howdens units is fantastic and we couldn’t be more delighted with our new kitchen. Thank you Mollie and Howdens Castlepoint, would recommend to anybody!

October 4, 2024
Unprompted review
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. Many Thanks. Cha

Rated 5 out of 5 stars

Rosie...wow!

Rosie wasn't the only good thing about your store but she was certainly the best!

:)

September 20, 2024
Unprompted review
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Good morning, Thank you for taking the time to write such a great review. Best wishes. Cha

Rated 5 out of 5 stars

Great staff

Great staff. Great service. Always a happy customer

July 24, 2024
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Good morning Andrew, thanks for leaving this 5* review!

Rated 5 out of 5 stars

Right bits in stock…

Howdens had the bit I was looking for in stock in longer lengths then i could find it elsewhere at a decent price and after a phone call to a helpful member of staff to check availability and price it was reserved on my account for collection ready for the next days job,thanks

July 13, 2024
Howdens - Castlepoint logo

Reply from Howdens - Castlepoint

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a great day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look