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Howdens - Catterick Reviews 60

TrustScore 5 out of 5

4.8

Unit 6, Foss Way, Walkerville Industrial Estate, Colburn, DL9 4SA North Yorkshire, North East, GB


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Rated 5 out of 5 stars

When we wanted to renew our kitchen and visited 2 suppliers with a good idea of what we wanted. Howdens made it happen and we are beyond delighted with the quality of the Chilcombe units and quartz w... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend the Catterick team at Howdens enough. Connor took so much time to help me design a full refurbishment project including Kitchen, floors and built in wardrobes. He was incredibly know... See more

Company replied

Rated 5 out of 5 stars

Laura was excellent in all areas designing my bijou kitchen. Fabulous customer service and aftercare. Exceeded all my expectations and beyond. Professional in every way, I would highly recommend Laura... See more

Company replied

Rated 5 out of 5 stars

Laura project managed our kitchen, and her design gave us what we wanted, a warm beautiful and functional kitchen. Laura adapted the design when a bit of the kitchen could not be knocked out as planne... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 6, Foss Way, Walkerville Industrial Estate, Colburn, DL9 4SA, North Yorkshire, North East, United Kingdom

  • 01748 876 979

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Absolutely love Howdens!

Absolutely love Howdens! Especially the Catterick Depot, who go above and beyond to help and they have a fantastic range of great quality kitchens and bedrooms, doors flooring and loads more.
Looking forward to ordering a new boot room from them soon. Great company! Thank you Howdens and all the Catterick Staff!

August 3, 2024
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Reply from Howdens - Catterick

Good afternoon, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Many thanks, Alan.

Rated 5 out of 5 stars

Connor and his colleagues were so…

Connor and his colleagues were so helpful and professional, fabulous service!
We love our new kitchen, thank you!
Barry & Nicky.

June 26, 2024
Unprompted review
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Reply from Howdens - Catterick

Good morning Barry & Nicky, Thanks for leaving this 5 star review for the Howdens - Catterick depot! Take care and have a lovely day.

Rated 5 out of 5 stars

Amazing customer services from Connor…

Amazing customer service from Connor at Howdens Catterick. Connor designed my kitchen exactly how I wanted it. Really happy with the service he provided. Very helpful.

August 29, 2023
Unprompted review
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Reply from Howdens - Catterick

Hi Jess, Thanks for leaving this 5 star review for the Howdens - Catterick depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, couldn’t have helped out more!

October 30, 2023
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Reply from Howdens - Catterick

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Customer Services Exemplary

Straight Forward, Know what talking about and helpful, lovely attitude.
Really Good make a pleasant change these days.
Crack on you guys you've got it right !
Thank you

November 4, 2023
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Reply from Howdens - Catterick

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, made to feel like part of the team and tea/coffee plus biscuits on tap.

October 27, 2023
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Reply from Howdens - Catterick

Hi Paul, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

I ordered kitchen doors and a drawer…

I ordered kitchen doors and a drawer pack. We arranged a date to pick them up. When I called to pick them up the man on the counter said that they were no longer available and I would have get a more expensive one I said no and asked why was I not informed. This cost me 2 days work. I then went to b and q and got exactly the same product for £200 cheaper. Good service Howdens no apologies nothing. Ian Greason.

August 15, 2023
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Reply from Howdens - Catterick

Hi Ian, please be assured we will raise your comments with the Catterick depot for their acknowledgment and clarity on the matter. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful staff at Catterick branch…

Very helpful staff at Catterick branch nothing is too much trouble ! A gorgeous kitchen fitted for my daughter which will be loved for years to come

August 10, 2023
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Reply from Howdens - Catterick

Hi, Thanks for leaving this 5 star review for the Howdens - Catterick depot! Have a lovely day! Tash.

Rated 4 out of 5 stars

With problems but rectified

Item came very badly damaged which got replaced but better quality control needs introducing

July 13, 2023
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Reply from Howdens - Catterick

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Howdens catterick

Howdens catterick
Fantastic staff
Sarah Green went above and beyond for me and always look after me to the best of her ability

July 6, 2023
Unprompted review
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Reply from Howdens - Catterick

Hi, Thanks for leaving this 5 star review for the Howdens - Catterick depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Always a pleasure to pop into catterick…

Always a pleasure to pop into catterick depot, staff are friendly and helpful.
Despite obvious lack of staff the two lasses in the office Sarah & Tammy are brilliant and always smiling.
Would recommend this particular depot over others I’ve been too in the past as the customer service is top notch and I always leave cheered up.

April 4, 2023
Unprompted review
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Reply from Howdens - Catterick

Hi Carl, Thanks for leaving this 5 star review for the Howdens - Catterick depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

All the team at the Catterick branch…

All the team at the Catterick branch were so helpful in helping put together my dream kitchen. From start to finish they made the process so easy and any issues I had with how to fit things they were there to help. Would highly recommend.

March 1, 2023
Unprompted review
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Reply from Howdens - Catterick

Hi George Thanks for leaving this 5 star review for the Howdens - Catterick depot! That is really good to hear. Best wishes, Tash ,

Rated 5 out of 5 stars

Helpful staff

November 23, 2022
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Reply from Howdens - Catterick

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great products

Great products, helpful staff as always

November 15, 2022
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Reply from Howdens - Catterick

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Well done, Megan Atkin!

We wanted to look at fitting-out our utility room, and had so far not enjoyed our experiences at several of the larger outlets. We regularly found poor communication, staff not bothering to review our room dimensions & requirements ahead of appointments (despite having emailed details well in advance) hard selling, poor quality, and failing to listen to our wishes - to name but a few frustrations.
We'd not used Howdens before, and made an appointment to visit Catterick branch - expecting a similar experience.
What we found couldn't have been further from the truth!
Meg was on time, communicated clearly, she was pleasant, knew the design software inside out (which made for a lot less wasted time, compared to other suppliers) knew the products really well, listened carefully to our brief, and couldn't have done more to hone the design until we were happy with the end result. Nothing was too much trouble.
Since our appointment Meg has continued to support our project, has been easy to reach, and responds quickly to requests for a call-back.
Any other staff we've spoken to at Catterick, have also been good, clear communicators, along with being friendly and helpful to deal with.

A breath of fresh air, and a credit to the Howdens brand. Well done Catterick team, and particularly top marks to Meg!

October 1, 2022
Unprompted review
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Reply from Howdens - Catterick

Hello, Thanks for leaving this 5 star review for the Howdens - Catterick depot! I am sure the team will be pleased to read your kind words! Have a great day, Tash.

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