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Howdens - Dagenham Reviews 

48
TrustScore 4.5 out of 5

4.5

Unit 1, Heathway Industrial Estate, Manchester Way, RM10 8PN Essex, London, GB


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Rated 5 out of 5 stars

The staff at dagenham are always very pleasant and willing to help you with your order and will always try to get you the best deal that they can

Company replied

Rated 5 out of 5 stars

The staff at Howdens Dagenham are exceptional people ( even Tina is ok ) 🤣😂 and definitely earn the directors pay for them 😱 ! Will definitely go back and buy more stuff ( not just because my accou... See more

Company replied

Rated 5 out of 5 stars

Been using Howdens Dagenham for years now always have everything I need or can get it within a few days staff always helpful Tina always a grin and giggle and Ryan always helpful. Always my 1st stop f... See more

Company replied

Rated 5 out of 5 stars

We looked at a lot of places for our new kitchen and decided on Howdens. The kitchen looks great but what impressed me more and took me back to buy more for a different area was the fantastic... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Heathway Industrial Estate, Manchester Way, RM10 8PN, Essex, London, United Kingdom

  • 020 8984 8480

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.5

All reviews

(48)

9,090 reviews in the last 12 months

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Rated 3 out of 5 stars

Delivery charges are ridiculous last…

Nice store good people
But dam
Delivery charges are ridiculous last order I was charged £150 to go 2 miles
The order was just under 5k
Sorry but I kinda go elsewhere now

November 30, 2023
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Reply from Howdens - Dagenham

Thank you for your feedback. Please be assured we will share your comments internally for future consideration.

Rated 5 out of 5 stars

The staff at Howdens Dagenham are…

The staff at Howdens Dagenham are exceptional people ( even Tina is ok ) 🤣😂 and definitely earn the directors pay for them 😱 ! Will definitely go back and buy more stuff ( not just because my account is held there ! ). Well done you lot 🍻 now, where's me free coffee and biscuits?

November 10, 2023
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Reply from Howdens - Dagenham

Hi, Thanks for leaving this 5 star review for the Howdens - Dagenham depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent Service. From beginning to end Sasha made the…

From beginning to end Sasha made the whole experience of getting a new kitchen an easy & enjoyable experience. Sasha was knowledgeable, supportive & more importantly made me feel like nothing was too much trouble, no matter how many questions I asked or changes I made ( and there were loads!) Sasha was very friendly & relatable & when we did have a slight problem with a door she got it sorted immediately so nothing was delayed. Everyone we came into contact with at Howdens Dagenham was helpful & polite but Sasha delivered an excellent level of customer service both before & after we purchased the kitchen & is a great representative for the company.
I would feel confident in recommendeding Howdens Dagenham as it was a pleasure to work with Sasha & her colleagues.

May 4, 2023
Unprompted review
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Reply from Howdens - Dagenham

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Best wishes, Tash

Rated 5 out of 5 stars

Performance

The staff at the Dagenham branch were very helpful and knowledgeable.

March 9, 2023
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Reply from Howdens - Dagenham

Hi there James, Thanks for leaving this 5 star review for the Howdens - Dagenham depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Helen W

Helen W
Good quality units.
Have to say thank you to Sasha Lewis for her numerous visits to help with the kitchen design.
We are really pleased with our new kitchen.
Thank you.

August 19, 2022
Unprompted review
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Reply from Howdens - Dagenham

Hello, Thanks for reviewing our Howdens – Dagenham depot. Take care and have a lovely day, Tash.

Rated 3 out of 5 stars

We choose howdens as our last two…kitchen

We choose howdens as our last two kitchens were from there. We took early delivery due to price increase so didn’t fit for over a month. As we were fitting there were a few smashed edges on the cabinets a few on the doors. Phoned the depot and they exchanged on the day. As the fitting went along there were a few more problems, they sent two white a one grey kick plate. There wasn’t enough hinges to complete the fit also there was only one bracket per kick plate as these are long we needed more. There has been many calls to depot and yes they have been sorted but feel that this is very unprofessional we were billed for the extra clips for kick plate which I’m not really happy about.

June 25, 2022
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Reply from Howdens - Dagenham

Thank you for bringing this matter to our attention, Gillian. Please rest assured we will raise your comments with the Dagenham depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 1 out of 5 stars

I won't be using Howden's services ever again .

Extremely bad customer service- the Dahganam brunch. The kitchen I bought from the Barking branch was at a very poor quality- missing items, half of them wrong ones, a lot of them were damaged. It looked like most of the kitchen parts had been reused and returned from other customers stomers. All of these issues delied the fitting of the kitchen and cost me extra money.

December 22, 2021
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Reply from Howdens - Dagenham

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very good joinery shop always has…

Very good joinery shop always has everything I need. Especially like the Dagenham store very polite and helpful

November 18, 2021
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Reply from Howdens - Dagenham

Hi, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Ellie.

Rated 2 out of 5 stars

Ordered kitchen fine started work got…

Ordered kitchen fine started work got delivery items missing now unable to fit kitchen client now totally pissed off with no kitchen for how ever long they take to get the rest of it delivered

November 16, 2021
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Reply from Howdens - Dagenham

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Been there about 9 times

Been there about 9 times
No one wants to serve u
When they do there’s no help
The fella behind the counter is pants and cocky (been there years we all no the face
I bought a spindle yesterday thinking this is gonna be pure ag with this flop
Met a lady in there could not have done any more for me
Can’t remember her name
Think Anne

Many thanks Bradley allum

Polite and very nice

July 30, 2021
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Reply from Howdens - Dagenham

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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