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Howdens - Clifton Moor Reviews 71

TrustScore 5 out of 5

4.8

Kettlestring Lane, Clifton Moor Gate, Clifton Moor, YO30 4XF York, North East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very Helpfull ! we are small developer and they go out of there way to help us Technically and solving any issues we come across all the team are great !

Company replied

Rated 5 out of 5 stars

We worked with Will at Howdens, Clifton Moor, York who provided excellent service throughout. Initial design and quoting was collaborative, helpful and (crucially for us) not pushy. Delivery time was... See more

Company replied

Rated 5 out of 5 stars

Having been severely let down by another kitchen supplier, my fitter put me in touch with Rob Western at Howdens Clifton Moor (York). What a difference! What service! Within a week of initial conta... See more

Company replied

Rated 5 out of 5 stars

Ordered sliding wardrobe doors. Went the extra mile to get them in asap. On fitting them there was a manufacturing defect - replaced it without issue. Both members of staff at the Clifton Moor, York... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Kettlestring Lane, Clifton Moor Gate, Clifton Moor, YO30 4XF, York, North East, United Kingdom

  • 01904 580 100

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 5 out of 5 stars

Very Helpfull

Very Helpfull ! we are small developer and they go out of there way to help us Technically and solving any issues we come across all the team are great !

May 11, 2026
Howdens - Clifton Moor logo

Reply from Howdens - Clifton Moor

Hello Chris,

Thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Purchased the dordogne doors

Purchased the dordogne doors. Much better than B and Q Wickes etc.

Excellent amount of cut off for awkward frames
It is a 5 ☆ review but all the pies had gone 🤣🤣🤣🤣

Great value and service. Quality products

Update 19th March 2026
I have officially upgraded to a visible 5*. It was always a 5* review as the quality of products are important to me to give my customers high quality professional finish. The expertise and support by the Clifton Moor branch staff is second to non. If they don't know they will find out for you in a timely manner.

This is my number 1 stop for high quality doors and kitchens plus a whole lot more.
NB. They've even promised me a pork pie for next time 🤣

February 20, 2026
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Reply from Howdens - Clifton Moor

Hi Roger, Thank you for your kind comments - unfortunately, you have selected a 1* negative rating. Are you please able to amend this to reflect your experience?

Many Thanks

Alexandra

Rated 5 out of 5 stars

Great customer service

As usual great customer service from the team at Clifton moor. I had an issue with a product which is very unusual, but they resolved it without any bother.
Thanks chaps 👍

January 7, 2026
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Reply from Howdens - Clifton Moor

Thank you for your feedback Nige. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Regards

Alexandra

Rated 5 out of 5 stars
Howdens - Clifton Moor logo

Reply from Howdens - Clifton Moor

Hello Malcolm,

Thank you for your feedback and for highlighting the timely delivery of your order. We are pleased to have met your expectations.

Best wishes and take care, Aine

Rated 5 out of 5 stars

Amazing service.

Amazing service.
Called in for advice on kitchen and flooring and Assistant Manager Rob spent as much time as we needed
Many thanks Rob, you were exceptional.

October 2, 2025
Unprompted review
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Reply from Howdens - Clifton Moor

Hello Noel,

Thank you for your kind words. Thanks, Alexandra

Rated 5 out of 5 stars

Stellar service

Stellar service.
Assistant manager Rob sorted out some missing hinge packs from a big delivery from another branch. If they are like this when it’s not even their branch that generated the order then that speaks volumes. They literally beat retailers like JL and M &S hands down for customer care and my joiner really rates this branch too. Such a shame that they are hampered by a showroom which isn’t really geared up for retail customers wanting a look at products. This may well be missing consumer traffic which diverts to places like Wren on the retail park. At the end if the day there must be alot of sales driven by customers wanting to see products close up in a local Howdens outlet and if you know York then you’ll know that it’s a pain getting to the other side of the city. Howdens HO - you’re missing a trick by not investing in this depot on the north side of York and converting it to a proper showroom - the staff are absolutely amazing and I don’t think their talents are being fully utilised.

