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Howdens - Chesterfield Reviews 63

TrustScore 4.5 out of 5

4.5

Unit 17A, Whitting Valley Road, Whittington Moor, S41 9EY Chesterfield, East Midlands, GB


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Rated 5 out of 5 stars

I use the Whittington Moor, Chesterfield branch. The staff are so helpful nothing is ever a problem. If there is any issues it’s sorted quickly. I have to give praise to Jay and the young lady (forgot... See more

Company replied

Rated 5 out of 5 stars

Wonderful service attention to detail from our kitchen planner Darren @ the Hasland branch of Howdens. His help has been second to none with practical design choice of colours and style. Nothing has... See more

Company replied

Rated 5 out of 5 stars

I always deal with the Chesterfield (Whittington) branch and wouldn’t shop anywhere else. The staff are always helpful and friendly and I’ve always found them knowledgeable. Nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Great team, 5 Star knowledge, professionalism and delivery. Special mention to the delivery driver who went out of his way both times at Chesterfield branch in Whitting Valley Road to help move doors... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 17A, Whitting Valley Road, Whittington Moor, S41 9EY, Chesterfield, East Midlands, United Kingdom

  • 01246 268 691

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Rated 5 out of 5 stars

Chesterfield branch the best

I use the Whittington Moor, Chesterfield branch. The staff are so helpful nothing is ever a problem. If there is any issues it’s sorted quickly. I have to give praise to Jay and the young lady (forgotten her name) they are very knowledgable and always go that extra mile to help.

January 22, 2026
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Reply from Howdens - Chesterfield

Good morning, Thanks for reviewing our Howdens - Chesterfield depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Brilliant staff and company

Brilliant staff and company

October 7, 2025
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Reply from Howdens - Chesterfield

Hi Carl, Thank you for your kind comments - unfortunately, you have selected a 1* negative rating. Are you please able to amend this to reflect your experience?

Rated 2 out of 5 stars

MJN Projects.

Howdens recommended Marko of MJN Projects to fit my new kitchen. His work is to a poor standard. It was started on 10/02/25 and im still awaiting completion. I was very disappointed with the work done and Marko consistently blamed Jess Bush of Howdens (Who recommended him) for any difficulties that arose. And there were more than several. Very disappointed by the entire process, and the results of my £10,000 expenditure. Fortunately I have documented this fiasco and am seeking legal redress.

February 10, 2025
Unprompted review
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Reply from Howdens - Chesterfield

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

5 Star Professional Team

Great team, 5 Star knowledge, professionalism and delivery. Special mention to the delivery driver who went out of his way both times at Chesterfield branch in Whitting Valley Road to help move doors and work tops, give that man a pay rise.

April 17, 2025
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Reply from Howdens - Chesterfield

Hello Steven,

Thank you for your kind words and for highlighting the efforts of our delivery driver at the Chesterfield branch. We truly appreciate your feedback and are delighted to hear about your positive experience with our team.

Best wishes,

Rated 5 out of 5 stars

Good service

Good service

March 17, 2025
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Reply from Howdens - Chesterfield

Hello there

Thank you for your positive feedback on our service. We are pleased to hear that you had a good experience with us.

Take care and have a lovely day!

Rated 5 out of 5 stars

friendly expert advice

friendly expert advice , quick delivery what more could a chap want

February 24, 2025
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Reply from Howdens - Chesterfield

Hello Paul,

Thank you for your kind words and for highlighting our friendly expert advice and quick delivery. We're delighted to hear that you had a positive experience with us at Howdens - Chesterfield.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service, staff always have a smile no matter how busy.

January 30, 2025
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Reply from Howdens - Chesterfield

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, quick and efficient. Excellent quality products.

December 20, 2024
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Reply from Howdens - Chesterfield

Hi A H Worth, Thanks for leaving this 5 star review for the Howdens - Chesterfield depot! All the best.

Rated 3 out of 5 stars

Good and BAD

The design team are lovely
No communication about delivery times, phoned me when delivery driver at door. He didn't have a colleague to help him.
Items were missing from delivey so my fitter had to make multiple trips back to shop to sort out delaying the installation

November 4, 2024
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Reply from Howdens - Chesterfield

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Never had a problem with

Never had a problem with. Service all good on my end

September 11, 2024
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Reply from Howdens - Chesterfield

Hi there G Hollis Builders, It's great to read your feedback regarding our service. Have a great day.

Rated 5 out of 5 stars

Great service.

Always friendly and helpful whoever you speak to.

October 16, 2024
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Reply from Howdens - Chesterfield

Good morning Paul , thank you for the positive review, that is great to hear! Have a great day.

Rated 4 out of 5 stars

So easy

So easy, to order, delivery was quick, and very competitive pricing,

August 29, 2024
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Reply from Howdens - Chesterfield

Hello Tim, Thank you for leaving this review. Many Thanks. Cha

Rated 5 out of 5 stars

Knowledgeable, Friendly, Professional

I always deal with the Chesterfield (Whittington) branch and wouldn’t shop anywhere else. The staff are always helpful and friendly and I’ve always found them knowledgeable. Nothing is too much trouble and they always have the items I need either in stock, or available the next day.
I can send my customers to this depot with full confidence that they will be looked after and that they will receive top class service!

August 29, 2024
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Reply from Howdens - Chesterfield

Hello, Thank you for the positive review, that is great to hear! Best wishes. Cha

Rated 5 out of 5 stars

This is our second kitchen/ utility…

SUNNYBANK This is our second kitchen/ utility from Howdens. Darren and the team @ Haslands have gone above and beyond to make sure that from start to finish we had the usual excellent 5 star service. Planning door colours & styles handles worktops and taps everything covered so to give seamless delivery for our fitters Alan & James. We have been advised but not pressured at every plan change colour and beyond to make this as stress free as possible for us.We found our previous kitchen/utility (different property) excellent quality and would not have considered Howdens again if this wasn’t the case it has with stood the rigours of family use and still looks 5 stars nearly 6 years later.
We can honestly say this time we didn’t look anywhere else. With many thanks to Darren for his help from the start Andy answering our random questions when Darren was busy and Jackie for her input on doors

August 1, 2024
Unprompted review
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Reply from Howdens - Chesterfield

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Chesterfield depot, It's great to hear that you had such a positive experience! All the best, Alan.

Rated 2 out of 5 stars

Rubbish, and even worse customer service

Terrible experience from the Whittington Moor, Chesterfield branch. The kitchen designer completely miss measured the kitchen meaning our cabinets would have been blocking doors. He has then come over to remeasure (no apology I may add) and redesigned the kitchen, we have requested multiple times for a mock up, images or list of items, he has ignored it. They then ended up sending some of the wrong items anyway which we have had to send back.

June 22, 2024
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Reply from Howdens - Chesterfield

Hi, We have shared your comments with the Chesterfield depot who are investigating the issue and will be in touch as soon as possible to discuss with you further. Have a great day.

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