I met with Matthew at the Chesham branch to work through plans for dinning room cupboards which match my sage green kitchen. He was very knowledgeable about the different combinations of units and hap... See more
Company replied

Units 4 & 5, Chess Business Park, Moor Road, HP5 1SD Buckinghamshire, East Anglia, GB
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I met with Matthew at the Chesham branch to work through plans for dinning room cupboards which match my sage green kitchen. He was very knowledgeable about the different combinations of units and hap... See more
Company replied
Ellie from Chesham branch was so kind and supportive , listened and understood my needs , always available when I called with additional questions Kitchen being fitted this week and I am so happy w... See more
Company replied
After our kitchen was fitted, we had an issue with one piece and Ellie helped SO much with replacing and delivering the new part. She’s a credit to Howdens!
Company replied
The staff at Chesham branch are always friendly, professional and extremely helpful (this includes the staff in the warehouse) both with sales and aftercare advice. Top team!😀👍
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 4 & 5, Chess Business Park, Moor Road, HP5 1SD, Buckinghamshire, East Anglia, United Kingdom
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Excellent service so far.Sam created the kitchen on screen and was extremely helpful with innovative imputs.
Thanks

Reply from Howdens - Chesham
Howdens Chesham
I called in to order some various items a couple of weeks back and to be fair I had a lot of my order wrong or confused from pricing.
However, the young lady was so so patient and she got everything sorted for me in no time at all and kept saying it's absalouley fine.
Legend
Smashing service
Paul Maxwell

Reply from Howdens - Chesham
I cannot recommend Howdens Chesham at all. Although the initial experience of kitchen design seemed positive, it was like pulling teeth trying to get obvious design issues amended. Communication was very difficult and our calls were rarely returned.
Once underway with the installation it became apparent that the design was actually wrong in multiple areas which cost us time and money to sort out. Additionally, various crucial parts hadn't been included which cost further delay. The default response was always that we were wrong and everything was fine.
Finally, the actual Chilcomb kitchen looks cheap and paint is coming off various trim panels already. We very much wish we'd spent our hard earned money elsewhere.

Reply from Howdens - Chesham
Good quality kitchen - good experience to purchase the kitchen with confidence of good customer service - not forgetting the brilliant warehouse staff !

Reply from Howdens - Chesham
What an engaging a rewarding planning & ordering experience from start to finish at Howdens in Chesham. This branch had a professional and friendly atmosphere from the beginning and, whilst I enjoyed the brilliance of Matthew, the rest of the team were equally engaging and the manager Antonio was most helpful also. We arrived at our ideal kitchen order and nothing seemed like too much trouble. Compared to the other kitchen places we tried (and we visited many!), Howdens Chesham were streets ahead on all aspects of the journey! We are now looking forward to receiving our kitchen and I am pleased our long-standing builder said we should try them. Brilliant - Heidi & Ian !!

Reply from Howdens - Chesham
Love the online invoices etc. Chesham always come up trumps.

Reply from Howdens - Chesham
Chased for about two months for a kitchen quote after having also spent a couple of hours with a designer. Little communication between staff at the Chesham branch, the customer experience is appalling. Never come across a business so disinterested in selling. Looking elsewhere now and receiving much better service from their competitors.

Reply from Howdens - Chesham
Really poor service and design. Cost me and my customer thousands
Still an ongoing issue with are area manager

Reply from Howdens - Chesham

Reply from Howdens - Chesham
Design looked great but initial priced missed almost £700.00 of extras needed to fit the kitchen. Also 10 days from delivery we are still awaiting trims to finish. As a trade this has cost me £800.00 in additional labour in addition to Multiple visits to site and various Howdens depos to pick up materials. Think I will go back to Grant and Stone next time.

Reply from Howdens - Chesham
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