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Howdens - Coventry Reviews 87

TrustScore 3.5 out of 5

3.7

Railway Sidings, Lockhurst Lane, Holbrooks, CV6 5NJ Coventry, Wales & West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Been dealing with howdens now for some time never had a problem with any of there products until just recently, washing machine bang on nearly 3 years old developed a fault. They tried on several occ... See more

Company replied

Rated 5 out of 5 stars

We have recently had a kitchen designed by Howdens and received excellent service from Tom. Tom was very friendly and helpful, he had a great attitude and he was very knowledgeable. He helped us go th... See more

Company replied

Rated 4 out of 5 stars

First time ordering a kitchen from Howdens. There was a lack of communication regarding the delivery and the design didn't workthat well. After speaking with the manager, he was able to sort it all ou... See more

Company replied

Rated 5 out of 5 stars

Friendly staff with the best price and quality after shopping around. Appears to be a easy transition from order to delivery when required as they depending on outside manufatuers. Hassle free

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Railway Sidings, Lockhurst Lane, Holbrooks, CV6 5NJ, Coventry, Wales & West, United Kingdom

  • 024 7666 4301

3.7

Average

TrustScore 3.5 out of 5

87 reviews

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Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, no waiting around at all! Best Howdens to date

October 4, 2022
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Reply from Howdens - Coventry

Hello, Thanks for reviewing our Howdens - Coventry depot. Have a lovely day! Tash.

Rated 3 out of 5 stars

All good

All good, you just very !!! annoyed!! me off and charged me £200 for late payments!! Just ring me and I’ll pay when you want it!

September 9, 2022
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Reply from Howdens - Coventry

Hello Jonathan, we're sorry you have been disappointed by your experience with the Coventry depot. Please be assured we will share your comments internally for the depot’s acknowledgement, and to avoid instances like this happening again in the future.

Rated 5 out of 5 stars

Very good service

Very good service, very experienced,

August 21, 2022
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Reply from Howdens - Coventry

Hello, Thanks for reviewing our Howdens – Coventry depot. Best wishes, Tash

Rated 5 out of 5 stars

Excellent service and the prices were…

Excellent service and the prices were pretty reasonable I’d recommend

August 1, 2022
Unprompted review
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Reply from Howdens - Coventry

Hello Lisa, Thanks for reviewing our Howdens – Coventry depot. Have a lovely day! Tash.

Rated 3 out of 5 stars

The order still had bits missing.

The order still had bits missing even though I gave plenty of notice, hope next order is spot on.

June 4, 2022
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Reply from Howdens - Coventry

Thank you for bringing this matter to our attention, Naz. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further. Best wishes

Rated 1 out of 5 stars

Howdens Limona Products Repair Contractor the most inefficient company on the planet

We had a kitchen supplied by Howdens which included several of their Limona branded white goods, the products were fine. However the dishwasher supplied had cutlery tray which was stiff and occasionally stuck whilst retracting. Small problem won’t take long to fix, it was installed 04/2021, we’ve had six visits from there repair company and still nothing has happened. The first visit the representative said that it required a part and he would order it and return to fix it. A different representative came the second time and it was like the first guy had never been. Yes you need a part, I will order it, this happened again until after the third time said we’ll have to refer it back to Howdens as there’s been to many visits. As the problem firmly lies with the repair company Howdens employs and it’s only a simple problem I couldn’t understand why we needed to start the whole process again but we did. So we began the laborious process of going through Howdens again, which resulted in several more visits by the repair contractor who repeated the process each time as if nobody had every visited the property before, the last repair person phoned on route to say “i don’t know why they’ve put me on this job, I can’t repair dishwashers, I’ll book another person for the job. Nothing has happened since and were left chasing Howdens again for a very simple repair and start the ridiculous process again.

May 16, 2022
Unprompted review
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Reply from Howdens - Coventry

Good morning Simon. Please rest assured we will share your comments internally. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further. Best wishes

Rated 5 out of 5 stars

All the staff at foleshill branch…

All the staff at foleshill branch Coventry are superb! They really cannot do enough for you. Helpful and efficient, well done :-)

March 25, 2022
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Reply from Howdens - Coventry

Good afternoon, Thanks for reviewing our Howdens – Coventry depot. It's great to hear that you had such a positive experience. Have a great day, Tash.

Rated 3 out of 5 stars

Expensive.

Just opened an account trying to get a business going. Girls behind the counter very good and professional. Products very expensive considering it’s trade only. And some parts didn’t turn up on delivery date. I have better alternatives.

March 20, 2022
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Reply from Howdens - Coventry

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best

Rated 5 out of 5 stars

Great Service

Needed some fire door hinge pads which Howdens had in stock on the shelf perfect 👍

February 25, 2022
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Reply from Howdens - Coventry

Good afternoon, It's great to read your comments. Best wishes, Tash

Rated 4 out of 5 stars

Kitchen units

Very good supplier and delivery

January 26, 2022
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Reply from Howdens - Coventry

Hi George. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

Well done

I always get a good service

January 15, 2022
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Reply from Howdens - Coventry

Good afternoon Calvin. Thank you for your great feedback. All the best, Harriet.

Rated 5 out of 5 stars

Great customer service

Great customer service, highly recommend.

January 15, 2022
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Reply from Howdens - Coventry

Good afternoon Rajpaul, thank you for leaving a 5* review. We're sure that the team at the Coventry depot will be pleased to read this. Best wishes, Harriet.

Rated 4 out of 5 stars

Room for improvement

I will recommend Howden to everyone who needs to improve their kitchen environment because HOWDENS are the best in price and customer service and satisfaction.

> improvements needed on call customers back when they need their quotation or 3D design to see their final product.

December 13, 2021
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Reply from Howdens - Coventry

Thank you for your feedback, Eric. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Invisible customer!!!

I recently used the branch was ignored by staff for at least 10 mins... then ignored again whilst they served a customer who came in after me.
When I was served staff were polite enough but did not enjoy the experience at all.

December 3, 2021
Howdens - Coventry logo

Reply from Howdens - Coventry

Good morning. Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

Rated 4 out of 5 stars

Great

Great very helpful

November 9, 2021
Howdens - Coventry logo

Reply from Howdens - Coventry

Good afternoon. Thank you for your great feedback. All the best, Harriet.

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