Zac was outstanding. Nothing was too much. Had a slight delay in a product arriving, and Zac was very apologetic - even though I kept saying that job had been delayed and so I didnt need it straight... See more
Company replied

Wade Road, Gorse Lane Industrial Estate, Clacton on Sea, CO15 4LT Essex, East Anglia, GB
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Zac was outstanding. Nothing was too much. Had a slight delay in a product arriving, and Zac was very apologetic - even though I kept saying that job had been delayed and so I didnt need it straight... See more
Company replied
We would highly recommend Howdens to everyone needing a new kitchen. Zac and his team were very friendly and polite. Zac was able to suggest ideas to help us with the layout of the kitchen to maximise... See more
Company replied
We are very pleased with our Howdens kitchen from the Clacton branch, Zac Prout did an excellent design with practical advice, the whole experience was stress free and Zac did not try to push more exp... See more
Company replied
My company has used Howdens for many years, in fact my account is with Ipswich branch, but I often call at Clacton for parts as it’s more local. An excellent sales assistant named Chloe often serves m... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Wade Road, Gorse Lane Industrial Estate, Clacton on Sea, CO15 4LT, Essex, East Anglia, United Kingdom
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Always there to assist in your problems and needs. Nothing seems to be to much trouble in all departments.great team

Reply from Howdens - Clacton on Sea
Having waited a while I shouted out ‘Any body there’
Emily then came to the front counter.
Asked for a Box of brass type screws to fit a butt hinge that I had brought along with me.
Vanished into rear office and returned stating ‘We do not sell loose screws’.
I again said I was looking for a Box.
Changing tack I then asked for loft Latch. Asked if I know what it looked like. Finally looked on computer to find one was recently delivered.
By that time a young lad arrived at the counter and started to look through the boxes at the rear of the counter.
Returning to my original request I again asked for a box of screws to fit my butt hinge. Replied did I want a small packet.
Reiterated again that I required a BOX she then stated ‘We do not sell brass screws’ and I suggested she looked behind her.
At this point a gentleman joined the young lad in the search for the Loft Hatch and the Loft latch was located.
I then gave Emily a rough screw size and finally a satisfactory brass type box of screws was selected.
By this time Emily had little if any interest in customer service and turned her back on me before I had time to collect my items and a receipt.
Bring back Sandy for a cheerful polite and knowledgeable interest in serving a customer.

Reply from Howdens - Clacton on Sea
Excellent service and always ready to help quality products what more do you need.

Reply from Howdens - Clacton on Sea

Reply from Howdens - Clacton on Sea
Order over the phone. Held until I picked it up two days later. Paid for and it was put on my van. Polite and very helpful. Exelent.

Reply from Howdens - Clacton on Sea
Emily, is the most skilled and professional
designer we have dealt with.She has given us loads of time and information and in return we have given her lots of challenges.
Well done Howdens for employing the right quality of employee.

Reply from Howdens - Clacton on Sea
Over the last year or so I've used Howdens ( clacton ) most weeks . The last few weeks I have been busy on other jobs so hadn't visited for a couple of weeks ... I received a courtesy call from the branch to see if every thing was ok..
The complete branch are a credit to how they represent clacton Howdens ...
I would highly recommend there services to all ..
Darren Gage building services

Reply from Howdens - Clacton on Sea
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