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Howdens - Chorley Reviews 

66
TrustScore 4.5 out of 5

4.6

Unit 8, East Chorley Business Centre, Eastway, PR6 0BJ Chorley, North West, GB


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Rated 5 out of 5 stars

Purchasing a kitchen for my 80 year old parents living near Chorley and living in North Wales myself, was potentially not easy. Howdens, however, made it almost effortless. Suzanne worked to our bu... See more

Company replied

Rated 5 out of 5 stars

Over the 20 years of fitting kitchens we’ve worked with a few depots of Howdens but we’re now using Chorley Branch and can honestly say Phil, the manager at Chorley has been the best manager we’ve dea... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Charlotte who came out to measure our kitchen requirements, invited us in to discuss and view and then to proceed with the order which was delivered within a week!! ⭐️ we need more... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a new kitchen from Howdens Chorley branch. The products were excellent and competitively priced. The whole process was very good and exchanges done promptly. The customer service... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 8, East Chorley Business Centre, Eastway, PR6 0BJ, Chorley, North West, United Kingdom

  • 01257 279 493

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.6

All reviews

(66)

8,967 reviews in the last 12 months

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Rated 1 out of 5 stars

I was very shocked and appalled by my…

I was very shocked and appalled by my experience and to see and hear what I can only say was a complete verbal attack on a visitor at Howdens Chorley by a member of the office staff on Saturday 8th October. The use of the F…. Word and raised voice of anger isn’t something you expect and I certainly wouldn’t want to be on the receiving end as a customer or account holder.
I had nipped in to collect a Kitchen brochure for my Customer and saw a female member of Staff carry out this abuse on the innocent visitor and what made it worse, neither of the Managers stepped in to stop it.
I can safely say, I won’t be sending my customers in or my self returning.

October 8, 2022
Unprompted review
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Reply from Howdens - Chorley

Thank you for bringing this matter to our attention, Steven. Please be assured we will raise your comments with the Chorley depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 4 out of 5 stars

Very good experience

Very good experience, excellent customer service,

August 6, 2022
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Reply from Howdens - Chorley

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

First class company

Staff very helpful, Items received on time. A good quality of materials supplied. Will use again and would recommend to others.

July 29, 2022
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Reply from Howdens - Chorley

Good afternoon, Thanks for reviewing our Howdens – Chorley depot. Have a lovely day! Tash.

Rated 3 out of 5 stars

They just need to go back 10 yrs to…

They just need to go back 10 yrs to where the items where quality mainly the kitchens and doors.
This isn't aimed at a branch in particular as they only sell what they can it's about the company as a whole
The guy behind the counter. Big Tony is an absolute legend will endeavour to get you what you need and is a credit to the company. If only there were more Tony's

July 6, 2022
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Reply from Howdens - Chorley

Thank you for taking the time to leave this review. We're always keen to hear feedback from our customers on how we can continue to improve our business and services. Please be assured we will pass your comments to relevant team for future development considerations. All the best

Rated 5 out of 5 stars

Once again great service from the team…

Once again great service from the team at Howdens Chorley, everything I needed in stock and at a great price, keep up the good work Tony.

June 3, 2022
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Reply from Howdens - Chorley

Hello, Thanks for reviewing our Howdens – Chorley depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

We have just had our kitchen fitted and…

We have just had our kitchen fitted and designed by Howdens Chorley. Excellent planning from Andy Moss at the Chorley office. We love it. Regards Sharon Godbert. Clayton Brook.

May 10, 2022
Unprompted review
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Reply from Howdens - Chorley

Hi there Sharon, Thanks for reviewing our Howdens – Chorley depot. All the best, Tash.

Rated 4 out of 5 stars

All good

All good, will be using again as required

January 20, 2022
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Reply from Howdens - Chorley

Good afternoon Lyndsey, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 5 out of 5 stars

First Class Service

From initial visit through design, delivery and beyond, Howdens Chorley were helpful, friendly, and professional. Lee Lancaster in particular was great - he managed to translate our vague ideas into a beautiful and functional kitchen design, and navigate us through those inevitable in-flight wrinkles and changes to ensure we had the right items at the right time during installation. Wouldn’t hesitate to recommend.

January 14, 2022
Unprompted review
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Reply from Howdens - Chorley

Good morning Nick, thank you for leaving a 5* review. We're sure that the team at the Chorley depot will be pleased to read this. Best wishes, Harriet.

Rated 1 out of 5 stars

Biggest let down to date

Biggest let down to date, lies after lies potentially leaving my customer without a kitchen before Christmas.

December 15, 2021
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Reply from Howdens - Chorley

Thank you for bringing this matter to our attention, David. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Kitchen from Howdens in Chorley

I went to several kitchen suppliers in my search for a new more functional and useable kitchen. Space is limited and an additional large appliance needed to be fitted in. None of the local specialist companies gave as much time, effort and thought to the design process as Lee Lancaster at Howdens in Chorley. From his initial design consultation I made several changes, mainly because I was struggling to decide on the final layout. I also changed my mind about worktop materials and finishes. Lee was helpful at every stage, as were other members of staff in showing me flooring samples and at one stage getting an actual length of worktop out of the warehouse for me to look at when they didn't have a sample section in stock. They also gave me a list of kitchen fitters and the one I used, Mark of Kitchen Renovation people did a fantastic job of fitting it in just over a week. I am very happy with the quality of the units, but it was the helpful service which impressed me most. Well done Howdens.

October 2, 2021
Unprompted review
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Reply from Howdens - Chorley

Good morning Fred, thank you so much for leaving this 5* review for our Chorley depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Great service

Great service, thanks.

September 24, 2021
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Reply from Howdens - Chorley

Hi Matthew, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 1 out of 5 stars

Visited Howdens Chorley on 12th July

Visited Howdens Chorley on 12th July, spent 2 hours with a lack lustre Lee Lancaster designing a basic kitchen. No inspiration or advice from him at any point. Promised he would send a price by email to our fitter by the end of the day. Still waiting for it 2 weeks later. Safe to say will not be using them.

July 25, 2021
Unprompted review
Howdens - Chorley logo

Reply from Howdens - Chorley

Thank you for bringing this matter to our attention. Can you please email reviews@howdens.com with your contact details so we can provide further help?

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