September 11, 2025
Unprompted review
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Reply from Howdens - Clifton Moor

Good morning, Thanks for reviewing our Howdens - Clifton Moor depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Excellent service

Excellent service, at a great price

February 24, 2025
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Reply from Howdens - Clifton Moor

Hello Brian, good morning.

Thank you for your excellent review and for highlighting our service and pricing. We are delighted to hear about your positive experience with us at Howdens - Clifton Moor.

Best wishes,
Howdens Team

Rated 5 out of 5 stars

The staff genuinely cared about what we wanted

The staff really looked after us,
we can't thank them enough.
Nothing was an issue, always willing to go above and beyond and we are over the moon with our own home renovation.
There is nowhere else you can draw up a kitchen plan, take it into branch, have it priced & delivered all in 4 days !
during the fit, I changed my mind & plan layout, maybe 3 times, put the unwanted cabinets in the van, drove to Howdens, swapped it, loaded new cabinets into the van, drove home and fitted it.
wicked service

October 29, 2024
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Reply from Howdens - Clifton Moor

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Clifton Moor depot! It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

Quality goods.

The goods I bought were good value and good quality and all the staff were very helpful and courteous.

October 23, 2024
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Reply from Howdens - Clifton Moor

Hi there Mr Colin Bannister, thank you for your feedback on our Howdens - Clifton Moor depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Hardwood door step

Very helpful, gave good advice.

October 10, 2024
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Reply from Howdens - Clifton Moor

Good morning Colin, thank you for leaving this 5 star review for the Howdens - Clifton Moor depot! Have a lovely day!

Rated 5 out of 5 stars

Top Notch

Excellent service from the team, especially Lewis who went above and beyond helping me out. Efficient, friendly and helpful.

June 10, 2024
Unprompted review
Howdens - Clifton Moor logo

Reply from Howdens - Clifton Moor

Hi there Maggie, Thanks so much for leaving this 5* review! That is great news. Have a lovely day.

Rated 5 out of 5 stars

Quality doors and hardware.

Quality doors and hardware.

March 23, 2024
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Reply from Howdens - Clifton Moor

Good afternoon Chris, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 5 out of 5 stars

Howdens Clifton Moor - EXCELLENT

Having been severely let down by another kitchen supplier, my fitter put me in touch with Rob Western at Howdens Clifton Moor (York). What a difference! What service! Within a week of initial contact, I had a brand new kitchen designed and supplied, just ready for installation. I couldn't have asked for more. Rob understood my situation and pulled out all the stops to ensure my needs were met, even arranging an earlier delivery than was initially proposed. Throughout, he kept me informed and was on hand on the first day of installation to ensure all the plans were available for the fitters.
I have no hesitation whatsoever in recommending Howdens Clifton Moor, and can only thank Rob for all his help.

November 30, 2023
Unprompted review
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Reply from Howdens - Clifton Moor

Hi Michele, Thanks for leaving this 5 star review for the Howdens - Clifton Moor depot! Best wishes, Tash

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff very friendly and reminded me of special offers that were available on my account

November 21, 2023
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Reply from Howdens - Clifton Moor

Hi, Thanks for taking the time to leave this review. Best wishes, Tash

Rated 4 out of 5 stars

Good product knowledge by Will.

Visuals were a help to people who would struggle with drawings, local business. Goods not yet received.

October 28, 2023
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Reply from Howdens - Clifton Moor

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Good range of products at a good price

August 23, 2023
Howdens - Clifton Moor logo

Reply from Howdens - Clifton Moor

Hi, Thanks for leaving this 5 star review for the Howdens - Clifton Moor depot! Best wishes, Tash

Rated 5 out of 5 stars

Howdens, Clifton Moor, York

We worked with Will at Howdens, Clifton Moor, York who provided excellent service throughout. Initial design and quoting was collaborative, helpful and (crucially for us) not pushy. Delivery time was quick and efficient (much better than other kitchen manufacturers we spoke too). Install was stress-free, with a few snags sorted with no fuss. Professional, courteous and helpful throughout. Would highly recommend, thanks Will.

June 1, 2023
Unprompted review
Howdens - Clifton Moor logo

Reply from Howdens - Clifton Moor

Hi James, Thanks for leaving this 5 star review for the Howdens - Clifton Moor depot! Have a lovely day! Tash.

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