Beverley was my kitchen designer and it was a first class experience from start to finish. No question or problem was too small for her, Beverley even supplied a mobile contact number to be contactab... See more
Company replied

Unit 7, 190 - 200 Thornton Road, Croydon, CR0 3EY London, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Beverley was my kitchen designer and it was a first class experience from start to finish. No question or problem was too small for her, Beverley even supplied a mobile contact number to be contactab... See more
Company replied
Walked into Howdens and everyone greeted us with a smile - me and my mum felt like celebrities! Jack at the front desk was very patient in answering all our questions and also gave us some very u... See more
Company replied
5 star by Wilfred Karamoko in Croydon. Phenomonal customer service provided by Wilfred Karamoko in Croydon Branch - if it wasn't for him would have purchased the kitchen from Magnet across the ro... See more
Company replied
I recently just got a trade account with Howden's Croydon and was very pleased with my first kitchen unit order, customer service wise. Thank you to Jack who helped me to design the order. Very friend... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 7, 190 - 200 Thornton Road, Croydon, CR0 3EY, London, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bev at the Croydon branch was so helpful, she really knows her kitchens & knew exactly what would work best in my kitchen space.
Highly recommended.

Reply from Howdens - Croydon
Liv and her team are excellent. Great customer service. Extremely knowledgeable. She leads a great team. Nothing is ever too much trouble. Thank her and her team so much.0l0

Reply from Howdens - Croydon
Very good product at very competitive price! Quickly attended to!!

Reply from Howdens - Croydon
Beverley was my kitchen designer and it was a first class experience from start to finish. No question or problem was too small for her, Beverley even supplied a mobile contact number to be contactable at any time, I found this very reassuring. Our kitchen was designed to make use of every space and my wife and I are really pleased with the end product.
I cannot sing Howdens praises loud enough, but a really big shout out to Bev.

Reply from Howdens - Croydon
I had the pleasure of having Jack assist me with the items that were need to carry out the renovations to my property. Olivia was also able to help with one of the fire doors, that was now required because of the changes made, as well as creating my Howdens account. Thanks for making it so smooth.

Reply from Howdens - Croydon
Walked into Howdens and everyone greeted us with a smile - me and my mum felt like celebrities!
Jack at the front desk was very patient in answering all our questions and also gave us some very useful tips.
Everyone is so professional and the customer care is outstanding!!

Reply from Howdens - Croydon
We have recently had our kitchen refurbished and we are very happy about the service and advice Bev has provided us. She is knowledgeable about their products and has good ideas anout how to make the most of the space you have. We are very pleased with the results!

Reply from Howdens - Croydon
We had a top class experience with Howdens Croydon. We had a new kitchen designed by Hannah and it was an absolute pleasure to work with her.
Hannah was super flexible and patient as we were going through the design process, a set of iterative changes, and worked cordially through till the end (as this is our first refurb project).
Her willingness to help and professionalism was second to none, especially in helping us get the best value for our budget (without any judgement!)
It makes a great difference when you partner with someone who puts themselves in your shoes and brings value and focused on outcome.
Hannah - It was simply a pleasure working with you. We will definitely recommend Hannah and Howdens South Croydon.
Regards,
Celia and Avinash

Reply from Howdens - Croydon
1. Prompt service at many locations.
2. Good Product knowledge by Staff
3. Products look relevant for modern requirements

Reply from Howdens - Croydon
The willingness of all staff to help.
Professionalism was second to none, knowledgeable and always happy to help.
It makes a big difference to be greeted with a big smile when you get there, after the customer has given you a lot of grief, and nothing seems to fall into place.
Getting there, at the shop is like an oasis of happiness and free coffee 🤩
All the best to the South Croydon team!
Keep smiling!!!
To the CEO : keep the team happy. They keep the bussiness running!
Regards, Cat.

Reply from Howdens - Croydon
We had a new kitchen designed by Bev who was extremely quick and efficient and designed a great new look

Reply from Howdens - Croydon
Howdens croydon branch with Jazz as the manager are great, really great.Never was a time i had a problem without them been very apt in solving the particular problem.They personally treat me with immense care as though I'm their only customer.I have been going to the Croydon branch for myraids of years and will continue to do so.I am not even tempted in the very least to go to another branch outside Croydon.One of the staff named Ashley,will always call to find out how your kitchen project is getting on.While Nemmy will always attend to you at the reception.Wilfred karamoko who designed my last kitchen is just soooo good,while the delivery driver is very helpful in assisting carrying your kitchen inside the house.Now when we talk about managers solving problems,there's no one better than Jazz as times without number she has ran to my rescue in solving my problem instantaneously, and lest i forget Georgia is very good as well.From Mr Osy Mbeledogu.

Reply from Howdens - Croydon
Howden is the best place to buy keithen draw unit properly line up and door straight

Reply from Howdens - Croydon
I have used this company for a number of years now and they always supply the goods at a reasonable price of good quality and on time. very pleased

Reply from Howdens - Croydon
As a trader, and potentially regular client (I contract an average of two kitchens per month) I never feel trust in the policies for reveal prices, I spent £950 and never received a invoice detailing the prices for the items I bough, so is not clear for me at all, that day I went there the printer didn't work and the guy who attended me said he is going to send me that to my email...never received, so a bit disappointed.

Reply from Howdens - Croydon
Thanks you the team at Howdens Croydon. They where very helpful especially Olivia and the manager.

Reply from Howdens - Croydon
Whenever I needed anything, always managed to get the items. I'm a landlord and sometimes I need kitchen units or appliances to replace existing damaged items.
Process very easy from ordering to delivery or pickup.
Particularly thanks to Olivia for making things easy.

Reply from Howdens - Croydon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.